Dubai Airport

Dubai International Terminal 3 is pretty good. I was impressed with its cleanliness although the Size of the airport makes it difficult to find the boarding gates. Queuing time for Economy class passengers at check-in desks are not great. Staff do their job well and are very helpful although struggle to smile. The airport's Terminal 1 is large and congested but Terminal 3 lives up to the hype.

Have been through this place twice and - rather like Dubai itself - it doesn't even get close to living up to the hype. Main issue is completely inadequate seating to the extent you have to go and buy something from the fast food joints just so you can sit down somewhere. I saw people dead asleep across what seats there were lying under them or collapsed over piles of luggage. The toilet facilities are characterised by long queues plus many people pushing their way to the front. Once you actually get to a cubicle you generally find excrement and urine all over the floor - maybe they are scent-marking their territory? Having walked miles to the departure gate I had to deal with PA announcements that are extremely loud and almost incomprehensible: when they start calling the rows everyone gets up and barges through to the desk regardless of where they are sitting on the aircraft.

Dubai airport is as expected for any international airport. My complaint would only be the uncaring attitude of the customer service agents at boarding/transit gates. The transit agents premark their surveys (rating themselves excellent) and ask passenger to sign and seal it. When I asked the boarding agent at this gate if my companion and I could get adjacent seats (not 5 rows away) her response was you should have checked in online and selected the seats 24 hrs before. That would be difficult considering I purchased tickets 24 hrs ago and got on their Emirates flight and their agent had selected our seats.

Dubai had been trying very hard and spent a lot of money promoting Emirates as the global airline of choice - one thing they obviously forgot in the process was ensuring Dubai is as efficient as other large hubs in handling large volume of passengers. So we have an airport that is poorly designed poorly sign posted massively crowded staffed by people who have no idea how to handle high passenger traffic. It is light years behind Hong Kong and Singapore.

I was very excited to be in T3 as many across the world have waited for its construction with anticipation and how good it is going to be. But when I landed in contrary to my expectations the airport was very average. The shopping area and the number of shops wouldn't be even in my top-10 list. I felt the airport in itself is designed after Bangkok airport and there is nothing innovative or great about it the interiors also were pretty average. The signboards were horrible they were very inconsistent and it actually takes few minutes for you to figure out which way to go. The airport hotel within is pretty good but expensive and the horrible thing is that they use airport wifi and the signals are not good. Aren't you supposed to make sure wifi is available in today's world of communications. I was very aggravated by this! The Marhaba lounge is decent and plenty of restaurants. This is one good part of the airport. A good airport but nothing to rave about.

I love that Airport. My flight was Doha-Dubai-Cairo I had to spend 2 or 3 hrs there in transit with my wife and baby daughter. The service was excellent the staff were helpful and the airport was clean. I almost missed my flight due to the large size of the airport and the fact that I didn't hear the Speakers calling for my trip.

Had 2 transits recently at Dubai International 5 hours and 2 hours respectively. The security checks were pretty quick with security staff guiding everyone on where to queue up. It was pretty organised. The waiting areas were spacious however there was quite a distance to walk before reaching the boarding gate. Lots of shops selling practically anything but it was quite messy and disorganized. Last but not least toilets were relatively clean and in working order with cleaners mopping the floor every few minutes. But people had to queue up to use the cubicles for the Gents. More toilets needed. Staff were knowledgeable with regards to flight information.

Security clearance was confusing and redundant. Bags (including cabin luggage) had to be security cleared before passengers can check in. Then after immigration and before entry into the air-side area carry-on bags and passengers are security cleared again. And when passengers get to their gate they are security cleared again. That's not to say checks are very good either. Apparently you have to have your laptops scanned separately. Well no one told me that. So mine stayed in the bag. But no one either noticed it or cared. Security staff are also rude and cannot communicate adequately.

A very poor experience. Airport staff rude and not informative all around. Queues everywhere. Not enough seating around gates. Being in transit here is just a torture. It is impossible to find anything by signage and no use asking Information Counter staff as they are neither knowledgeable nor polite. I have to give credit for the free WiFi and power points which are awesome. Too bad there's no seating/waiting area around. Catching a connection could be quite a challenge unless you have at least 5 hours in between to find your way and get through all the obstacles.

Recently transited on Emirates flights. The problem seems to be the construction workings which are overwhelming the coach transfer from aircraft to terminal. On arrival our coach took around 20 mins to the terminal and departure slightly less to the aircraft Its just not acceptable for a modern international hub and I thought T3 was a modern terminal! Communications are also a problem we sat in a dated poorly finished departure lounge for almost 3 hours 2 of which were after being told there would be a 15 minute delay in boarding and then we discovered the information given to us was untrue.