Allegiant Air

✅ Verified Review | Flew Allegiant Air from Cleveland to Orlando Sanford. No greeting by any of the staff on the plane when boarding and landing. The only communication was asking to purchase a beverage and a 10 minute sales pitch to the entire plane on applying for their credit card. The plane was not clean and the seats were very hard and uncomfortable. The boarding process to and from our destination was long. Our return flight was just as unfriendly as coming down. The only difference was the speech for your credit card was half as long. Again, no greeting boarding or exiting the plane. I understand its a low cost flight but they charge for everything. The check in of $40 is crazy. We paid the $15 to carry a bag on and was limited to bag and my purse. Then you play for your seat, again I get it because that's how you keep costs down. But, to pay $10 for a boarding pass its a bit excessive. I printed from home and luckily the hotel allowed us or we would have been screwed to pay more. No coffee on the plane. We could pay at $2 though. The seats were like sitting on wood. I'm very disappointed and honestly would rather pay a little bit more and not deal with all of this. When its all said and done, your costs are not as low in comparison to other airlines.

✅ Verified Review | I flew recently on Allegiant Air from Cincinnati to Baltimore Washington. I did online check in and everything ahead of time as I am traveling with 2 kids. I stopped at the ticket counter just to drop my checked baggage. My flight was at 7.30 am and I was at the counter at 6.20 am to drop my checked baggage The receptionist at Allegiant air at CVG airport said boarding closed for that flight at 6.15 am, so she can not take my checked baggage. I asked there is 75 mimutes to the flight, boarding supposed to be closed 45 minutes before, why 75 minutes early, she said I dont know. Then the staff from the next counter came and said to her boarding for that flight is not closed until 6.45 am that means I still have 25 minutes. If the other receptionist won't come and correct her what should have happen. It's very annoying what she did to me when I am traveling with two kids, she is not helpful and she is very rude to us.

❎ Unverified | Las Vegas to Fresno. Got to the airport early due to hotel check out. Would not let me stand by for earlier flight even though seats are available. Would not let me check my bags and go sit in airport club to get work done. Making me sit in the ticketing area for 4 hours before being able to check in when no other airline does this. Their ticketing agents are rude. Their phone customer service is rude. And their overall customer service and policies are severely lacking in treating their customers right. Their customers pay their salaries. Their canned speeches at the end of a flight about having a choice of airlines to fly and they are glad you chose theirs and they hope to see you on a future flight is ridiculous. But they are right. I do have a choice of airlines to fly and I will spend more money or drive great distances to never fly Allegiant again.

✅ Verified Review | Flew from Newark to Knoxville with my family of four. Tickets were $58/per person. Flights are very specific with regard to what days/times they fly to & from locations so you have to be flexible if you want a great deal! Our Thursday flight out of Newark was at 11:57am, because that's the only flight they have on Thursdays. We weren't able to fly home with Allegiant because they're flight between TYS & EWR on a Sunday is a 9am flight (like I said, very specific) and 9am on Sunday morning didn't leave us enough time to enjoy our last day away. So here's the scoop, the seats don't recline, food and drinks are for a fee (nothing is complimentary), and there's a fee to pick specific seats on the plane so your party can all sit together. That all being said, we left on time, the flight attendants were friendly and professional, the ride was smooth, and we arrived 5 mins early. The next time we travel, Allegiant will be the first airline I check with for travel deals. No complaints what-so-ever.

✅ Verified Review | Allegiant Air are the worst airline I've flown with. They loaded us onto our already delayed (by one hour) flight from Las Vegas to Colorado Springs, just to have us sit there for over two hours, when they would come over the loud speaker to inform us of updates. All they would say is that it was due to "paperwork". For the first whole hour of waiting, there was no air conditioning provided (mind you we were in Las Vegas so it was hot). They finally gave us Air Conditioning and offered us "complimentary cups of water". Absolutely unnaceptable! Not only did we have to sit on the small plane for over two hours but we were not offered anything besides water the whole time or to compensate for our time waited. I am flying with my 3 year old daughter and she had to sit there for this whole time during dinner time, we weren't able to even get off the plane to get her food. The whole situation is completely ridiculous and I will never fly Allegiant again.

✅ Verified Review | This was perhaps the worst flight of my life. Trust me they are cheap in many ways. Operating from a very small airport in Idaho Falls, they delayed my flight by 1 hr 30 mins. I hadn't a connector from Las Vegas from the other terminal. The inflight attendants and people at gate were rude and did not pass the message that I wouldn't be late for the connector. When I contacted their customers care it took forever to connect and somebody went it's not their job to see whether the connector was made or not. Upon saying I would lodge a complaint the lady went "we don't care about those". I wonder with that attitude how are the things still in business. For the record, while I write this review I am waiting in the boarding area for the return flight to Idaho Falls - and it's late by 2 hrs. Till now I have experienced the usual "we dont care" attitude. I am trying to be as reserved as possible when I'm reviewing this. It's worse than that. I have had better experience with the worst bus services. Their app is the worst as well. I believe they don't be understand the concept of updates because you'll probably be stranded at the gates and receive the update after you reach your destination

✅ Verified Review | Oakland to El Paso. Fantastic last-minute airfare. Flights departed on time and arrived early. Cabin crew was top-notch. Ultra-friendly and helpful. Boarding process was fast and efficient. In-flight announcements were crystal clear. Aircraft aren't new. You pay for every service, including in-flight refreshments. And you pay for carry-on bags. But, you're sometimes able to get a round-trip airfare fewer than four days before departure for the price of other airlines' cheapest fare.

✅ Verified Review | Phoenix to Missoula. We got a text an hour before our flight saying that it would be 45 minutes late. Now it is 3 hours later and two planes scheduled to land after us have left. No updates or reason why we are late. Unexceptional service is to say the least. The lady on the telecomm keeps forgetting to say which flight she is referring to so everyone is confused.

✅ Verified Review | Our flight was cancelled and moved to next afternoon after a safety issue that the crew did not notice until a customer pointed out. He was joking about it, but eventually it led to a cancelled flight and setbacks for many. Allegiant believes that their offer of $100 voucher for next time is an appropriate way to handle the situation. I disagree. I like many other customers will end up eating the cost of a day lost that we were supposed to be in Las Vegas and Allegiant offers poor customer support and solutions that I would call satisfactory. While I understand that a safety issue is not a foreseen event, I do not believe Allegiant offered anything close to the value of the costs eaten beyond anything booked through Allegiant. It is frustrating that Allegiant believes that they offered great customer support when indeed they did not.

✅ Verified Review | St. Petersburg to Huntington. I have always been very happy with Allegiant. I have been flying this route routinely for the last 3-4 years. I have experienced few delays, ground and in-flight staff been always polite and accommodating. From booking the trip to arriving at destination, I have only good things to say. Good value for the money. I really hope they continue to fly this route for a long time!