Allegiant Air

✅ Trip Verified | Absolutely horrible business practices! The trip started with an understandable weather delay which developed into a 36 he mechanical delay because the plane was not properly maintained during the storm. Allegiant refused to recognize it as mechanical issue instead of weather despite the fact that other airlines were flying in and out in those conditions. This delay cost me an overnight stay waiting for the flight to either be fixed or a rescue plane sent. Additional cost for food as there was only one venue available and we were told to stay near the gate. I also lost money on my destination lodging which was no longer refundable or able to cancel because delays took so long. when I contacted Allegiant customer service about the issue they absolutely refused to acknowledge any wrongdoing and stated that they were not required by law to provide any kind of compensation. I recognize that there is no legal obligation but there is an obligation for the business to act in good faith towards its customers. All told, I paid $270 for the flight and an additional $250 in food and lodging expense as a result of the delay. The company refuses to do right by the situation. This is not my first go round with delays and cancellations with this company but it will be my last. Fly with caution!

Not Verified | I was flying with this fly airline company due another passenger gave me this fly ticket as a gift. Before leaving from my home, I decided to call Allegiant Air's customer service, making some consult, specifically, about the laptop fly classification. Due the cheapest value of this kind of ticket, I asked about some possible and future charges at customer service. The answer was the computer doesn't have any charge at the airport front desk. Believing the information I received; I decided to use my most and loved let her and personalized computer suitcase and carry my computer in. Into the airplane, ready and waiting for departing, I saw a lady who was carrying, not only a hand suitcase, a computer suitcase plus a back bag. I was curious and I decided to ask how much she paid, not by the laptop (50,00 US$) but by the backbag. She answered me nothing.

Not Verified | I never had a problem with Allegiant. I fly them a lot. Nice new planes and great staff. Best cheap airline I found. Some people think they have to be treated like royalty. Allegiant makes a poor boy like me feel like a king because I can afford their prices. Thumbs up.

✅ Trip Verified | Beware hidden fees in packaged deals. They may be near the packaged deal cost. Recent experience for 4 nights additional cost $282.14 for resort fees and rental car taxes. Contact airline, hotel, car rental individually and create own package with concrete costs and fees so, no surprises.

✅ Trip Verified | They’re a scam, selling cheap tickets and then charging you at the airport for things that just don’t make sense! For the same carry on bags they didn’t made us pay in Miami, they forced us to pay for them in Memphis or they wouldn’t left us go into the flight! We call to customer service and they just say they don’t trust us and that their people are always right. No words for that, just never flying with them again. A

✅ Trip Verified | My flight was cancelled! I have to book with another United airline paying $500 for another flight and had to $96 uber to the Sanford airport to pick up my car! None of my extra charges was accommodated! Be wise and have extra cash if the cancel your flight as they do often!

✅ Trip Verified | Flying to New Orleans was fine. An hour before boarding in New Orleans to go back home the flight was cancelled. The customer service agent at the airport explained how much he hated this airline and that the next flight was in February and there’s nothing he could do. I’m an officer in the military and had to be home Monday AM so my only option was to rent a car and drive the 11 hours to NC. When I finally made it home close to midnight the airport had no attendants on site to receive the car so I then had to drive the car back home - in the city where I don't have additional parking available for a second vehicle. I parked the car on the street and of course, got a parking ticket for being 8 minutes late to move the car. Then today I got to drop off the rental and pay for an Uber to get back to my home. The cost of renting a car, gas, parking ticket and Uber of course isn’t covered by the company who stranded me in New Orleans. Absolutely unacceptable, I will never use this company again.

Not Verified | The people that work are the most disrespectful people I have met. We boarded the plane and 1 hour later they tell us there's a 2 hour delay. We get back on the plane, they say its all good. 12.15 was the leave time. Still in Indianapolis at 4pm. This company need financial aid, this company need to learn how to take care of their planes and not hiring elementary graduates. The crew were laughing and eating together. Never asked us for a complimentary drink while waiting. Worst plane service out there. They don't deserve help.

✅ Trip Verified | My from Allentown to Orlando Sanford flight for 7.30 am is delayed until 1pm yet again. And they never gave us a reason. Never again will I fly with them!

Not Verified | Allegiant never fails to disappoint. This airline is never on time and always has a delay with boarding and take off. The flight attendants are not the friendliest. If you want to waste your time sitting on a plane while they figure out passenger count, etc - then fly Allegiant. Horrible.