Thai Smile Airways

✅ Trip Verified | Cabin cleanliness is outstanding. Onboard refreshment is ok when compared with the flight duration. I expected nothing more. Crews were working professionally when having to deal with the covid-19 situation. 20kg Luggage allowance is notable when compared with the same range flight fares of competitors. Overall, everything was perfect.

✅ Trip Verified | User-friendly ticket booking website. The fee already included 20 kg luggage allowance. No hidden cost. Check-in was simple and smooth. Great inflight services. Clean and well-maintained interior. Free light meal: Japanese rice with teriyaki grilled Mackerel and a bottle of water. Free drinks choosing from tea, coffee, or orange juice. Seat was comfy. Nothing to complain. Great flying experience overall.

✅ Trip Verified | Flight left early - about 10 minutes. Flight crew were very efficient and observed all the COVID-19 mandates. Food was very good - sausage and egg omelet with a bottle of water. And, I have been flying for over 50 years and today was the first time I have seen organized deplaning - buy about 2 rows at a time. This was so nice that getting off the plane was as organized as getting onboard. Prices are very fair and competitive and I really appreciate not having to pay extra for checked baggage. Other airlines charge 300-400 Thai baht for 20 kilograms. All in all, a very pleasant flight with an early departure and arrival.

✅ Trip Verified | Bangkok to Hat Yai. Perfect service with nice cabin crew. Very nice support from ground staff. Flight on time and early departure. Food packaging is quite clean and food is good quality.

✅ Trip Verified | Khon Kaen to Bangkok. Good service from staff and a nice snack. Cleanliness and nice service onboard. Free luggage loaded. Comfortable seat and room for legs.

✅ Trip Verified | A wonderful flight during the Covid-19 pandemic in Thailand. They surprise customers after the flight landed by gave us a snack and drink before we leave the airplane. For the cabin staff, they are very happy to give us the best services.

✅ Trip Verified | Efficient check in with social distancing. Smooth boarding procedures. On time arrival. Poor baggage handling at Phuket Airport by Airport Authority of Thailand. The carousel stopped as soon as the last baggage showed up on the belt. Didn't bother to let them roll to allow passengers to pick them up. Many people had to scramble to walk to luggage to pick up off the belt.

✅ Trip Verified | Phuket to Bangkok. Comfortable seat with pitch and width, free to choose your seat, supportive and friendly cabin crew, fly on time, have a lot of slot to choose flight,

✅ Trip Verified | It was a domestic short flight for about only 1 hour. Due to Covid-19, no food was served on flight, but there are snacks and water bottles which passengers can pick up before leaving the plane. When entering the plane, all passengers are provided with face masks etc. in sealed packages. All flight attendants were helpful and polite. The seats are more comfortable with wider space than other domestic flight within Thailand.

✅ Trip Verified | Udon Thani to Bangkok. Excellent service at a very fair price I always chose Thai Smile for my domestic flights and highly recommend. Baggage allowance included, not like some other airlines.