Thai Airways

I was on Air Canada flight to Vancouver and had a choice between this lounge and the Red Carpet lounge next door. As I have been to the Red Carpet lounge before I opted to stay in this lounge. The lounge was small but really airy. Food selection was ample and fantastic. WiFi was great.Staff very helpful and attentive. I was travelling with my niece though she was travelling with Cathay Pacific but the lady at the reception made sure that she got in after paying a minimal fee. Now that's customer service! Quite the contrary when I went to the Cathay Pacific lounge on Christmas day. I was holding a business class boarding pass and my nephews were travelling economy. They needed to take a shower and when I talked to the people at the reception they were not willing to let them in even after I offered to pay.