Emirates

✅ Verified Review | The basics are good and we had a good experience with Emirates from Bangkok to Düsseldorf via Dubai. Especially the newest A380's are very comfortable because the better seats and bigger IFE screens. On our outbound journy we had upper deck seats which are very nice and I do recommend to try to get a seat up there. The older A380's were a bit less comfortable and nice. The difference between the new and old(er) cabin is big, that's a shame. Food is good, sometimes we had to ask for a drink because the cabin crew wasn't walking around that frequently. The food, seat comfort and IFE was good. We experienced some things that annoyed us a little bit. The most important is the delays due to chaotic boarding processes. There was not enough dicipline to succeed the zone boarding system. Plus, the bad communication between staff and customers. Customer service told us it was no problem to link our luggage to Dubai only, and not to Düsseldorf as we planned a long layover to see Dubai. At Bangkok, the check-in agent told us if we wanted to have our luggage checked to Dubai, we had to pay an additional fee of 6800 baht each. Overall: I would recommend flying with Emirates because the comfort. If Emirates improved their communication, refurbish their older cabins, and improve the boarding processes it could be one of the best in the world.

✅ Verified Review | Flew Copenhagen to Mauritius via Dubai, EK151 and EK701. Nice experience. Especially first leg CPH-Dubai. Clean new aircraft. Good service and food. Surprisingly good legroom and comfort, the best I've experienced in economy class. Even the lavatory was clean and spacious. Lots of entertainment on big screens. Flights arrived on time or ahead of schedule. We really enjoyed our flights and will definitely use Emirates again when possible.

✅ Verified Review | Tokyo Narita to Casablanca via Dubai. I really appreciated my flight with Emirates. The seats were really comfortable and the food was very tasty. Altough the ground service was not very good. The inflight staff was helpful and kind and it was really good.

✅ Verified Review | Tokyo to Zagreb via Dubai. I will never again fly with this airline, because of the luggage allowance and inflight service. Normally airlines allow one piece of checked in luggage and one carry on when you fly intercontinental, and then they charge you per extra piece of luggage. But no Emirates allow only 30 kg checked in and 8 kg (1 piece only) carry on, everything extra is charged 100 USD per kg. Since I also had my backpack, I would only carry on that, and had to check in my two suitcases and one carry on. The flight attendants kept talking out loud in the back of the plane (I was seated in the back so could hear them the entire time). Apart from serving meals, they rarely passed through the plane to see if passengers needed anything.

✅ Verified Review | Flight from Bangkok to Dubai with Emirates is operated using an A380-800. Business Class is on the upper deck in a 1-2-1 configuration of 76 seats. Although the seat reclines to a flat bed it is very narrow and uncomfortable. The large (18) cabin crew worked hard but the service feels chaotic. Rather than work zones they work service items. There is a bar with an attendent. If you do fly business on EK A380 alone chose a window seat which a storage locker for personal items. This is not an intefrnational standard Business Class. Food quality is good. My vegitarian meal was fresh and enjoyable. Meals are served on trays, not plated. Wine is generic. A drinkable Bordeaux was offered.

✅ Verified Review | Sydney to Bangkok on 24th July 2017. Everything I expected and more. Punctual departure, warm welcome onboard followed by various crew coming by to introduce themselves and offer amenities (excellent quality PJs, leather toiletries bag) , welcome drinks etc. The suite 2A was super comfortable, shower facilities were fantastic, the food (caviar and trout) was delicious and the alcohol selection (Dom Perignon, Hennessy Paradis) impressive. The friendly crew went above and beyond, and could not have made the flight a more memorable experience. Well done Emirates.

✅ Verified Review | Seattle to Chennai via Dubai. I was forced to check in my laptop bag at Seattle while leaving for Dubai. The bag is within the specified dimensions and weight. Saw much larger carry-on bags were allowed. Always waited and boarded by the zone, but there's no space in the overhead bin for my carry-on near my seat. Immigration form was not given. When I asked for one, I was told that I could get it at the airport. If it's available at airport why some passengers are given in-flight?

✅ Verified Review | Mumbai to Vienna via Dubai. Web check-in was smooth – I'd suggest you check in at the earliest (48 hours before departure time) to get your preferred seat. Baggage drop quick, and the staff courteous and helpful. The cabin crew are amiable. Seat pitch, padding and leg room are excellent. The recline, though, should have been better. You are served a menu, although you do not get to choose in Economy Class. Alcoholic beverages included. My request for an extra dessert was met with a smile. On way back from Vienna, I flew in the 777-300ER. Pleasantly, all seat, cleanliness, food quality and service qualities are similar to A380 en route Vienna from Mumbai. The best in class is ICE Emirates onboard entertainment services. The movie collection is massive and up-to-date, the music collection is diverse, and the only space left wanting for more are onboard video games. The display quality is decent. Navigability and discoverability of content is easy and smooth. On overall terms, Emirates provides one of the best flying experiences for Economy. The only thing that did not work at all is the onboard WiFi, which the staff claimed was not available only for the day.

✅ Verified Review | Dubai to Casablanca. The experience on the business A380 is excellent and in my opinion the best business class experience. Configuration is optimal, giving privacy and a lot of storage space. ICE is the best entertainment, personnel is the best asset in Emirates proposition. If I had to find drawbacks: long serving times for dinner, the seat could be slightly larger.

✅ Verified Review | Dubai to Singapore. I have been flying Emirates since 1997 and I was a platinum skyward member till June 2017 before being downgraded to Gold. I am a frequent flyer to and decided to switch to other airlines because I do not receive the value for money anymore. The overall service is not so good like before, the Business lounge Toilet is dirty, the food in the lounge is below average, etc. I can't remember the last time I was upgraded. The only different treatment from being a skyward member is the personal welcoming after boarding which is so artificial and has no meaning.