Air Canada rouge

Toronto to Las Vegas Flight 1851 March 27. Air Canada Rouge is simply horrible. The seats are so tight with no legroom. No inflight entertainment and FA's are not friendly at all. I didn't feel welcome or appreciated. The plane was dirty as it was not properly cleaned from the previous flight.

AC1852 3 April AC1851 6 April. Just got off the second leg of Vegas - Toronto and back. The seats were small with no legroom there was no closet and nowhere in business class for a business sized carry on. Very frustrating.

Flew AC rouge to CUN from Toronto in the J cabin. The service was acceptable the food was the same as mainline however the comfort in the redesigned A319 left a lot to be desired. Seats were very uncomfortable seat pitch in business class was significantly less than on mainline. The IFE was beyond terrible.

AC 1880 and 1881 return from Toronto to Sarasota this past winter. We had the bad luck of being on a Rouge flight. I have one word to describe the experience. Awful. This old refurbished equipment which seems to have a lot of mechanical problems. The seats are extremely uncomfortable. There is minimal leg room even if you pay extra for the seats with supposed extra space. AC advertises this Rouge flight as a more economical flight. The only thing economical about it is the interior. We paid exactly the same as we have paid in all the other years we have gone to Sarasota. Business Class is a total joke. On our trip back to Toronto we only found out that the flight was delayed when we got to the airport. Flight Tracker gave no indication of this delay neither did the AC website. It would have been nice to have been notified of this delay by phone email or text thus saving us having to spend an excruciating amount of time at the Sarasota airport. Having tracked the arrival and departure times of these flights over the past several weeks of this winter it seems that the norm has been at least a 1 hour delay. The weather was not always a factor. AC has to improve this. We have choices as to how we get to Sarasota. It is for certain that we will not ever fly on a Rouge flight again.

Booked a flight from LAS-YYZ on Air Canada's website and was forced to take AC"s new low cost carrier Rouge. The plane was an extremely old 767 and besides the refurbished carpet and seats everything inside was old and run- down. The overhead compartment are probably from the 1990s as I forgot the last time I saw limited luggage space like that. The seats were cramped and uncomfortable with no entertainment whatsoever (there is the option to rent an iPad for a fee). The flight was a red-eye of around 5hrs but half the time the cabin lights were on as the crew came around trying to sell food. This was very disruptive to rest and added to the general discomfort of the flight experience. The crew were young and "hip" looking and I must say they were friendly. However they seemed inexperienced and newly hired. There was a passenger who lay on her seat and stretched her legs into the aisle throughout the flight. This was during take off and landing and none of the crew said anything about having the arm rest down or the fact that her legs were obstructing the aisle. I am sure this violates various national and international safety regulations and the crew did not seem to mind. Probably one of the worst flying experiences I have had and I would definitely not recommend flying with Rouge.

Air Canada Rogue is one of the worst if not the worst airline I have flown. I fly at least once a month. I booked my flights with Air Canada but the flights were changed to Rogue without notification. The seats are too small and very uncomfortable. My husband is 6'2" and he was uncomfortable the whole flight. My elderly mother was almost in tears due to the lack of leg room. There is no entertainment systems. The last flight had only some breakfast items on an evening flight. All passengers were complaining about the lack of leg room. It is torture if the person ahead puts their seat back. I have always been a loyal Air Canada customer but I will be booking WestJet were possible. The flights were so bad I would rather have to change planes than endure another Rogue direct flight.

March 7 and 23 YYZ to SJO return AC1806/1806. I will never use Air Canada Rouge again. The 29-inch seat pitch is the lowest in North America with the exception of Spirit Airlines. This was the most uncomfortable flight I have taken. The barely edible food cost extra and most selections were sold out by the time the attendants reached my row. The in-flight entertainment system (which can only be played over one's own tablet or device) consistently malfunctioned. The plane was generally dirty and contained significant garbage left on earlier flights. A horrible experience.

As a 4 times a year traveller to the Caribbean it is clear that ACR want to take every single penny of us the all inclusive prices are the same of AC. A flight is a flight the flight attendants are rude and impolite. I bought a sandwich that perhaps was a left over from another flight because the expired date was for the same day.

When I booked ticket (3 in total) to travel the end of June 2014 from Canada to Barcelona Spain I booked with Air Canada and wanted AC to be my carrier. However I know find out we will be travelling with Air Canada Rouge the company's low cost carrier. I also have found out there will be NO entertainment unless you go out and buy an Ipad and the seats are going to be smaller and tighter together. There are other cuts and this is totally unfair to me as an Air Canada customer. I did not get any rebate for flying with this low cost carrier - absolutely nothing. It is just tough luck for us. I like travelling with Air Canada with their experienced crews and the special benefits that go along with the overseas flights. I am not happy about this - I feel like we have been Rouged by Air Canada.

We flew from Toronto to Cancun the last week of January and dreaded the return the next week. We booked Air Canada because the flight times were good we collect Aeroplan and fly AC from Toronto to Calgary at least once a year. We did not know anything about Rouge and not until almost the time for our flight did we know AC had another section for hot spots. We were not concerned because we have always been happy with our service. We did not know there was no in-flight entertainment until we were on the plane. We do not use Apple products but have an Android tablet no good to us on the flight. The seats are squishy and uncomfortable. The only saving grace coming home was I had booked late flights so we just slept no other choice. When we got to our destination I went on the web to learn about Rouge. It is not easy to find anything. Next time we will go to the States and choose an American carrier. Never again Rouge.