Spirit Airlines

✅ Verified Review | Dallas/Ft Worth to Atlanta. I checked my bag, went thru security & headed to my gate. When I arrived at the gate I found a rather long line of very angry passengers. That was Saturday at 2pm and the flight was due to depart at 3:55. I started to call my husband & saw the flight cancellation email Spirit has sent just 5 minutes before. That means they notified me of the cancellation just 2 hours before departure. When I was finally able to speak with an airline representative they said they could possibly fly me out the next Tuesday which meant I was stuck there for 3 days or possibly even more. They offered no hotel accommodations which meant all expenses were on me! Only refunds or travel credits for future travel. They claimed the cancellation was due to weather but there was not even a cloud in the sky between Atlanta and Dallas. I asked for a refund &and purchased a $327 one way ticket on American Airlines leaving just 10 minutes after my original flight (see flight photo). I waited almost an hour just to retrieve my checked bag and was forced back thru security a second time. I nearly missed My American flight due to their failure to communicate the cancellation to the proper Spirit employees that needed to return the bags to the baggage area. In the end, the savings that I was supposed to have flying Spirit actually cost me more than booking with another airlines for the entire round trip flight.

✅ Verified Review | Las Vegas to Minneapolis. Checked in and got my tickets in the morning. Receive 3 different emails about flight being delayed. First time was about 10 minutes, we're thinking on not bad. Second time was about an hour and third was by 2 hours. We arrived at the airport and waited 4 hours for the flight. Kept getting delayed and finally we got an update we will board at 8pm. And then,it got cancelled around 7:50pm. Got rebooked on the next flight out at 8am for a 9 hour flight from Vegas to Minneapolis. They wouldn't even find a place for us to sleep or try to accommodate us for the inconvenience. On top of that, one of the employees commented that "this is Vegas, this will happen". Decided to cancel and fly back home with another airline. What I don't understand is, it got cancelled due to weather but other airlines were still flying. Never flying Spirit again, I'd rather pay extra to get home on time that to waste a whole day getting delayed and cancelled.

✅ Verified Review | Flight was cancelled due to weather from Newark to Houston way before Hurricane Irma made landfall. The route does not even get close to the FL keys. Now it going to get worse and our cancelled flight will get cancelled again because it will get worse. im sure of it. Spirit is the only flight cancelled from Newark to Houston due to weather. I will never fly Spirit again.

✅ Verified Review | They cancelled my flight from Orlando to Baltimore and did not make an attempt to accommodate me on a later flight on the same day even though I gave the customer service rep different options. I ended up buying a new ticket with my own money. They offered a e-voucher for future travel and not even a full refund. Who wants to travel with them again after that experience? The customer service is very robotic and they do not try to understand or care to make arrangements on alternate flights. Haven't come across such horrible customer service in all these years of flying with different airlines. Spirit Airlines is the best example of how not to run an airline.

✅ Verified Review | Flew Spirit Airlines from Los Angeles to Las Vegas. I'm 47 years old. I fly about 4 times a year for the past 15 years. I've never experienced the type of delay I've had on this airline. The continuous flight delay is only one of the issues. There are other planes leaving and landing to the same destination from the same place. I don't know why we are the only plane not leaving. Unbelievable. 4.5 hours later and sitting on the plane for 2.5 hours they have just told us again we are about 30 minutes from receiving an update. Not leaving! Just to receive an update. I will never fly this airline again. I do. It recommend this to anyone. The $50 you're saving is not worth it!

✅ Verified Review | First time and last time flying Spirit. This is the worst airline I have ever flown. The tickets may look cheap right off the bat, but I promise you in the end they will be the same, if not more, than other airlines. They charge you for absolutely everything. Everyone I've known who has flown airlines has experienced hours of delays, including myself. I was supposed to leave for Las Vegas at 3:42 and instead got grounded for over 2 hours. Asked the cabin employees if we can at least purchase drinks and they told us no. Only way to get food or beverage was to de-board the airplane, which we were told the plane could leave at any moment and they would not wait for us. The seats themselves were small and cramped which was okay based on the cheap tickets, however like before-mentioned you pay for carry on bags, checked bags, food, all beverages, any changes, cancelled flights (even cancelled by the airline), and schedule changes. They give little updates on why you are delayed and how long you will be delayed. Take my advice and pay a little extra money for United or Alaska for way better service, more space, better employees and accurate updates.

✅ Verified Review | Flew Spirit from Seattle to Los Angeles. Worst airline experience ever. Booked my flight online and thought price was good, but later find out that there are added fees for a seat, fee for 1 carry on, had to pay more than advertised to make a schedule change then flight was late as crew the was stuck in traffic! ".

✅ Verified Review | La Guardia to Chicago. Ok flight experience. Everything, and I mean everything, is a la carte, so it's really not that "low cost". Our huge complaint in that we paid in advance to check three bags, but only needed to check two. They refused to credit us for one bag either way even though we did not actually check three bags. To make it worse, we were told by check-in agents to "call customer service" and they would adjust it. But when we called the next day, they would not credit us because we "had already flown". If we had known they would refuse to credit, we would have called the night before each flight to confirm baggage. But why should we have to do that when both check in clerks could see that we only had two bags? We will never fly Spirit again. What a racket.

✅ Verified Review | Boston to Minneapolis. Well at least we flew. Tried Spirit airlines for the first and likely last time. I fly over 125k a year for work and pleasure, usually try to book with my preferred however cost and direct flights over point. Booked via my credit card travel using points thinking it was a lower cost, addons for baggage I found out later made it not the case. After boarding we were told we'd have less than an hour delay for maintainence to a backup AC. 20 min later we were deplaned. No updates on status the first couple hours. Then people were harrassing the attendents for vague updates after. Happy we actually flew a little over 4 hours later. Used to delays, etc., however flying the bigger airlines they can usually get you out or find a plane quicker unless its a very small limited flight airport. Understand its a small airline trying to compete, but offers no value in cost, comfort, amenities or efficiency. My overall cost for what I got was higher for less than what I could have/should have for Sun Country or Delta.

✅ Verified Review | Flew Fort Lauderdale to New York. Worst flight ever, after a great vacation, returning home on Spirit Airlines. Depart my vacation on a separate airline, great seats, baggage, customer service, even TV, snacks and refreshments. Spirit Airlines baggage charge 3 times the amount of previous airline ($241.00) for 4 pieces of luggage, girl at counter was rude, not very helpful. Company policy was the only response when asked about fees. Plane packed like sardines, seats small, uncomfortable and does not adjust (5' 9", 180 pounds). Everything is a charge, including water. Avoid this airline if possible, spend your money wisely, you get what you pay for. Cheap tricks, same prices, only good thing was that we made it home safe.