"been thoroughly impressed"
Katheryn Lee (United States)
✅ Trip Verified | Rickenbacker to Orlando Sanford. This is the 2nd time I've flown Allegiant air and the 2nd time I've been thoroughly impressed. The staff in the airport were great and the flight staff was even better. Flight attendants were amazing, funny and helpful and made the very rough flight enjoyable. They calmed my nerves on the flight.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Rickenbacker to Orlando Sanford |
Date Flown | March 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"experience with Allegiant was excellent"
M Keans (United States)
✅ Trip Verified | Newburgh to Punta Gorda. I always fly JetBlue, but because I was looking for a directl flight near to Venice FL, I chose to try Allegiant. Before my flight I read all the reviews and I was concerned since a lot of the reviews were very bad. I found my experience with Allegiant was excellent. The plane was clean (our return flight was on a brand new plane), the staff was friendly and courteous, and the pilots were professional. You have to pay for everything, but if you plan accordingly that is not a big deal. Buy some water and snacks ahead of time and enjoy your flight. Be aware that there is no WiFi which is a pain, but if you download a movie ahead of time no problem. The seats are very generic and not really that comfortable, but if you bring a cushion (as my wife did) problem solved. I would pay more for WiFi and hope that would be an option in the future.
Aircraft | A320 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Newburgh to Punta Gorda |
Date Flown | March 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"what a great experience"
Mary Tordik (United States)
✅ Trip Verified | Orlando to Raleigh. It was my first experience with not only the Sanford airport, but Allegiant Air as well. I wanted to say what a great experience we had, our flight attendant went above and beyond to make sure that we enjoyed our experience. She was very knowledgeable in training us with the exit row duties. It was a rather short flight so she really didn't have to check on us the way she did but we really appreciated her extra kindness.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Sanford /Orlando to Raleigh-Durham |
Date Flown | March 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"4 couples were split"
Lyle Theisen (United States)
✅ Trip Verified | My wife and I registered together as 2 people flying from Orlando to Cedar Rapids. Upon reviewing our seats we were given 20A and 20F. At Orlando Airport we asked if we could be seated together, Allegiant counter asked for $22 so we could move to some empty seats. Just not right. We registered as a couple. We waited until we boarded and asked an attendant. Found out the people we were next to were also split. I gave them my seat so they can be together. Upon doing so found out the individual next to my wife was also forced to split from his wife. It turned out 4 couples were split with empty seats on the flight. Happy to say we reversed what Allegiants forced seating practices tried to accomplish.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Orlando to Cedar Rapids |
Date Flown | March 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"learned my lesson flying with Allegiant"
B Kemp (United States)
✅ Trip Verified | Flew Omaha to Orlando. I’ve flown with Allegiant over 20 times. Every time I’ve flown, the plane has been at least an hour behind schedule. They don’t check the plane before they put you on board. Allegiant boards everyone on the plane, then checks the plane. Absolutely ridiculous. I’m currently sitting on the plane and it’s been 2 hours because of mechanical problems (like always). A light bulb is out? Are you kidding me? You should have hundreds of those on hand. I’ve learned my lesson flying with Allegiant and that is never again. Please take my word before you decide to save $100 bucks - it’s not worth it.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Omaha to Orlando |
Date Flown | March 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"airline is absolutely awful"
Colby Hallock (United States)
✅ Trip Verified | Flew Allegiant Air from Orlando to Chattanooga. This airline is absolutely awful no other way to put it. I've been sitting on the runway for a longer duration than my entire flight. All I can say is I will never be flying Allegiant again and I suggest you do the same if you don't want a similar experience.
Aircraft | MD80 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Orlando to Chattanooga |
Date Flown | March 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"unimpressed with customer service"
Taylor Fulk (United States)
✅ Trip Verified | Tampa to Asheville. A flight attendant informed me that he would ensure that my bag made it onto the plane and because he failed to do so, my luggage is now lost. As of today it has been lost for a week. When I approached Allegiant team members at the airport about it, they responded all the same and referred me to the customer care service in Las Vegas. I have tried numerous times to call customer service and the wait time varies but is no less than 45 minutes for each call. It didn’t seem to get anywhere when I called, they told me that there wasn’t much they could do. I was forced to buy an entire new wardrobe on my vacation because I had no clothes or shoes (they were in my luggage, the luggage that Allegiant failed to load onto the plane). I am highly unimpressed with the customer service I have received in regards to Allegiant taking responsibility for losing my luggage and making the effort to contact me in regards to a refund.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Tampa to Asheville |
Date Flown | March 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"I couldn’t get any credit"
C Meares (United States)
✅ Trip Verified | Los Angeles to Memphis. They are a struggling airline that is not business oriented. I had a 6.30am flight, arrived well before time only to be informed that the gates closed 20-30 mins earlier than it was supposed to. When I asked for assistance I was informed that I would have to call a customer service line to rebook - I waited 45 mins on hold only to be told that I would have to buy another ticket and I couldn’t get any credit. I wouldn’t recommend them to anyone.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Los Angeles to Memphis |
Date Flown | March 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"it was terrible"
K Easterling (United States)
✅ Trip Verified | Have flown Allegiant several times with no complaints. This time we had a 4 hour delay in Punta Gorda and it was terrible. Everyone was on their phones trying to reach Allegiant Air with no success. I was on hold for 76 minutes and then gave up. We were told at the airport that we would each get a $50 credit for air fare which never happened, I emailed Allegiant and was expecting a reply which also didn’t happen. I had purchased 3 round trip tickets and patiently waiting for my credit.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Punta Gorda to Cincinnati |
Date Flown | March 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Prices are amazing"
C Morter (United States)
✅ Trip Verified | Greenville to Tampa. They were on time for me, fly late night, no issues getting boarded. Join 2018 and use the app for everything. Prices are amazing if you only plan on bringing a carry on. Here is the bad no free meals, no free drink and comfort is a flat 0/10. The seats dont even recline. That said you get what you pay for. If you can deal with having no space and no inflight meal or drinks unless you pay, this company wont bother you.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Greenville to Tampa |
Date Flown | March 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |