Allegiant Air

✅ Trip Verified | Worst airline ever. Customer service sucks. Had to pay an additional $50 for a carry on bag that was already paid for. Fees, fees and more fees. Take your money and fly another airline. This will be my last flight on this airline.

✅ Trip Verified | Was going to arrive on time (30 minutes before boarding started) and was an hour into my drive to the airport. I then checked my ticket to see that they had moved my flight 40 minutes earlier so I missed my flight and now have to drive home. Worst airline out there.

✅ Trip Verified | From check in to flight Allegiant looks to lure you in with a great up front price then nickel and dimes you for everything. $20 for emergency exit for leg room, $30-$50 for carry on and checked bag $5 to ask for help at check in Snacks and beverages cost in flight In addition to the grift on your wallet the airplane itself is cheap and sounds and looks like it's going to rattle apart. The staff hate their jobs, and you if you ask for help in any way they'll be curt and rude to you the whole time while they "help" you. They try to infect your phone with their cheap data mining low quality app. They sell your email and advertise to you constantly. Buyer beware, this airline sucks and I will not recommend it and I won't use it again.

Not Verified | Terrible airline. When purchasing all indication is you can cancel free and apply full purchase price to a future trip. However, when you actually are ready to cancel you find they charge almost 1/3 of the total cost as unreturnable fees. Trying to call gets you on hold forever and you never get through. The option to live chat is met with a message "no agents available". After being nickel and dimed when buying the ticket you are met with many dollars fees when you need to cancel. Stay away or at least know that if you have to cancel you are going to lose a good portion of your payment.

✅ Trip Verified | For the love of all that is good and right, please don’t fly this airline! I cannot believe I had to use them again. I swore them off after multiple frustrating trips - without ever leaving on time. Here we went again! Horrible service, expensive tickets, never on time. That has happened 3/4 times I have flown- the other time was just 2 hours on the tarmac without an explanation.

✅ Trip Verified | Worst airline I've ever flown with and I will never be stepping on to one of their aircrafts ever again. One employee was the rudest woman I've ever come across let alone to actually have someone of her caliber to actually be working for an airline says absolutely everything about their airline!

✅ Trip Verified | Great news they said: “there’s a direct flight from Santa Ana, CA to Medford, OR (where my wife’s parents live)… your family can fly from its new home in Orange County to Medford so to see the grandparents and vice versa”. Well, as of today we are on our fourth leg of doing so and every time there has been a delay. Maintenance today, as was the case on the first leg of the first trip, while on the other two delayed legs the issues have been unexplained. Seats are rock hard, flight attendants are rude, and we all know how these “discount” airlines charge for everything you do (pick your seat, carry on a bag, etc, etc) after paying the “affordable fare.” I really don’t care about all that, and was just happy to have a direct flight, but since Allegiant’s planes seems to be delayed 100% of the time it’s probably just as well to book on a real airline and make a connection in San Francisco or Portland. Allegiant is a joke.

✅ Trip Verified | Orlando Sanford to Cincinnati. I am so tired of this. The airplane was originally supposed to take off at 11:43 and land at 1:45. The flight has been continuously being delayed over and over again, mind you it’s not due to weather, something about paper work (which you think an airline would have everything complete before the flight) We boarded the airplane at 12:44 and we have just all been sitting here crammed for almost 2 hours now waiting to take off. We have been sitting on this airplane longer than the flight was supposed to be. So what was really only supposed to be 2 hours on the uncomfortable plane, has now turned into 4 hours. All the children in the airplane are all screaming their heads off and I genuinely don’t blame them, this whole situation is incredibly irritating.

✅ Trip Verified | The plane was absolutely filthy. We walked up to our seats and had to brush chips off of the seat to sit down. The floor was covered in food. I’ve flown allegiant, delta, southwest, and more, never have experienced such poor quality on a plane. The worker was nasty, rude, and made us pay $50 for the same carry on bag that we brought with us to Savannah with the same airline and we did not pay for a bag traveling to. I have always traveled with a purse and have never been told that was considered my one personal item and I would have to pay $50 if my purse did not fit in my bookbag. Overall, If the worker has handled this differently, we may feel differently; but because of her disgusting attitude and the filth of the flight, I will never fly Allegiant again and will never recommend them to anyone ever. In fact, spend the extra money to fly another airline that treats you with decency and cleans between flights. We are in a global pandemic and this flight WAS NOT CLEANED before we boarded. They actually boarded early and took off early and had no time to clean.

Not Verified | I had a trip planned to fly from St Cloud MN to Destin FL to ask my girlfriend to marry. 6 days before we were to leave we receive an email that our flight was cancelled. I couldn’t believe it. How could you do that to someone then offer no consolation. They couldn’t get me another flight. They do not work with any other airline. Allegiant bullied me into making a decision whether I wanted my money back or vouchers. They stated I have 48hrs or I will receive vouchers. No other airport was flying into Destin FL so our whole trip was messed up. We had to replan the entire trip due to not flying into Destin. All of my deposits were not refunded due to the short notice. I had to spend an extra $2k to make my trip work. I had to rebook flights and hotels and rental cars. I reached out to Allegiant to look for some sort of help or reimbursement for all the money I was out. I received nothing. For a month I reached out to them and finally received the most generic email ever. Allegiant does not care about helping a customer. Honestly, I have flown so many different airlines and this one makes Spirit look like a private jet.