✅ Trip Verified
| Indianapolis to Las Vegas. Horror show: worst flight in 60 years of flying. Plane from Las Vegas arrived in time around 7pm for our return in it to Las Vegas, supposedly continuing to my destination that night arriving at 1am the next day. But there was a problem with some landing gear. We waited for repairs until 1 am, when we were told that the plane would not be fixed, and hotels for overnighting were being searched for. At 4:30 am we were told that they had been found, but out in suburbs, and we would have to find and pay for our own transportation to get there. A special flight was being added the next day for us at 1pm. A high stack of thin foam mattress pads was wheeled out for us to sleep on the floor. I chose that option with a bunch of other intrepid souls, not liking the transportation options and the few hours for sleep allowed in the distant hotel offering.... I wondered at the time that a company would happen to have a supply of mattresses on hand like that. The next day, I got on that 1pm flight to Las Vegas, then caught a quick standby flight to Portland--but my luggage did not make it. Spirit's baggage handling was not available by phone, and I had reservations to continue by vacation hundreds of miles away the next day by car. By wandering around in the airport, the next morning, I spotted my small red suitcase behind a glass fronted storage cabinet... by asking a Security Guard, I got some advice about getting help from an Arrivals desk near the vacant Spirit desk, who had a key to it! On my return home, on an overnight flight sitting upright in a chair, which I have never tried to sleep in before, I did not get any sleep. The cost-cutting non-reclining seats were an inspiration from hell, and the desk-bound decision maker's purchase of bungee straps to hold safety cards and not a pouch to store waterbottles in so they did not roll dangerously about on the floor should be used to replace chairs for these idiots to sit on!