"Worst airline I have ever flown on"
Anthony Rojo (United States)
✅ Trip Verified | Worst airline I have ever flown on - the stewardess was rude and snappy! Packed in like sardines - I will never fly this airline again. Pay the extra money and fly with any other airline! Trust me.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Kalispell to Phoenix |
Date Flown | December 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Save yourself the headaches"
B Freese (United States)
Not Verified | Save yourself the headaches. Fly with anyone else. Yes this year has been crazy, but companies like this sure don't help. I was supposed to travel for work to Vegas to go to a week long professional conference. Of course had to pay out of pocket and would get reimbursed. However, here comes COVID....and of course Allegiant only offers a voucher. A voucher that says travel must be completed by February. What good does that do? Half the states they fly to from here are so locked down there is no point to even go. Been trying to get a hold of Allegiant to see if that can be extended due to the continued pandemic....not looking good. Basically out $500 because of the pandemic. Judging by the reviews, this isn't a new practice. Surprised by the number of people with 1 star reviews their business practices haven't resulted in a class action suit yet.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Des Moines to Las Vegas |
Date Flown | April 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"the hidden charges and surprises are endless"
J Dennis (United States)
Not Verified | After standing in line for what seemed like an eternity, what I thought was a good deal turned out to be as bad as Spirit Airlines, the same nickel and dime game, the hidden charges and surprises are endless, not to mention the lower bag weight limits, uncomfortable seats, no wifi or entertainment and to top it all off ridiculous expensive snacks on board. I will never fly this airline again, I thought I was saving some money, in the end turned out to be more expensive that any other airline. I strongly recommend you find another airline to give your money to.
Type Of Traveller | Business |
Seat Type | Premium Economy |
Route | Las Vegas to Eugeene |
Date Flown | December 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"out of his way helpful and kind"
Shari Hernandez (United States)
Not Verified | I am a mother of an adult son, who’s disabled with traumatic brain injury. Just walking into the door of the airport we were greeted by staff member Pat. He was out of his way helpful and kind. All the staff members were as nice as they could be. I wish, I could remember all of their names to give them the credit they so well deserve. I put my son on the plane with full confidence he will be taking good care of. I will always fly Allegiant Air. Thank you again for treating us like family.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Destin to Belleville |
Date Flown | November 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"I am extremely disappointed"
P Keare (United States)
✅ Trip Verified | My flight was scheduled to leave Cincinnati at 6:30 am as I was getting in my car with my 2 adult children to leave for the airport i got a notice that my flight was delayed by 10 hours. 10 hours? Seriously? We lost an entire day of our vacation. We had a RV reserved that had to be picked up by 4:00. With the flight arriving later than that we were unable to pick it up. Unfortunately not only did we still have to pay for that day, but I had to scramble to find a place to stay for the night in Vegas AND pay for that too. We had planned our trip According to the weather forecast as well and due to this delay we ended up in snowstorms and really unable to enjoy the things we went to see. Had we had that extra day we would have been a day ahead of the weather. I am extremely disappointed in the communication received by your airline and completely disappointed that we had to spend in excess of an extra 300.00 that I was not expecting to spend. I understand short delays but we literally lost an entire day, an excessive amount of money and lots of good weather. I do want to acknowledge however that the 2 male flight attendants were simply amazing and recognize them for their good work. I sent this to Allegiant and was told that there would be zero compensation. I was quoted an FAA quote that says that they don't have to do anything. My response, just because you don't have to doesn't mean you shouldn't. I will never fly Allegiant again. No explanation No apologies No nothing. The flight attendants on the way home were horrible too. The only good thing about this flight was the flight attendants on the way there
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Cincinnati to Las Vegas |
Date Flown | November 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"not a brand I’m willing to support"
Bre Hemple (United States)
Not Verified | I’ve flown through both of these airports several times with no issues. Their prices aren’t much different from Southwest but the Mesa airport is closer to my destination. On this flight they randomly decided the carry-on bag that I’ve used every time was too big and had to be charged for. I watched this lady allow several people with the same size bags go on without any issue. Why she targeted me? I don’t know, maybe Allegiant has employees that are comfortable discriminating. I think this is a major ethical red flag and not a brand I’m willing to support.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Mesa to Provo |
Date Flown | November 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"They refused to compensate me"
Joelle DePietro (United States)
Not Verified | My flight was canceled 3 hours before takeoff. The next available flight out of the airport was 2 weeks away. The cost me $250 to extend my car rental and drive to another state to catch a flight home. They refused to compensate me, even with a voucher, for these additional costs and inconveniences. I will never fly them again and strongly suggest against doing so yourself.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Asheville to Chicago |
Date Flown | October 2020 |
Value For Money | 12345 |
Recommended | no |
"no attempt to enforce the mask mandate"
1 reviews Kim Moore (United States)
✅ Trip Verified | Allegiant very clearly stated at the time I made our reservations and annouced at the gate several times that face mask were required and to be worn correctly. Yet, passengers were allowed move around freely in the cabin without a mask. One of the flight attendants wore a mask but did not cover her nose. There was no attempt made by the employees of Allegiant to enforce the mask mandate.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Louisville to Sanford |
Date Flown | October 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"I wouldn’t recommend Allegiant Air"
Angela Treadway (United States)
✅ Trip Verified | Never got to go on this flight as it delayed so many times over the course of two full days. Was scheduled to take off at 9:19 am on October 1 and didn’t depart until almost 6pm on October 2. When we received a delay announcement on day two after the long day sitting at the airport and waiting, paying for hotels and loosing our rental car, condo reservations and boat passes at our Destination, we opted to contact Allegiant via phone and with no explanation other than maintenance, they refunded our money. The disregard of the staff for what they had put us through was the reason for this review. There was no compensation for our troubles other than the refund which we were grateful for. But we all spent 2 days in Columbus for no reason whatsoever! I wouldn’t recommend Allegiant Air to anyone that needs to actually get somewhere.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Rickenbacker to Savannah |
Date Flown | October 2020 |
Value For Money | 12345 |
Recommended | no |
"no social distancing on these planes"
Michael Johnson (United States)
Not Verified | Phoenix AZ to Rockford with Allegiant Air. There is no social distancing on these planes, every seat is filled. Not very safe in these times right now, I was very dissatisfied to see this. I won’t use again during the pandemic.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Phoenix AZ to Rockford IL |
Date Flown | October 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |