Allegiant Air

✅ Trip Verified | Supposed to arrive at our destination at 6:55pm. Instead we arrived at 9pm. The snack cart came through it was Ball park Stadium prices. Be prepared, you definitely get what you pay for, a lot of hidden prices with this airline.

Not Verified | Everything has a $ with Allegiant. Asked Male flight attendant for a little assistance with bag. Told if I can’t handle should have paid more for check below. Will prefer to drive this route than every take a greedy airline like this again. Guess financial investment in port Charlotte is hurting this airline.

✅ Trip Verified | Out of all the airlines I have used (Spirit, Southwest, Frontier, Delta, American and JetBlue) I have never had a worse experience. Horrible customer service, delayed flight and small plane. The workers at Niagara Falls were disrespectful and not helpful. Staff are not welcoming and talk back when dealing with complaints. I will never use this airline ever again (there are plenty of better options that are just as affordable). Also you have to pay for every little thing, you’re nickel and dimed over everything (which most cheap airlines do). My bag was okay and a few others but my fiancé’s wasn’t even though I have used it since I was 10 on flights before!

Not Verified | They cancelled our flight on Thursday and said they were not rescheduling the flight and that we could rebook on their next flight for Sunday! They offered no hotel/food voucher. They did not help with luggage transfer or information for other flights. We had to last minute book with Southwest which was expensive last minute. It was costly and just total abandonment. Do yourself a favor and book Southwest the first time around! It will save you more in the end!

✅ Trip Verified | We have been waiting in the airport for 12 hours because one lightbulb on the plane didn’t work. Boarded and deplaned twice. All we were given was an $8 meal voucher (valid at one singular restaurant). Never again.

Not Verified | The staff is so rude. Just spend the extra money and fly with a more personable staff! I asked to switch to an empty row right in front of me (after the doors closed) and was told no! I was taking a work phone call prior to takeoff and the male flight attendant told me to get off of the phone as if he has speaking to his child. They nickel and dime you for everything. We paid so much in baggage fees that it was ridiculous. Not to mention they are the only airline who has a 40 pound bag limit - my bag was 43 pounds and they made me pay $100.

✅ Trip Verified | I've been flying Allegiant for 6 years down to Florida to visit family! I bring my backpack plus a cross over wallet not even a purse I mean a wallet. They tried making me pay 50.00 for something that fits in my pocket. Pathetic! Not to mention the ladies were quite rude. Also they put my kids car seat "small booster seat" on someone else's walker yet everyone is so concerned about covid and wanting to take precautions per them not me like they care so much but let's throw your child's booster on someone's walker. I've never been so dissatisfied ever while flying. My family and I will not be traveling Allegiant any further, there's 11 of us every time and we will be going elsewhere. When we left Flint we had zero issues but leaving Florida was sickening.

Not Verified | The flight down to Florida was acceptable without incident. The flight crew were courteous and proficient. The problem was the customer service portion. I am a veteran and the airline claims military courtesy for luggage cost which is all well, but if you get charged and try calling the customer care number for reimbursement you can forget about getting through. I have called 4 times and the wait times have been anywhere from 25 to 40 minutes without a response. It appears the number given is going to a dead line.

✅ Trip Verified | The flight attendant was very rude, I was very sick due to motion sickness. I asked the flight attendant, whom was sitting on her cell phone, in the back of the plane, doing absolutely nothing, if I could find a seat closer to the front of the plane. She asked me to pull up my mask as I continued to throw up, Im not sure how this is possible, but what do I know? She rudely informed me to sit in my seat and that nothing could be done to help me. I found this extremely inconsiderate being that other passengers were trying to help me, by giving me bags to throw up in, yet she did nothing but sit on her butt and scroll instagram. Perhaps simply getting off your phone and doing your job would be sufficient, rather than leaving a passenger on the floor of the plane throwing up.

Not Verified | Absolutely terrible experience. I recommend everyone avoid Allegiant at all cost. Allegiant canceled our flight with no rescheduled flight for 4 days. We rented a car and drove 3 other people from our flight home. After a month of trying to reach out to Allegiant I had to Facebook message them to get a response! They are not reimbursing us for the cost of the car and only providing a voucher for the flight instead of a reimbursement. Customer service staff were terrible.