KLM Royal Dutch Airlines

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 81 reviews
5/10
4 star Skytrax Rating
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5/10

"access was only $35 and well worth it"

(Canada)

Would recommend this lounge came with all the fixings loads of snacks (great variety too) and drinks. Lounge access was only $35 and well worth it great option instead of paying for airport dinner.
AirportToronto Pearson Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"a good start towards a long flight"

(Netherlands)

Nice surroundings comfortable chairs good connections good food and drinks (but limited choice). Can be crowded at times because so many partner airlines may use it as well. Well kept toilet area and shower facilities. A good start towards a long flight.
Lounge NameCrown Lounge
AirportAmsterdam Schiphol Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"Service in lounge is almost non-existent"

(United States)

If you're flying out of Dammam this is the only lounge in town and it's marginally better than hanging out in the gate area at a coffee shop or the soon to be completed Cinnabon. Service in the lounge is almost non-existent and food selection is hit or miss -- sometimes there was dismal food but no plates to put it on other times there were marginally edible hot dishes (for example: rice a kind of chicken stew some really boring sauteed vegetables). There were not-very-tempting pastries in plastic wrap; maybe they were better than they looked but I didn't give them a try. There's no alcohol because you're in Saudi Arabia; you can get coffee tea soft drinks and faux juice drinks. I couldn't get WiFi and couldn't find anyplace where I could comfortably use a laptop anyway.
AirportDammam Port Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"Great clean full facilities and food"

(United States)

We had a long layover at Muscat so decided to crash at Oman Air Business Lounge. Great clean full facilities and food. Have great separate area for sleeping. Biggest problem was noises made by loud staff throwing dishes and they started vacuuming at 2am.
Lounge NameOman Air Lounge
AirportMuscat Seeb Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"For small airport the lounge is sufficient"

(Netherlands)

Lounge is open since may 2013 located on the first floor. The lounge is small and has a variety of drinks alcoholic and non alcoholic and breads/croissants. There is wifi (the cloud) and a tv with danish channels. For this small airport the lounge is in my opinion sufficient.
AirportAalborg Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"food was very disappointing"

(United Kingdom)

A fairly large lounge plenty of space and wifi. Food choice poor and quality not up to much. Was very disappointing. Being a smoker the only saving grace was the smoking room in the lounge.
Lounge NameCrown Lounge
AirportAmsterdam Schiphol Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"Go to the Air France lounge"

(United Kingdom)

Why bother the lounge is so small only sandwiches a few random spirits no toilet/shower in the lounge. Go to the Air France lounge a few meters away.
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"One of the worst lounges"

(Saudi Arabia)

One of the worst lounges they fill it up until there is no space left food is too basic no shower facilities as part of the entry you have to pay extra. And the service is quite bad.
Lounge NameServisair 41 Lounge
AirportAmsterdam Schiphol Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"food is awful and wine undrinkable"

(United Kingdom)

The worst lounge? Like Air France Business Class Lounge in Paris CDG KLM clearly take the view that business class passengers are just a nuisance. The lounge is just row upon row of tired seating. The food is awful and wine undrinkable. Sad to say having just achieved gold status on Flying Blue (by accident!) I will probably have to use it again but I will want to eat elsewhere. And the staff have zero interest in passengers. Finally the washroom was filthy and smelt really bad. The one redeeming feature the WiFi copes will despite the constant overcrowding.
Lounge NameSchengen Lounge
AirportAmsterdam Schiphol Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"it has nicely improved"

(Israel)

Not my first time in this lounge and it has nicely improved for those who remember the previous lounge. Food quality receives an average score. Drinks as much as you want. Cleaning and cooking staff should work faster as many plates of food remained empty too long and many empty plates and glasses remained too long where nobody was sitting. Staff are polite and helpful. Showers and lavatories are clean and comfortable showers can be very busy at peak hours. Seats are comfortable and give you a nice view of airport. If there would be some more tvs and some reading material such as international news papers this lounge would receive a better note.
Lounge NameKLM BUSINESS CLASS CROWN LOUNGE REVIEW
AirportAmsterdam Schiphol Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes