Thai Smile Airways

✅ Trip Verified |  The table in front of the seat was dirty, flipped down, and there was a mess of snacks from the previous passenger. Indicates no cleaning Makes it uncomfortable to use the table in front of the seat, feel disgusted The vomit bag was crumpled like it had been passed by several hands. The flight was delayed too much, it was delayed more than 20 minutes, and I felt dissatisfied that the airline was not punctual.

✅ Trip Verified | Full service, but they only serve a small bun and water. Bangkok Airways from Phuket to BKK serve full meals with option beverages. For service they good take care.

✅ Trip Verified | Ground service is okay. Cabin environment is okay, Crew attitude willing. Beverage and food normal. The bad thing is delay of flight. And the worst thing is about baggage service. My luggage were damaged three times in a row.

✅ Trip Verified | I booked the Smile Plus fare, which provided extra legroom and the middle seat of 3 blocked. As it turned out, I was the only passenger in this zone so had all 12 seats to myself! Priority check-in. Boarding by bus at this airport, so no Priority Boarding. All staff were great; counter staff and flight attendants. Before take-off, the Cabin Manager introduced herself, and offered me a choice of 2 main courses to be served after take-off, and took my drink order as well. The meal (a prawn pad Thai) arrived packed in a leakproof cardboard box. It was delicious! Also on the tray was a small salad, and a piece of cake for dessert. Drink was served providing me with the whole can of soft drink I ordered. It doesn’t get any better than this, anywhere in the world, for a flight of just 0:58 minutes! Worth every cent!!

✅ Trip Verified | The cabin crew were very courteous and knowledgeable about the safety features and when they finished praised passengers for taking note of the explanation. The staff who made the presentation spoke impeccable English! They handed out a nice snack, which on previous flights during Covid we didn’t receive.

✅ Trip Verified | Pleasantly surprised to be given a bottle of water and a Danish pastry just after take off. Especially considering it was a very short flight. Just over an hour. After enjoying the snack the stewardess quickly came back with fresh hot tea and coffee. Great service all around.

Not Verified | Terrible by the book handling of clients. Absolutely refuse to bother with understanding the situation (passport at the immigration, the immigration won’t give a confirmation letter). Never flying with these guys again if I can help it.

✅ Trip Verified | Very friendly and professional staff, quick and easy service. Even snack water and coffee on a short haul flight. Flight was smooth and almost on time.

✅ Trip Verified | Cabin crew is very nice, Comfortable seat, domestic flight take about 1-2 hrs. they provided snack during flight Seat section no additional charge. and free 20kg load.

✅ Trip Verified | I am quite impressed with the quality of aircraft as well as the quality of service of the staff in the aircraft. The service was superb and the air hostess were amazing and friendly. I will fly again with Thai Smile.....with a big smile.