Allegiant Air

✅ Trip Verified | Los Angeles to Memphis. They are a struggling airline that is not business oriented. I had a 6.30am flight, arrived well before time only to be informed that the gates closed 20-30 mins earlier than it was supposed to. When I asked for assistance I was informed that I would have to call a customer service line to rebook - I waited 45 mins on hold only to be told that I would have to buy another ticket and I couldn’t get any credit. I wouldn’t recommend them to anyone.

✅ Trip Verified | Have flown Allegiant several times with no complaints. This time we had a 4 hour delay in Punta Gorda and it was terrible. Everyone was on their phones trying to reach Allegiant Air with no success. I was on hold for 76 minutes and then gave up. We were told at the airport that we would each get a $50 credit for air fare which never happened, I emailed Allegiant and was expecting a reply which also didn’t happen. I had purchased 3 round trip tickets and patiently waiting for my credit.

✅ Trip Verified | Greenville to Tampa. They were on time for me, fly late night, no issues getting boarded. Join 2018 and use the app for everything. Prices are amazing if you only plan on bringing a carry on. Here is the bad no free meals, no free drink and comfort is a flat 0/10. The seats dont even recline. That said you get what you pay for. If you can deal with having no space and no inflight meal or drinks unless you pay, this company wont bother you.

✅ Trip Verified | Orlando to Grand Rapids. This airline is certainly not worth the price of admission. They have yet to have a flight on time, always delayed. You pay for everything separately, as you would with Spirit. Will not fly with them again, even if the ticket was $25. Forgot to mention their very limited routes.

✅ Trip Verified | Flew Allegiant Air from Raleigh to New Orleans. Had to wait an hour and a half for check in to begin. Way too many fees for everything. Too afraid to even use the restroom because there is probably a fee associated with using the toilet paper. Barely had time to get through TSA because the counter doesn’t open until two hours before the flight leaves. Took an hour through TSA. I almost missed my flight because they are lazy and won’t work or allow people to check bags 3 hours before. Come on, you really can’t pay someone an extra hour so we can check in? I will never fly here again. Yes, the ticket was cheaper but by the time you add all the fees and time you’re waiting, it’s not worth it.

✅ Trip Verified | The flight crew on Allegiant are so friendly. I flew from Montrose to Los Angeles on 2/21/18- flight #361, and the cabin crew were all very accommodating. They make flying so much more enjoyable. I would definitely recommend Allegiant if you are looking for a stress free and pleasant flight.

✅ Trip Verified | Austin to Orlando. The boarding process was clear and smooth. The cost of the flight alone is worth taking a trip. The flight attendants were wonderful, caring and thoughtful. I observed them taking care to assist each passenger who had an issue or concern. They took the time to listen. I find that so important in a society that lacks active listening. I was ill and before I even said a word, all 3 jumped in and offered assistance to help me feel better and checked on me the entire flight. The plane was clean and comfortable. I have and will continue to share my experience with others as I continue to fly Allegiant!

✅ Trip Verified | Grand Rapids to St Pete Clearwater. Was one of the worst customer service I have ever received! They were extremely rude and it was outrageous at the tone I received from the customer service representative very inconsistent to what I had to say. The airline is not flexible at all and I will never be flying with them again!

✅ Trip Verified | Omaha to Phoenix Mesa. I am probably never booking with Allegiant again. I'm not even sure about any airlines anymore. My sister and I had plans to visit our grandparents down in Arizona mid-February, but for medical reasons they will be coming back to Omaha before then. My sister and I got in contact with customer service as soon as we heard the news, because I don't think there's really any point in going anymore. And all they're willing to do for us is give us an $86 voucher each for future travel. We each spent $300. I understand their prices are cheap, but seriously? They're going to just resell those tickets anyway. Not very accommodating or understanding at all. And it doesn't help that they only fly to about three cities total from Omaha. Overall, not happy at all.

✅ Trip Verified | Tri Cities to Orlando Sanford. I will never use this airline again! Rudest customer service I have ever seen. I drove an hour to get here in the snow and arrived early to my flight (which an Allegiant employee told me last time to be 45 minutes early) and there was no one at the counter. When I finally found someone they told me you should have come earlier. We closed the booth and there’s nothing I can do. I asked to speak to someone else and they told me I’d have to wait til they came out. I asked when that would be and they just said I don’t know. No refund. No reschedule. No help. I tried to call the corporate office and after 1.5 hrs on hold I finally got the operator to switch me over to the corporate number, just to get sent to voicemail and hung up on. Needless to say corporate never called back. No respect for their customers. I’d rather spend the extra money on an airline that is actually good. Never again.