"what you see is what you get"
Megan Jones (United States)
✅ Verified Review | Dallas Fort Worth to Cancun . I was quite skeptical about flying Spirit airlines after reading many negative reviews. Let me say, this was one of my most pleasant flights. I did not seek out to fly Spirit airlines as I booked a vacation to Mexico through an online booking site. The flight crew on Spirit are hilarious. What you see is what you get. The flight attendant made an announcement to remind the guests that you're flying Spirit not delta. If you could afford delta you'd be popping bottles in first class. Too funny. Their drink prices are great, service was good and as a traveler who likes to go very nice places, I knew after I googled Spirit, that this would be a no frills flight. Don't expect peanuts or water for free. You get from point A to point B just like any other airlines however the comical value added by the staff offsets the small metal tray & a little less leg room. I may not necessarily "seek out" a flight on Spirit Airlines but it definitely was not as horrible as others have commented. My only suggestion would be to offer inflight wi-fi for purchase. Again, it's a what you see is what you get.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Dallas Fort Worth to Cancun |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"flight attendants were nice"
R Johnson (United States)
✅ Verified Review | I was kind of nervous booking with Spirit due to so many negative reviews. My flight from Atlanta to Los Angeles was awesome. It was not delayed. We took off on time and arrived a tad earlier. The flight attendants were nice. I had enough room, I'm 5'9. The little snack deals were decent. Hope to have another great flight back in 3 days.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Atlanta to Los Angeles |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"I regret giving this company my money"
Leslie Digiacco (United States)
✅ Verified Review | Flew Spirit Airlines from Fort Lauderdale to Newark. This was the worst experience I've had. First of all, we had to deplane for 'they said 2 hours' but when we all got off, after 15 minutes they said we could board again. They rushed us all to board to then again sit on a plane for almost 40 minutes or more in the scorching heat. If they didn't have any power on the plane what was the rush to make us all board again everyone was sweating and uncomfortable. The staff while boarding were rude and were yelling at the passengers that it wasn't her problem. Honestly this flight might be a money saver but if you value your time and overal experience do not chose this airline. I regret giving this company my money.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Fort Lauderdale to Newark |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"this airline is a joke"
David Paulitsch (United States)
✅ Verified Review | Flew Las Vegas to Cleveland. I had never heard anything good about Spirit Airlines but I wanted to give them a chance since there are limited choices to fly direct from Cleveland to Las Vegas. Since I am above average height, I paid for the option to select my seat (7C) which was near the front of the plane and on the aisle. I printed my boarding pass and waited at the gate. They began boarding the plane and when the agent scanned my boarding pass it was rejected. They re-assigned my seat (31B) to the last row, center without my knowledge. I questioned the agent and she literally screamed at me "You printed your boarding pass before." Whatever that means since my boarding pass was printed when I checked in. I chose not to escalate the situation but I want other travelers to know that this airline is a joke. I would choose Frontier all day over Spirit and I wish United Airlines would continue non-stop service.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Las Vegas to Cleveland |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"willing to give Spirit another try"
R Venugopal (United States)
✅ Verified Review | Dallas Ft Worth to Boston. Printed boarding pass and reached DFW two hours before flight to find the 7am flight is cancelled due to crew no show (some strike). Good news is they put us on the AA flight two hours later. AA charged luggage fees again. Spirit re-imbursed all the luggage fees. Except for the hassle of change of flights and following up on re-imbursement (holding time of 30 minutes on the phone), it all worked fine. Though never got to fly Spirit, the baggage fees were returned and so I am ok with it and willing to give Spirit another try for the next destination. They also gave $50 voucher per passenger for the next trip.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Dallas Ft Worth to Boston |
Date Flown | August 2017 |
Value For Money | 12345 |
Recommended | yes |
"a very pleasant surprise"
9 reviews Mark Jensen (United States)
✅ Verified Review | This was my first time flying Spirit Airlines. Keeping in mind that it is a low cost carrier and that I am reviewing it in this context, it was a very pleasant surprise. It's very similar to easyJet although probably not quite up to their level yet. The boarding process was very fast, the aircraft was a brand new A320 (it had Sharklets as opposed to fences). The interior is one big cabin with no dividers as it's all one class. The seats while spartan, are quite comfortable. The is no reclining feature but the angle is good enough for a comfortable ride for even a longer flight. The table is tucked away in your armrest which means that you cannot lie down even if you have all three seats to yourself, conversely, it also means that the person sitting next to you cannot infringe upon your space. Foods and drinks are for sale and almost everything other than the flight is an additional charge. Both the cabin crew and the cockpit crew were professional and friendly. Just before landing the cabin crew randomly selected a passenger to receive bonus points for future travel - not sure if they do this on all flights but it does add a nice touch to the whole trip. I was lucky in that I had the exit row to myself and that the aircraft had 64 empty seats. I suppose that most people book Spirit because it is cheap and they probably get upset if they have to sit on a full aircraft and have to pay for everything from seats to drinks. If you take it for what it is a method to get you from A to B fast and cheap Spirit Airlines is an excellent choice.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Houston to Newark |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"No, Spirit, never again"
P Saunders (United States)
✅ Verified Review | I have never felt the need to write a bad review, but this is a situation I think people should know at they are getting. Spirit Airlines presents itself like a good deal, but it comes with fees for everything and is completely unreliable. They cancelled my flight from Dallas to Boston within 12 hours of boarding time and offered no further flights home for 2 days. At that point when I had to book with another company all the flights were x3 more expensive. Basically, Spirit said that's not their problem and better luck next time, and to add insult to injury "here's $50 towards your next flight with us". What? No, Spirit, never again.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Dallas to Boston |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"professional crew, clean aircraft"
B Rennie (United States)
✅ Verified Review | I had many doubts about Spirit in the past. What I heard versus what I received were two completely different things. My experience was completely positive. Professional crew, clean aircraft and on-time boarding and early arrival at BWI. Although I didn't fly regular class, I flew on the Big Front Seat because I'm very tall (it's an awesome upgrade, by the way), I would definitely fly them again. The only thing I'd advise against is bringing your boarding pass on your phone. It is difficult to scan at TSA and at the gate. You can probably just ask the ticket desk to print one if you showed them you tried with the phone. That way you don't get stuck with the printing fee.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Premium Economy |
Route | Chicago to Baltimore |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"all of it was beyond great"
Tracey Montgomery (United States)
✅ Verified Review | Minneapolis to Fort Lauderdale return via Chicago and all of it was beyond great. I enjoyed the flight attendant on the last flight she was so entertaining and I just wanted to share that. I don't fly often but I sure hope if and when I do again I get someone equally as fun as her it just makes the whole process so much more enjoyable and my daughter is still laughing about how she told us to be careful when getting the luggage out of the overhead compartment because "shift happens". Thanks again we are looking forward to our next adventure and we will be using spirit I just know
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Minneapolis to Fort Lauderdale return via Chicago |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"would recommend this airline"
B Manjarin (United States)
✅ Verified Review | Baltimore Washington to Orlando return.I loved Spirit Airlines. Everything went well, flight was ontime, Customer Service agent and crew are nice and friendly. They do not even check how big is your bag due to both my sons had a very large backpack. I understood the seat is not comfortable but you pay is a less expensive fares unless if you want comfortable so just pay more fares then. I would recommend this airline.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Baltimore to Orlando |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |