Allegiant Air

I have flown Allegiant about 8 times in the last 18 months. It is a great deal when everything goes according to plan. I think in the last few months there have been more and more problems. And to have your flight cancelled and rescheduled for the next day after waiting in an airport for 5-7 hours is extremely poor customer service. Staff seems to do the best they can under the circumstances. Lately I have not been getting very good rates either by the time everything is added in. I'm back to flying Delta.

Great for the price. Even with the extra charges for baggage stored in overhead and paying the small fee for a selected seat to ensure we all sat together the total cost per person was still half compared to using a major airline. We flew from Mesa AZ to Rochester MN round trip and there was only about a 30 minute delay at departure and about a 45 minute delay for the return flight. You can also save on baggage fees by paying a head on line any time before check-in. For only a 2.5-3 hour flight the tight seating was bearable. I would hope for a longer flight that they use a larger airplane with more room for comfort.

I have taken 3 flights from Des Moines IA to Las Vegas the last 3 years. Overall the price was good flights on time and staff friendly. Even with the added costs of luggage seat purchase etc the airline is still cheaper than others. The older MD 83 aircraft are a cause for concern and I am aware from friends that they have higher than average delay rate. I will still fly them because of price and non-stop service. All airlines have problems.

My granddaughter was supposed to take her first solo trip today. I had her to the airport well in advance. The board said that her flight was to be delayed 1.5 hrs. When she had made it through security I left her. I got home at 2.00 in the afternoon thinking she would be boarding around 3.00. The day progressed and she finally boarded thinking her flight would be leaving at 5.00. Well they eventually took everyone off the plane then put them back on then took them off again. I picked her up around 7.00. She had been told that the plane would leave at 8am and that information could be found online to make the changes. We can't find anything online so we hold and we hold and we hold. This is one of the worst experiences ever.

Stranded at Las Vegas McCarran International airport for 5 hours. Told that our original flight with 200+ passengers was delayed due to aircraft issues to 12.30pm and was scheduled for 9am. At 12.30pm told that it was delayed again until further notice. All we were offered were $8 meal vouchers and soda cans/water. Now we are told that an empty plane is coming for us from Phoenix. Seems like this airline is always having issues. It is possoble that our flight will be rescheduled until tomorrow morning. It is currently 2pm and we have no notice as to when/if we will be departing.

I have flown with Allegiant a few times over the last couple of years. They fly to the city closest to my daughter (St. Pete FL to Plattsburgh NY). Generally the best value and location for me and good service. All airlines have mechanical problems from time to time but I do worry about the age of the planes. They had plane trouble today (July 29) again and bussed passengers from Albany GA to St. Pete FL. I am planning a trip for November and contemplating my options based on today's flight problems.

I will never fly with Allegiant again. We booked a flight from Provo UT to Oakland and back. A simple 1.5 hrs flight. Not so! Both flights had a 4 hour delay. The only compensation given was a complementary drink. Planes are to old and need to be replaced. The seats do not recline and carry on bags are $25. You can take your chances but I never will again.

My mother flew myself husband and our two minor kids from Ft.Wayne Ind to Tampa/ST.Pete. When we boarded the flight attendant told us to throw out the drinks we came on plane with even though their website says you can bring food and drinks on board. Staff very rude. On way home the plane was in horrible conditions. We were unable to sit with our minor kids but some fellow travelers did switch seats with myself and my 7 yr old daughter. Never again will I fly them.

My wife flew Allentown-Sanford one way on July 7 and all went smoothly. No hassle printing out online boarding pass with aisle seat assigned for free no security hassles at under-utilized ABE airport flight smooth was actually due in 10 minutes early but in fact arrived on time. She was travelling with a personal item only so no extra fees to her rock bottom one way fare. I agree with prior reviewers that their fees do add up quickly so plan accordingly. Also keep in mind Allegiant flies from small airports which generally mean higher fares so at least you get the non stop service with them. Also bear in mind if you suffer a delay which is common with all airlines these days this could have been time wasted with 1-2 hours at a hub airport. As in most customer service reviews people quickly point out the bad without reporting the good. My advise is give them a try and judge for yourself.

Waiting at the airport more than 5 hours and still here. The management keeps telling us stories. I am flying from GSP to FLL. I come to GSP each year to visit my kids at summer camp. They pulled the same thing last year. I will never fly them again.