Swiss Intl Air Lines

Flight LX from Zurich to Singapore and back. Both flights were among the best long distance flights I have had in a long period of time and I take around 10 flights over 8 hours every year. Flight was in an Airbus 340 which is one of my favourite aircraft's anyway. New very comfortable seats in business class and one seat less than comparable airlines per row. Very good to sleep. food and service really great as you would expect from a Swiss airline. Flying times also very good departure late in the evening. Would try to fly them again next time.

GVA-JFK September 3 2013 LX 022. Brand new Airbus A330 very nice and spacious business class cabin. New business class configuration. Seats 9A-9C (in the middle of windows here so little view). I really enjoyed the near-first class service standards of SWISS. The cabin attendants service and food were excellent. The "new" SWISS business class seats are very firm (too firm) and although they do recline to a "flat bed" they are not 100% parallel to the floor they DO slant slightly forward. The seats are very very narrow and if you want to lie down and sleep on your side there is little room to do so. This was a daytime flight so it was perfectly OK.

LHR - Geneva and return. Flights on time aircraft (A319) has seen better days but for a 75 minute flight was good enough. Staff uniform like something out of 1970's USSR. A nice touch though was the Movenpick ice cream on the return leg excellent. Would recommend for on time efficient service.

Zurich-Singapore flight was extremely poor. Recently had done the same leg (opposite direction) and so was not expecting very much as far as comfort food and service went but no IFE until 8 hours into the flight no aircon for about an hour into the flight and horrible seat positioning (3 seats placed directly behind 4 seats so had to lean into neighbour's lap to watch IFE when eventually came on) made for a very disappointing and uncomfortable flight.

Budapest to Zurich and from Zurich to London. I have been flying for 15 years and my flights with SWSS have been the most enjoyable! The comfort of the aircraft and the friendliness of the staff was astounding and the inflight entertainment - even though it was a very short flight - was of the highest quality!

BRU-ZRH-LUG-ZRH-BRU. All 4 legs in Avro and Saab planes from different Swiss codeshare airlines - C class - I am delighted to fly Swiss. Good check in - vile lounge in BRU though using SN Star alliance which has become a joke and always packed. Once on board it is good even for small equipment and short flights they are probably the best. Have never tried them in Y class must admit. Zurich airport in a breeze. Will recommend and fly them again. In fact flying 1st class intercontinental in a couple of weeks.

Prague-Palma De Mallorca via Zurich. Another excellent experience onboard Swiss. Flights perfectly on time luggage arrived immediately. Service very personalized and always with smiles. Nice snacks although limited complete drinks menu including Champagne (Heidsieck Monopole on the PRG-ZUR leg). Value is unbelievable price was nearly the same as return Economy flight on a charter. Will always use Swiss in the future and can highly recommend.

JFK-IST via Zurich. The inflight entertainment was great. There was a wide variety of movies TV shows music etc. The food was great but I just wish there was more of it. Cabin crew very friendly and helpful but didn't have the best English skills. Seats were a little tight but it was okay. All in all it was a good flying experience with SWISS.

MXP-ZRH-JFK and return. Excellent service with rather good meals. All flights were punctual and the A330 from Zuerich to New York had very comfortable seats. Flight attendants were simply amazing very attentive and skilled in different languages. I would not hesitate to fly with them again. The only negative point is the IFE system with very few choices.

Barcelona to Zurich on August 9 2013. Check in was not easy and not quick. Agent was very busy chatting with other agents. Agent forgot to assign a seat for me during check in procedure. I entered into a plane without a seat. Later they figured out and wrote a seat number on my boarding pass at last minute. Flight supposed to depart at 6.30am but took off at 6.45am. For breakfast they served: Coca Cola and a puffy muffin. No croissants no yoghurt no oatmeal no omelette and no appropriate breakfast meal.