Allegiant Air

✅ Verified Review | St. Petersburg to Huntington. I have always been very happy with Allegiant. I have been flying this route routinely for the last 3-4 years. I have experienced few delays, ground and in-flight staff been always polite and accommodating. From booking the trip to arriving at destination, I have only good things to say. Good value for the money. I really hope they continue to fly this route for a long time!

✅ Verified Review | Baltimore-Washington to Asheville. The flight was delayed multiple times from 8:41pm-10:20pm, and once we finally boarded the filthy plane, we sat on the jet way for an hour, where we were then told that we we had "dangerously low" hydraulic fluid levels, and we would need to return to the gate. We did not receive another update for at least 15 minutes, and when we did, the pilot was not sure if we would be able to complete the flight-- maybe, probably, and stuttering occurred, all very reassuring. We took off at approximately 1:15 am to arrive to Asheville, NC around 3am. The flight attendants ran out of water on the plane (we were on it for 5 hours). Once we arrived the people that were force to gate check their luggage seemed to be the last ones standing - oh because they didn't see the luggage. Thank goodness for one employee who was very helpful and went back on the plane and got everyone's luggage. Allegiant did email everyone a $25 voucher for future flights, but I do not think anyone on that flight will ever fly allegiant again!

✅ Verified Review | Cincinnati to Fort Lauderdale. As I entered the aircraft and found my seat I was told by a flight attendant who was standing across from my seat to place my carry on bag under the seat. I had a carry on bag and a personal bag. I told her that carry on which I paid extra for is too big to go under the seat and should go in the compartment above. She said there is no room above my seat. I quickly scanned the upper compartments and saw right there lots of empty space in the compartment above other seats. I place my bag there and made my way to my seat. Than I heard the flight attendant making comments about me with another passenger. She didn't even try to hide it. It was rude and unprofessional and made me feel very uncomfortable.

✅ Verified Review | Delayed 4 hours out of Casper to Las Vegas we didn't get into Vegas until 130. Now we are trying to return from Vegas to Casper and once again delayed because we have no crew. Totally unprofessional - they say they have low prices but nickel and dime for everything from luggage to picking your seat. Ridiculous. Would caution you or at least give a heads up that this is an awful airline to deal with.

✅ Verified Review | Worst airline ever. We expected a quick flight down to Florida with Allegiant Air and back. What we got was a disaster. Our 9.00pm flight got cancelled after waiting until nearly midnight because of a mechanical problem. Flight the next day managed to be on time. On the flight back, we were already delayed about an hour from weather (not the airlines fault there), but about to take off and had to head back to gate because of yet another mechanical issue. Lovely. With all the negotiating of the airports and dealing with this horrible airline, we could have driven down and back for about the same time and paid way less than these "discount" tickets. If you're considering this airline because they're cheap, just don't. You get what you pay for. Subpar aircraft that appear to not be well maintained.

✅ Verified Review | In almost 10 years of choosing Allegiant Air, I have never once had a flight depart or arrive on time. my grandmother is 80 years old and we had to send her from Asheville to Punta Gorda by herself as we all live in FL. Her flight was delayed 3 hours. She did not get home until Midnight. This was not the first time I have been disgusted by Allegiants day to day operations but this the first time I wrote a review. Their airplane interiors are very cheap. The flights are cheap because every area of normal airline service is completely absent. Terrible airline unless you are broke and desperate. I would fly Delta 10 times over before I got on another Allegiant flight.

✅ Verified Review | Oakland to Eugene. I have never been more frustrated with the lack of customer service that I have experienced with Allegiant. I have sent multiple messages and tried calling multiple times, and have been unable to reach anyone. In March I had to fly from Oakland to Eugene due to my sister being in hospital. After arriving at the airport my flight was delayed. Then again. Then again. Eventually, after sitting in the airport for hours, it was canceled and I was told I would be receiving a small credit and the possibility (not guarantee) of a flight out the next day. The credit was not even enough for a full trip. Not only was my time wasted, but I then had to buy a last minute flight from SFO in order to make it to Oregon. It also meant that my ~$65 ride to the airport was for nothing. I had to pay for my new flight out. I had to pay to then get from the Oakland airport to the SF airport during rush hour. My family who had already driven two hours to pick me up at the Eugene airprot had to turn around and then drive 4hrs during rush hour to get to the Portland airport where I would now be flying into. And since I had now been at airports nearly all day I had to pay expensive prices for airport food. I have emailed and called numerous times and have never gotten in touch with anyone. I occasionally get emails back saying they will respond in 60 days. It has now been two months and my complaints haven't even been addressed. To top it off, I can't even access the credit I was promised.

✅ Verified Review | Mesa to Springfield. We had a situation that required a ticket modification. A staff member with Allegiant out of Las Vegas was so gracious and patient. She went above an beyond the call of duty to listen carefully to what we needed, to reassure us that she was there to help us and then to make the necessary changes to the ticket so we could extend a stay to attend to a family matter. We have flown extensively around the world over the last 20 years. Her care stands out as exceptional and ranks as one of the best customer services experiences we have ever had.

✅ Verified Review | Yesterday while flying with my young daughter from Arizona to Great Falls we encountered a less than pleasant and accommodating flight attendant. My daughter, who is 9, were split up initially and my daughter became quite anxious and tearful about not being able to sit with me during the flight. However, after realizing there were multiple open seats I kindly asked if it would be possible to relocate so my daughter and I could sit together. The flight attendant appeared rude and annoyed when replying saying it was an inconvinience as she was counting passengers yet had just accommodated a fellow passenger who requested a window seat. After very reluctantly allowing my daughter and I to move one row up to be together she proceeded to tell us to "hurry up or get back to your original seat". She then tossed my sweater at me which I had left back in my original seat. This was a very disheartening and disappointing experience to say the least. I understand flight attendants have requirements to complete (ie: counting passengers prior to departure) however I feel we were mistreated. Customer service should be a priority. I will not be flying with Allegiant Air in the future.

✅ Verified Review | Dayton to Tampa with Allegiant Air. Flight delayed for an hour and then canceled. Flight was rescheduled for 24 hours later! Had to book from a different city with terrible problems due to family flying also! Customer service not willing to help or even care!