Allegiant Air

✅ Trip Verified | Was harassed by flight attendant as soon as I got on the plane about my mask with a filter on it told me that wasn’t a regulation mask. I proceeded to tell her that if the mask that you’re wearing can see light through it that the virus can pass through it. I said that on my seat proceeded to open up my yogurt to eat it I was done harassed about not wearing a mask then they sent somebody over there to tell me to put a mask on even though I was eating. He returned to the plane saying that I was asked to be removed being that I was disruptive and not following the rules even though I was eating they still proceeded to remove me from the plane and told me that it’s because I was being disruptive and causing people to be unsafe. The person trying to remove me from the plane was not wearing a mask properly, the irony of the situation is just unreal, Horrible flight service, horrible flight attendants, never recommend this airline to anybody

✅ Trip Verified | I fly Allegiant often and because each experience is getting worse and worse I’m going to start reviewing each flight. Last week I flew allegiant from lit to sfb and got to spend an entire sunny day stuck inside an airport for a 12 hour delay. Today, a week later, I’m sitting on the runway writing this. Been here for an hour past departure so far. The plane is half empty and I am crammed in a row with two other people. After seeing some fellow passengers move to other seats to allow for possible social distancing, I proceeded to do the same. The whole row at the back of the plane had no one in it. I made my way back to it (2 rows behind my current position mind you) and was met with the most rude female flight attendant I’ve ever experienced who would not allow me to take one of the many empty seats to give myself and other passengers social distance. A very disrespectful person. Unfortunately I’ll be flying this airline again, but I’ll be sure to review each flight to bring awareness to “you get what you pay for” I guess it’s too much to ask for a flight attendant who can respectfully communicate or for a reliable flight schedule.

✅ Trip Verified | Unruly passengers in the terminal group of about 10. None wearing masks. They were then allowed to board flight and did not wear masks. It took at least 5 people close to where I was sitting to complain to stewards before the asked passengers to wear masks. Passengers continued to ignore them. Pilots announced it. Passengers allowed to leave plane with no consequences.

✅ Trip Verified | First off I purchased the ticket not knowing you have to pay for every piece of luggage, the cost does not even cover 1 checked baggage. You would be better off buying from the other airlines because if you have to pay for luggage you will end up spending twice the amount. I paid $270 for the ticket and the baggage cost me another $140, I found tickets for another airline for $325 and I know that covers a checked bag. I only checked 1 bag instead of 2 and now the airline wants to only give me a credit for the difference when the girl at the counter told me that I could call customer service and they could issue a refund. I called customer service and they told me credit only for my next flight, well they charge for drinks and snacks, even water, there is no on-flight entertainment, and their staff is not friendly. Why would I even fly with you again. No I do not want a credit because I would never use your airline.

Not Verified | TSA and check gate employees were rude - even to elderly passengers and veterans! Terrible. Also, I'm currently trying to book a flight for a friend using my promo code from Allegiant in my email. Flight dates align with promo requirements, it's good until midnight tonight, and no destinations are mentioned in promo details. Yet, the Allegiant site says it's expired! Called the number for Allegiant and had a rude rep answer. Called a different number and have been on hold for 35 minutes! I just want to use my promo .. went ahead and purchased the flight, writing this while on hold, and will ask where else to leave a bad review.

Not Verified | Awful Spokane to Las Vegas. Flight was at 2.45. Didn't leave till 5. Did role call, head count. Some people didn't even get their names called. Nobody knew what was going on. Rescheduled 4 different times. Even the pilot came out and asked what they were doing. The airport staff even said, "what are you doing?, we checked in all 120". The lady that checked in from the terminal didn't even check how many people were with us. Literally anyone could have just gone on the plane with us. Sat on plane for over an hour. Be careful with budget airlines. It bites back and we lost our time and the tickets I bought for a show in Vegas are non refundable. I wasted more money and time by flying this airline.

Not Verified | On a Saturday night we were booked to go to Florida from Fort Wayne, IN. The incoming flight had turbulence and a flight attendant injured her leg. After waiting a couple of hours, they cancelled our flight. They rescheduled our flight for 27 hours later on Sunday evening. After waiting a long time, we finally got our luggage back. They had assigned one college aged girl to take care of all of us with the new flight and the luggage. We found an early Sunday morning flight in Grand Rapids, MI so we drove 3 hours there and got a hotel and flew out early Sunday. Our loss was one night of payment on our Florida condo as well as a whole day of our vacation. Our gas money to Grand Rapids and the hotel in Grand Rapids. Allegiant says it's not their fault and we can't get refunded for anything. I would be happy if they would at least pay for our hotel. Now I understand why all the people in the line were saying "Allegiant has done this before, but this is the last time. I won't fly Allegiant again".

Not Verified | I can't say enough bad things about this airline. How they still operate is beyond me. They delayed my flight multiple times making me leave at 1140 pm. I called customer service and after waiting 30 minutes was greeted by a very rude and condescending woman. I asked her if the flight was going to cancelled or if they will still flying at almost midnight. She was not helpful and told me they'll fly even if it's 3 in the morning or else I'll have to take the next flight in 1 week! I originally paid extra for the very front row seats and they ended up changing and moving me back with no explanation and no price adjustment. At approximately 854pm I was notified that our flight was now leaving at 1000pm. I hopped in my truck and booked it to the airport (25 mins away). I was already checked in and only bringing a carry-on so I ran to my gate. I arrived there at 935 and guess what? The plane wasn't even there yet! I will never book a flight with Allegiant again. They advertise low prices but by the time you pay for seat selection and fees, you pay just as much as other airlines that operate at a professional level.

Not Verified | It took 40 minutes on the phone to book. Could not understand the agent and the process was so complicated. Drove 3 hours to the airport to find the trip canceled and they had no other options. They could not work with other airlines to book me because they have no relationships with any. Complete nightmare. Never use them.

Not Verified | Very upsetting with their customer service. Everyone in the Orlando airport was extremely rude. Check in was a nightmare causing us to miss our flight along with 20 other people going to different destinations. I will never fly Allegiant again nor will I ever recommend them.