KLM Royal Dutch Airlines

Lounge is open since may 2013 located on the first floor. The lounge is small and has a variety of drinks alcoholic and non alcoholic and breads/croissants. There is wifi (the cloud) and a tv with danish channels. For this small airport the lounge is in my opinion sufficient.

A fairly large lounge plenty of space and wifi. Food choice poor and quality not up to much. Was very disappointing. Being a smoker the only saving grace was the smoking room in the lounge.

Why bother the lounge is so small only sandwiches a few random spirits no toilet/shower in the lounge. Go to the Air France lounge a few meters away.

One of the worst lounges they fill it up until there is no space left food is too basic no shower facilities as part of the entry you have to pay extra. And the service is quite bad.

The worst lounge? Like Air France Business Class Lounge in Paris CDG KLM clearly take the view that business class passengers are just a nuisance. The lounge is just row upon row of tired seating. The food is awful and wine undrinkable. Sad to say having just achieved gold status on Flying Blue (by accident!) I will probably have to use it again but I will want to eat elsewhere. And the staff have zero interest in passengers. Finally the washroom was filthy and smelt really bad. The one redeeming feature the WiFi copes will despite the constant overcrowding.

Not my first time in this lounge and it has nicely improved for those who remember the previous lounge. Food quality receives an average score. Drinks as much as you want. Cleaning and cooking staff should work faster as many plates of food remained empty too long and many empty plates and glasses remained too long where nobody was sitting. Staff are polite and helpful. Showers and lavatories are clean and comfortable showers can be very busy at peak hours. Seats are comfortable and give you a nice view of airport. If there would be some more tvs and some reading material such as international news papers this lounge would receive a better note.

Tiny lounge for KLM and Air France. In the evening when both flights to Amsterdam and Paris leave within 10mins of each other people were standing around. Very warm poor selection of food. One drinks machine and slow internet. I left soon after and went to main terminal to get more space and air.

The lounge is nice with ample room. The choices of bevarages and food/snacks are OK. Cleanliness is somewhat debatable as the gents toilets were dirty and with an unpleasant smell. But the policy of internet access was really annoying - you get 30 mins free acess - and that's it. When I asked for another acess card I was rather impolitely told that there were only one per customer! Arguably you could use your mobile with tethering but that's also expensive. A better plan for wifi access would be a nice touch.

I have used this lounge for KLM flights to and fro from Kuala Lumpur to Chicago. The lounge is big and spreads out. You can find a comfortable spot. There is a quiet room for those who prefer a nap. The food is not that great so best to have meals outside the lounge.

Best thing to say about KLM lounges in Scriphol is that they are big. Most other services are mediocre. Biggest of all concerns is the attitude with most of the staff servicing customers : they are constantly sipping coffee and tea which they serve themselves from the same place as customers. When it comes to service they are usually short rude and inconsistent (between staff and the two lounges in the airport). I have been coming in the KLM lounges for well over five years and this is a repeated observation.