Bangkok Suvarnabhumi Airport

✅ Trip Verified | Very crowded airport. It was very difficult to find the check-in kiosk. I arrived at the airport by the skytrain, that was pretty good. Nonetheless, it was difficult to go to the level 4 with luggage. Staff hardly speak in English. Wifi service was really good.

✅ Trip Verified | A very large airport. Very crowded. Very unorganized. Staffs are good though most of them cannot speak in English. There are many shops and food courts that are obviously very expensive. Airport shuttle bus with Don Muang is available for free from level 2. However, airport link train is available at level 1. Taxis are also available at level 2. Wifi is good.

✅ Trip Verified | I have been using this airport since I started living in Bangkok. It is a huge airport. Immigration staff are good though they are bad at English. Very crowded airport. Everything is costly. It is good that this airport has airport link train and buses. Taxis are also available in meter, taxi fare is always high.

✅ Trip Verified | After several trips through this airport (itself) and a host of other Asian airports (Incheon, HK, changi, Dubai, Beijing, Shanghai among others), I can positively state that this is one of the worst "big" airports. It is a huge mall strip like Orchard or Gangnam, it is not an airport. Sure, other airports have "malls" too but they are frequently interspersed with passenger seating areas, relaxation places, and facilities. This airport has very little of that. Not even sufficient travelators when you are tired. Try going from arrival in A to Gate D7 for your next flight when you have had little sleep. And the facilities like showers etc are sparse and only in expensive lounges, unlike other major airports. If you want those, you need to exit. Most staff are so laid back that no one knows anything. Toilets vary in quality of maintenance and some of them are kept in bad shape. The wi-fi is so-so. The only redeeming thing is the food selection but I am not there for food. There is nothing in this airport that says "we are here to make your passage a little more comfortable." If possible, avoid this airport as a connection point. Fact is that this airport has been like this for ages. (And after this last trip, I am determined never to pass through Suvarnabhumi unless I am traveling to Thailand, then I have no alternative).

✅ Trip Verified | The staff have a lack of knowledge, lack of patience and are very impolite. They could not explain to passengers properly and when being questioned they just yell at passengers. The airport is always overcrowded and the facilities are very poor.

✅ Trip Verified | For the last couple of years travelling transit through the airport is totally going downhill. You arrive at one end of the airport example C gates and once you get through transit security which is nightmarish now and takes a very long time you find that your departure gate is on the other side of the airport and then you have to wait for a bus to take to to your plane. You get no time to sit and have a beer to help you recover from a 12 hour flight from London as you make the mad rush once through security to your endless walk to the other side of this airport. Don't like this airport now as you are not able to relax while going transit to your next flight. Horrendous crowded security checks at transit with very unhappy staff dealing with you. Heathrow and Ho Chi Minh airports are like heaven compared to Bangkok Suvarnabhumi Airport. I am seriously thinking about leaving Thai Airways too as their services are very bad too as compared to a few years ago. Its time for a change to another airline and airport and stay clear of Bangkok Suvarnabhumi Airport.

✅ Trip Verified | I have been using this airport since I started living in Bangkok. It is a huge airport. Immigration staff are good though they are bad at English. Very crowded airport. Everything is costly. It is good that this airport has airport link train and buses. Taxis are also available in meter, taxi fare is always high.

✅ Trip Verified | I needed to take a passport photo and print a document for my visa on my next destination after immigration. I thought it wasn't easy to prepare all this after I had already passed immigration. So I called the information center and asked for help. First, their English was not good enough. They directed me to the wrong place. They just guided me to an information machine after 10 mins talking on the phone. I explained my situation and asked have any way to go out immigration and come back under authority. She just kept saying no and kept cut my word again and again. So I gave up. It is an information center for traveler. Her behavior is totally untrained behavior and not professional at all. Of course, the way she spoke was not kind as we. After good memories of Bangkok, she ruined all feeling in Bangkok.

✅ Trip Verified | Chaotic, slow and dirty. Security takes just a few minutes but passport control can take 1 hour +. Airport seems to be way over capacity. Try to fly to Bangkok's other airport if you can!

✅ Trip Verified | Poorly organized immigration, long waiting at departure. Security control faster, leading to long wait back to escalator. Security staff limited help, unfriendly for Thailand.