Dubai Airport

Not Verified | Frankly, it's abysmal in one major respect. There aren't any travelators and it is absolutely huge. Very painful when your plane is delayed in arriving at the airport due to it being late at your first airport. When you arrive at DBX forty minutes before your next one is due to leave when it should have been two hours and then have to hike almost it seems right the way across the airport to your London flight it's when you ask "which idiot designed an airport which is going to be mainly used by transit passengers and don't put in travelators". Fair enough, there were Emirates staff showing which way to go, and it was 'OK' on my return trip but it was still painful. Definitely will think twice about Emirates next time though - this was a test trip that they effectively failed because of DXB.

✅ Trip Verified | Limited shopping, rude security check with no consistency in the rules they set. Eery time I travel here the requirements are different and seem to be set by individual security people depending on their mood. Not enough seating capacity, toilets are not very clean with often long lines. The only good thing is the train system.

✅ Trip Verified | Transferred by bus to the Terminal 1 satellite building. Big queue for the transfer train into Terminal 1. I squeezed onto the third train. My passport was rejected after queuing for 10 minutes to use the 'smart' gates. This seemed to be happening to about half those who tried to use them. I was then directed to the back of a very long queue to have my passport manually checked. After waiting 15 minutes, those in the row behind me were allowed to move to another area reserved for GCC passport holders. I had to wait another 15 minutes. During this time, the barriers were randomly removed again to allow others to jump the queue.

Not Verified | Airport much quieter than when I was here during ramadan but still difficult to find a quiet place to nap. This is more due to passengers and staff using their phones in areas that would otherwise be quiet. The passenger carrying electrical vehicles drive way to fast through crowded areas. I was here for 10 hours and saw many near collisions with people including one kid who wanted in front of one

✅ Trip Verified | I had a lay over of ten hours at Dubai airport. The airline had arranged for my transit visa and hotel stay. There was disorganisation on every process. The immigration official was very rude and refused to communicate with me! Haven’t these people given training as to how friendly they need to be with passengers. My passport was scanned but the machine failed to scan my wife’s passport. There was an official nearby and my wife asked what could be done to get her passport scanned. The lady looked at my wife as if she had asked her the favour of letting her out without a visa. Finally she said “I don’t know”! We realised that there were more whose passports could not be scanned. Now we found another official who directed us to place that resembled a cattle shed and the passports were manually scanned. The instruction signs inside are very poor and some are even misleading. We walked kilometres and after a couple of enquiries reached bus pick up point. I have been through a number of airports but have never come across so arrogant officials any any one of them than this ‘Chosen people’s. one. I will never choose Dubai airport to fly from.

Not Verified | Rude checkin staff seemed frustrated and judgmental and train staff was immature and not friendly, made me uncomfortable. Also there are cab scammers near the entrance that overcharge.

✅ Trip Verified | Interior was outdated, cleanliness was bare minimum. food are very limited, and overpriced. To Emirates self drop baggage, improve it by adding staff. Elderly who are not familiar about the technology cause long queues. Good thing they provide “taxi” inside the airport from gate to gate since its very far!

Not Verified | So poor. No seating anywhere. Far too warm. Lots a walking to gates. Security is very bad. Toilets are not well cleaned. Not many food option all restaurants have queues to get in. Very over priced. If you could find a seat it was very uncomfortable. The first time I've ever been into an airport and had to book into the lounge just to get a seat and be able to charge phone. Would avoid flying from here if you have an option.

✅ Trip Verified | I traveled in the November month and Dubai was still extremely hot; however, the airport was stupidly hot and a lack of air flow. The airport is packed with travelers. I had a hard time traveling through with 2 of my luggages. The queueing time was unexpectedly long. Check in staff was discourteous and did not handle my luggage with care. He literally tossed one of my bags onto the conveyer until I told her there are fragile items inside (which she did not ask me while printing out my air ticket) and please handle with care. She then did not toss my second bag. The security process was also hideous and rudely asked me a few questions when checking the passport. I wanted to buy some food after all the issues at the check in and security area; however, there was a lack of seats and I had to stand up in one of corners and eat. This is quite awful. I don't think I want to fly from Dubai Airport anymore. The overall experience was really unpleasant. I would rather fly with Qatar Airways at Doha.

Not Verified | Arrived 11pm with a connection at 7am next morning. No quiet, dark place to rest or sleep. Passengers shouting and lights very bright. Walked from one charging station to another trying to find one that works to charge phone and medical device. Eventually found one and had to charge phone there while medical device had to be charged where someone had just finished charging a few 100 metres away. Charging was then very slow.