Air Canada rouge

Rouge Flight from SJD-YYZ in Rouge plus no J offered. Terrible inflight service. The crew did one service up the aisle selling meals and then disappeared for the rest of the 5 hour flight. They closed the curtains to the front galley for the whole flight which made it awkward to use the front washroom. They were visibly annoyed when they had to respond to passengers call button. Entertainment system did not work for half the flight. I will fly another airline which has real first class seating instead of Rouge anywhere. I am an SE / MM and this leaves me with less ties to the mainline carrier.

Flew "Rouge" from Barbados April 18th absolutely worst flight we have had. We usually fly Air Canada but we will never fly Rouge again-you are cramped in like sardines no entertainment system - unless you bring your own laptop/tablet - word to Air Canada - this is not acceptable.

We have returned from a holiday in Barbados. We flew comfortably to Barbados as usual on Air Canada. To our surprise we were flown home on Rouge. It is a very uncomfortable plane for this long flight. Cramped seats which are very uncomfortable. There is a ten dollar fee for the IPad entertainment system. The plane and service was chintzy at best. Service staff tried to be cool. We are dedicated Air Canada travellers and this was not up to the standard we have come to expect.

Flew Ottawa-Toronto-Cancun-Toronto-Ottawa. All flights were late. On the way from Toronto to Cancun the boarding was late and we waited almost an hour on the tax way on the way back the flight was more than 2 hours late we lost the connection for Ottawa. They put us on standby for a flight 4 hours later without knowing if we could continue the same day. Finally it took us 19 hours to come back from Cancun to Ottawa and on top of it they sent one of our pieces of luggage to Newfoundland. We paid for seat reservations and did not get our seats. There was garbage from previous passengers on the floor. There was no wifi onboard and neither TV screens for such a long distance flight. Staff onboard were correct. Staff on the ground were very unpleasant and unhelpful. It will be our last trip with Air Canada.

I took an Air Canada Rouge recently from San Diego to Toronto on an A319 and it was the most uncomfortable flight I have taken in years. The seats themselves are not comfortable. I am 6'3" and I physically could not place my knees in front of me and spent the flight trying to avoid being kneecapped by the attendant's carts. The woman in the seat behind my wife had her knees embedded into the back of my wife's seat and she was a lot shorter than 6'. There is no entertainment system other than the wifi - not even audio. I had a Blackberry Playbook with me and my wife had a Google Nexus but neither one could log into the "Air Canada App". No wonder Blackberry is in trouble when the national carrier couldn't be bothered to make their app compatible. I will do what I have to to avoid future flights on Rouge. I booked on Air Canada and was not aware that they placed me on a Rouge flight.

AC Rouge to Las Vegas. Horrible experience: no leg room no entertainment system except if using own entertainment device (mobile tablet or laptop). However the seats are lacking any power outlet and have no USB ports preventing charging. There is no way to make a laptop last the whole flight. Moreover mobile and laptop requires to have previously installed the Air Canada Rouge app which of course was not installed on my own devices.

AC Rouge 0818 to Puerto Vallarta Mexico and back with 0819 both flights simply horrible. No leg room bare bones no frills nothing. Very unsympathetic staff. Overall a very uncomfortable flight. I booked one year ago and it was an AC flight and was downgraded to Rouge. As a senior with artificial limbs I was extremely restricted soft seats no pillows or any options unless one paid an additional prohibitive sum of close to $1000 for a "Premier Rouge" seat. Although I am an Aerogold member I will no longer by loyal to Air Canada.

First and last time flying Air Canada Rouge. YYZ to MCO with 3 kids and no movies. Did not want to fork over another $30 for something that is available with other carriers.

Just flew YYZ to SJO - my first flight with rouge. Seats are horrible no leg room very uncomfortable flight. Inexperienced staff did not help. Didn't have an ipad to watch the entertainment but they announced that they were having problems with it and were working on it. This was almost a 5 hour flight - seats are way too uncomfortable. Possible fuel leak delayed us out - sat on the plane for nearly an hour before we left. Wouldn't you think they would check for a fuel leak before loading us all on?

My family and I flew to Orlando from Toronto (AC 1862) on April 13. These flights are no cheaper than the regular Air Canada flights to Orlando (we usually go there twice a year) and to put up with the no leg room (I am a small female (5'4 and 120 pds) no service and a terrible entertainment system I would need these flights to cost $100 a ticket to put up with such a horrible flight. My husband (who is a super elite member) said that he will never take an Air Canada Rouge flight again.