SpiceJet

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 631 reviews
4/10
3 star Skytrax Rating
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1/10

"unprofessional staff"

(Romania)

Trip Verified | Delhi to Jammu. Will never fly this airline again. Very unprofessional staff. We were travelling with two kids coming from an international flight. They charged us for every gram in plus. Had to pay for the extra weight more than the actual ticket. Thieves!!
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteDelhi to Jammu
Date FlownOctober 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
1/10

"never recommend Spicejet"

(India)

Trip Verified | Ahmedabad to Delhi . I am travel agent from Gandhinagar, Gujarat. I have recently travelled with my family first time with your company. It was worst of worst experience to fly with SpiceJet. On the airport Sign board only Spicejet flights were late, and due to the delayed flight we missed our Sightseeing and reached hotel very late! I dont understand why only Spicejet flight has many problems. I will never recommend Spicejet to all clients.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteAhmedabad to Delhi
Date FlownNovember 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
1/10

"flight timing was changed"

(India)

Trip Verified | Varanasi to Jaipur. The flight timing was changed without any information. I am an old lady and was waiting at the airport for more than 4 hours, without any assistance from the airline members. On asking why has the airline not informed, they gave me an excuse that sms to all members have been sent and it is not their responsibility, if I have not got the sms. No courtesy at all.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteVaranasi to Jaipur
Date FlownNovember 2018
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
10/10

"very helpful and friendly"

(India)

Trip Verified | Chennai to Vijayawada. The excellent service you could never ask for, value for money! Specially, two cabin crew members are very helpful and friendly. I wish them all the best. Keeping doing this good service with smile.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteChennai to Vijayawada
Date FlownNovember 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
2/10

"No clear updates"

(India)

Trip Verified | Took the flight for a one hour journey from Coimbatore to Chennai. It got delayed by close to 3 hours. No clear updates at the counters and no refreshments offered and the after all this when we boarded the aircraft, house keeping was bad. Will never take SpiceJet again
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteCoimbatore to Chennai
Date FlownNovember 2018
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"horrible experience"

(India)

Trip Verified | Mumbai to Ahmedabad. Will never travel again. 3 hours flight was delayed very unprofessional work, horrible experience not worth the money I don’t recommend.
AircraftSG-637
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteMumbai to Ahmedabad
Date FlownNovember 2018
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"I won't recommend"

(India)

Not Verified | Delhi to Madurai via Chennai. Very rare I'm using Spice jet. Last week I've booked Spice max. When I entered for Priority Check-in, the staff in that counter didn't allow me without ask me anything. Later I had check-in in normal counter, explained about this, they didn't even apologize. There is no Priority check-in. Food is average. Flight was around 1hr of delay. Finally no priority bag out. So guys, please don't book Spice max, They are just grabbing money from you. Its completely useless. I had very worst experience with Spice jet. I'm Gold member of Jet airways. Unfortunately I didn't get seat that day. I'll never come again Spice jet. I won't recommend to anyone.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDelhi to Madurai via Chennai
Date FlownNovember 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
2/10

"will never travel again"

(India)

Trip Verified | Mumbai to Dubai. Worst flight. I will never travel again. Charging for every thing giving such a costly ticket but without meal. Please be a domestic airline, don't go for international.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteMumbai to Dubai
Date FlownNovember 2018
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"never recommend Spicejet"

(India)

Trip Verified | Hubli to Hyderabad. Worst of the worst. They can’t operate as per schedule. My international flights and all the programs are rescheduled because of this airline. I will never recommend Spicejet airlines in my life!
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteHubli to Hyderabad
Date FlownNovember 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
9/10

"experienced it overall as good"

(Netherlands)

Trip Verified | Colombo to Goa via Chennai. All flights were on time and the airplanes were very new. I had only hand luggage. They really check the weight, so make sure you only bring 7 kilos or take something out before they weigh it. They only provide you one cup of free water (maybe you can ask for more), but it was no problem to bring my own little bottle of water. When your luggage get checked at the airport, they don't throw the bottle away. For food you have to pay and it seemed like they have only factory fabricated kind of food. But this was also no problem, as my flights were very short. The flight attendants were young girls and they were friendly. I experienced it overall as good.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteColombo to Goa via Chennai
Date FlownNovember 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes