Emirates

✅ Verified Review | I was flying from Perth to Colombo with Qantas but the flight from Singapore to Colombo is operated by Emirates. As soon as I got in the flight the crew was very friendly and even helped me with my hand luggage since I had a shoulder injury. Once the flight took of it was very hard to speak anyone in the crew. I even had to wait for more than 20 minutes for staff to answer the call bell. This was not the first time experienced this type of behaviour as my previous flight to Colombo from Perth via Dubai everyone in the crew had a huge attitude.

✅ Verified Review | This is the third time my wife and I have flown to Auckland from Glasgow, it is so easy for us flying from Glasgow missing out the UK hubs. We checked in online and arrived at the airport in plenty of time and check in was no problem. We took off on time, the meals were good and the inflight entertainment was good. We arrived at Dubai and had plenty of time to wander round the airport before our flight to Auckland. The A380 is a great aircraft, meals were good and again entertainment very good and the staff could not have been nicer. We have no complaints about Emirates and we will use them in future. My son and his wife and daughter have just flown out from Glasgow to Auckland with Emirates last week and said they had a very good flight. No complaints whatsoever.

✅ Verified Review | Madrid to Melbourne via Dubai in First class. By far the best airline I have flown. Shower onboard, good food, amazing booze and extremly good staff. Flights on time. Would highly recommend them, Dubai airport has plenty of options. First class lounge very easy way to kill a few hours.

✅ Verified Review | Athens to Dubai. I enjoyed my flight. The flight was punctual and check in and boarding was easy. The staff were very helpful and friendly and coped well with a full flight with passengers of many backgrounds. I enjoyed the meal served as well as the food and drinks served. IFE was excellent.

✅ Verified Review | A very pleasant flight with Emirates from Dubai to Dublin. A very nice continental breakfast was served after departure. The staff were very polite, friendly and efficient. The IFE worked well and was very extensive. A delicious meal was served later. I was particularly impressed by the trouble the staff took with passengers with babies.

✅ Verified Review | Flew Emirates from Bangkok to Dubai. I enjoyed my flight. Check in and boarding was quite easy. The service was very friendly. Perhaps they could have offered some more food after take off when drinks were served given it was a 6 hour flight. All they offered was a small savoury snack. Breakfast however was excellent. The A380 was very comfortable.

✅ Verified Review | I was impressed by my flight from Melbourne to Singapore. Very quick check in. The service was very friendly and efficient. The IFE was very extensive and the meal very tasty. Perhaps the evening snack could have been a bit more substantial (just a party pie). Otherwise, a very good experience.

✅ Verified Review | Right from ticketing counter to boarding the flight from Bangalore to San Francisco via Dubai on Emirates was the worst. Boarding at BLR airport by Emirates ground staff was an absolute mess. No announcements of gate changes or boarding by seat rows. At Dubai airport, we found out our pre-booked seats were changed and given really bad seats. When complained and talked to the Supervisor at the Emirates customer service was complete disregard to customers. On board the flight, we have pre-ordered special meals was not even acknowledged by the crew. When informed about the pre-ordered the meals, the crew rudely said they have to check their paperwork. Is that a customer issue or fault? Seats are extremely hard and uncomfortable. This is our first and last travel on Emirates.

✅ Verified Review | Dubai to London Heathrow. This A380 was relatively a new aircraft. The business class flat bed seats were new and clean. Onboard ICE entertainment system is fantastic. The meal service was high in terms of standards with a large selection of hot and cold courses. . I do recommend the Emirates A380 experience. However, the ground staff at Dubai airport were quite slow and despite the flight leaving in the off-peak time at DXB, there was still a minimal delay.

✅ Verified Review | Sometimes I think Emirates forget they have passengers. Beautiful aeroplanes but that's where it stops. Got an upgrade to business flying from Birmingham to Dubai but wow did we know we were not a premium flyer. No lounge, no fast track, menu was mediocre and after a 7 hour overnight flight no breakfast. Probably the worst thing though is that feedback can only happen via their forms which they don't answer. The customer service emails don't work. Overall there are more caring airlines at Cathay, Singapore or Qatar Airways. Think twice.