Allegiant Air

Plane was 3 hours late. After arriving in LV we had to sit on the tarmac for 3/4 hour until a gate opened up. They are trying to run an airline to maximize someone's profit at the expense of customer service.

We signed up for text alerts for the 6/28 flight from Punta Gorda FL to Springfield IL. As expected we received alerts that the flight was delayed from 3.20 pm to 6.35 pm. Instead of sitting at the airport for a few hours waiting I chose to arrive 1.5 hours before the flight was scheduled to leave at 5.10 pm. When I arrived I learned that TSA closes at 5.00. There were no Allegiant employees at the ticket counter and when we attempted to contact "customer service" we waited for over 1 hour only to be disconnected and then called back to be hung up on. Told that we still had to be at the airport 2 hours ahead of the original scheduled flight. Why would they offer text alerts if they still expect you to be at the airport?

St Pete to Allentown PA we were delayed 2 hours and had to deplane bad weather was ahead. We understand that but then we were put back on the plane and it was thunder and lightning and we were delayed another 1.5 hrs onboard arriving 3.5 hours late. On our return flight 5 days later arrived to be told of a 2 hour delay finally they pushed up the time for boarding after 1.5 hours and we were in the air close to our destination an announcement was made that we could not land in St Pete Fl and would have to go to Tampa and they would shuttle us to St Pete. There was no organization and I and 3 others waited forever for a wheelchair and then had no one to push them. We finally got going about an hour later and couldn't even find any shuttle buses so we had to rent car in Tampa.

Travelled from Niagara Falls to Sanford FL. Left us in airport for 10 hours including 1.5 hours boarded on a plane without air with temps over 100 degrees. Finally cancelled flight and had to come back next day. There was not a morsel of food and only pop and water once. Return flight included a three hour delay and one very bad experience. The risk with delays and problems are too great and you too will be disappointed.