Vueling Airlines

BCN-LPA and LPA-BCN a week after. Seats very uncomfortable little leg room. Flight crew rude and not very accommodating. We have never experienced such an unfriendly crew. In general I believe that when someone decides to become a flight attendant there are 3 very important things they need to be. 1) Affable friendly accommodating. 2) Able to speak fluently in at least 2 languages. 3) Be able to orchestrate passengers through an emergency and succeed. Number 1 and 2 were failures for this airline.

This was my first flight on Vueling. Wonderful flight and Service. I traveled from Paris to Rome October 3 2013. The flight was on time comfortable and very reasonable. Will travel with Vueling again.

My wife and I flew from Paris to Barcelona and Barcelona to Rome recently and I too was very concerned having read some of the comments made however each of our flights were great. On time and I think in both cases we arrived early at our destination. Check in was no problem.

My husband is a professional saxophonist and we travel all over the US and abroad for his performances. He always carries his horn on board with him. He counts that as his carrying item and it stows just fine in the overhead compartment. Today we took a Vueling flight from Paris to Barcelona and we're told he couldn't bring it on board as a carry on and that he would have to either check it or purchase a seat for it and keep it on the seat. We had no choice other than buy the horn a ticket at premium rate (255 Euros) which was about twice what the combined cost of both of our tickets. We were furious particularly when we boarded and saw it was a typical Airbus 320 with loads if overhead storage. We will never fly with them again and will certainly check in the future whether other airlines are instilling similar policies.

We had a very good flight with Vueling from Menorca via Barcelona to Vienna. But the return we arrived at Vienna airport nearly 2 hours before take off to be directed to some remote terminal to check in as the online check in was not functioning. We queued for 40 mins only to be told by a terse official our cabin bags were going in the hold despite me protesting I needed medicines in my bag. I asked why we could not take them in the cabin as normal and she said the plane was too full. So we had a tense flight wondering if we would see our personal bags again! Flown millions of miles and never had this happen before. Problem I guess is Vueling had the seats so close together there were more seats than overhead locker spaces but this is cheating the public!

I booked this Barcelona - Dubrovnik flight several months ago from New Zealand. I too had read many terrible reviews and I was really worried about this leg of a once In a lifetime trip for my wife and me. Well I needn't have worried because the day was flawless and their online service leading up to the day was also exemplary. Barcelona Airport and Vueling check-in was smooth the boarding flight and luggage were spot on. Could not fault the airline. I'm tall so I paid a little extra for legroom. Brilliant.

Flight from Amsterdam to Malaga on September 1 2013 and back from Malaga to Amsterdam on September 13 2013. We travelled with 5 persons including my granddaughter the way they treated my granddaughter was superb. We will fly again in November to Malaga and will no doubt we will book again with Vueling.

I was very impressed with Vueling. The flight was Seville to Venice with stop over in Barcelona. All the flights left ahead of time and we arrived 20-25 minutes before Schedule. People were very nice. Seats were cramped but something to be expected in bargain flights. I definitely recommended Vueling.

Cardiff to Malaga out 4 Sep return 11th. Great value spot on time both ways. Aircraft modern and clean. Would chose any day over our budget airlines.

My husband and I booked flights online 3 months ago to travel from Barcelona to Venice. We checked in at the airport 2 hours early and were told to proceed to the gate and wait for our flight. We then lined up and as our tickets were scanned to board the flight we were advised that we were on standby and needed to wait at the side for 5 minutes until everyone had boarded. We had no idea what was going on as we had booked and paid for a full fare flight a long time ago. We were then advised that the flight had been overbooked and we did not have a seat! We were told to go to transit and had to wait 3 hrs for then next flight. We could not believe it! How does an airline book more people on a flight then they are able to accommodate! We were on a holiday and only had very limited time in Venice which had now been reduced by a further 3 hours due to an airline error. We also missed a Gondola Cruise that we had pre-booked online. Once we had finally spoken with the lady at the transit station she then told us that we could get on the next flight however could not sit with each other as the flight was once again full! I'm guessing this means that 2 other people on the next flight would have missed out on their seats also which is not fair on them either! I will not be booking with this company again.