Allegiant Air

Not Verified | Twice burned! I should have known better. Cancelled 3 flights on me, 2 in one day - what's worse, they had no alternative and I was going to a funeral. No empathy, just a sad "sorry". I am now sitting in an airport 2 hours from home missing the funeral and no help with my getting home. This also happened on a flight with my dear brother who was going of cancer. After going to airport, waiting through 3 delays, they cancelled the flight. Had to drive my brother back home another 2 hour drive.

✅ Trip Verified | They delayed my flight twice then cancelled. Nobody will answer the phones or online chat I have been on hold with customer service for 2 hours. They will not give us a reason why they cancelled the flight and only want to give us a credit for all the money spent. They didn’t even give us a notification that it was delayed / cancelled until we were getting ready to leave so all the money we spent on rental car and hotel stay just went down the drain because the check in date has passed so it’s now non refundable. they don’t make any effort to get you on a different flight they expect you to figure it out on your own and “hope for the best”.

Not Verified | Charges to print your boarding pass! Our flight was delayed for several hours with no explanation or indication of time for delay. Communication is key. The representatives do not seem to care about the customer. This is a quick way to go out of business. We will never use this airline again.

Not Verified | This is more of a shout out for common sense despite the rules. Due to a mistake by our bank, our payment for bags did not go through ,more bank issues also meant we had no cash or means of using our cards. Moments before boarding, we were at a loss-as how to resolve the issue. Miriam realized our dilemma and allowed us to board without luggage payment. Thankyou Miriam for using common sense. Satisfied returning customer.

Not Verified | Not bad for the price. This airline is great for a quick cheap flight. I will admit that both my departure and arrival flight ran a little late but it wasn't terrible. You also have to pay for drinks/refreshments which i think most airlines still do provide the most basic refreshments for free. I also got my luggage checked for free because it was only "slightly" bigger than a carry on for my return flight. I think for the price I paid (150 RT to Tennessee from Chicago) this was well worth it. I would definitely utilize this airline again. Their app was also very user friendly and came in handy when I almost missed my departure flight.

✅ Trip Verified | They charge you for everything imaginable. 5 bucks to print a boarding pass. I prepaid my checked bag to avoid their arbitrary additional fees. It was a pound or two over, so I had to pay 50 more dollars. Their weight limit is also 40 pounds. Literally every other US carrier I looked up is 50 pounds. I’ll never fly with them again if I can avoid it. Flight was delayed. Gates moved. Poor communication all around.

✅ Trip Verified | Absolute train wreck of a flight. Was supposed to take off at 908 pm 30 September 2021. Didn't take off until after 2 am. Arrived at Gand Rapids at almost 5 am. So now I have to wait at the airport until the rental car place opens at 8am. Also no ride to my hotel room so lost out on that. And all they offered us was a lowsy food voucher. Yep done with this airline. I guess when they mean cheap fares that means service too.

✅ Trip Verified | Worst airline ever. Customer service sucks. Had to pay an additional $50 for a carry on bag that was already paid for. Fees, fees and more fees. Take your money and fly another airline. This will be my last flight on this airline.

✅ Trip Verified | Was going to arrive on time (30 minutes before boarding started) and was an hour into my drive to the airport. I then checked my ticket to see that they had moved my flight 40 minutes earlier so I missed my flight and now have to drive home. Worst airline out there.

✅ Trip Verified | From check in to flight Allegiant looks to lure you in with a great up front price then nickel and dimes you for everything. $20 for emergency exit for leg room, $30-$50 for carry on and checked bag $5 to ask for help at check in Snacks and beverages cost in flight In addition to the grift on your wallet the airplane itself is cheap and sounds and looks like it's going to rattle apart. The staff hate their jobs, and you if you ask for help in any way they'll be curt and rude to you the whole time while they "help" you. They try to infect your phone with their cheap data mining low quality app. They sell your email and advertise to you constantly. Buyer beware, this airline sucks and I will not recommend it and I won't use it again.