✅ Trip Verified
| On April 18, 2019 I checked into my flight with Spirit Airlines (Atlanta, GA to Tampa, FL) and added a digital copy of my ticket to my phone and went to bed. I had to get up very early for the flight the next day (April 19, 2019) that left around 0600 hrs. I woke up around 0330 hrs. and arrived at the airport approximately 0415 hrs., cleared security and was about to board the tram to head to my gate when I read the flight gate schedule board and saw that my flight was cancelled by Spirit. I was shocked! Every other flight scheduled that day by all airliners, including additional Spirit Airlines flights, were on-time. I immediately called Spirit customer service. I was asked by the Spirit customer service representative if I'd like to fly out tomorrow for an additional $350. I said no, I'd like to fly out today. He replied that it was no issue and that he'd check with Delta Airlines, their "sister" company for flights heading to Tampa today (April 19, 2019). Mind you there were two occupants flying, myself and my girlfriend. He offered me two tickets for an additional $900+! I said, no way! The staff member told me the reason why the prices were so high is because I was booking last minute. I advised that the reason why I was booking last minute is because you (Spirit) cancelled my flight! I declined the outrageous offer. They should've been able to compensate me. Instead I was not given a refund. I was not given a flight voucher. Or any reasonable accommodation for the cancelled flight or a way to get to my destination. I was out the money I spent on the tickets on the flight they cancelled. Because of Spirit Airlines I was forced to rent a vehicle and drive 7 hours to Tampa in torrential rainfall, tornadic winds, isolated tornadoes, hail, and flash flooding. Worst airline ever! I do not recommend Spirit Airlines. They place profit over their consumers. It turns out that American flights are horribly “unprotected” for delays and cancellations. Airlines in the US are not required to compensate consumers for delayed flights and cancellations.