SpiceJet

✅ Trip Verified | Jaipur to Goa via Ahmedabad . Save your money and don’t fly with them. 4.5 hours turned into 8.5 hrs. More time was spent waiting than actually in air flying. No communication was given as we were herded like sheep from one security point to the next. Initially the flight was late 1.5 hours. We flew to Ahmedabad which was 55 minutes. The same plane flight was to continue on to Goa. However it didn’t. Everyone continuing on to Goa was asked to stay seated and present their ticket. Ten minutes later another passenger informed us we had to change planes. We exited to a bus which took us out of the airport then back in- through security once again then made to wait an additional 2.5 hours. Originally to be in Goa at 4:10pm actual arrival 8:30pm. Not to mention their staff is terrible, no smiles, compassion, communication. I was shocked at how little we were told about what was going on. I thought Spicejet was a reputable company but they are so inefficient it’s ridiculous. They did off meal vouchers for the inconvenience. I would have preferred a customer service agent that didn’t stare blankly and say he accepted the situation but would do nothing to resolve it.

✅ Trip Verified | Delhi to Pune. I travelled SpiceJet for the first time & this was the worst experience as compared to other airlines. They are charging for checkin bag, you can carry only hand bag - if your carrying checkin bag you have to pay for that as per the weight. In SpiceJet the seat arrangements are very compact as compared to other airlines, you can't stretch your legs properly. There will be no complementary food, you have to pay for food. The crew & airport staff don't know how to treat the customers, they are very rude.

✅ Trip Verified | Pune to Dubai. I would mention here that their Web Site is the worst web site of all I have so far dealt with. Its not reliable at all. As we have limited options in that price range one has to deal with this issue all the time.

✅ Trip Verified | Delhi to Guwhati. Sat on my seat and saw a used spoon and a knife left there in the magazing holder. I asked the staff to take it away to which she replied leave it there, I'll take it later. Actually, you should have taken it away even before you started boarding. Spicejet is a very cheap and fast way to travel but I guess that does not mean you can drop your standards that low, leaving dirty cutlery from the last passengers for the new ones. I am still paying big bucks.

✅ Trip Verified | Dubai to Cochin. Worst airline in the world. They charge all the cabin luggage. My cabin bag was 7kg when checking at home. SpiceJet says it is 7.4 kg, ask me to pay extra charge for 1 kg. Also they charge me extra for Duty free items purchased from airport. Safety belt hook was not working in my seat. Toilet are dirty and flush not working properly. Passage is too narrow, congested. Flight delay 40 minutes for take off without any reason. Delay of luggage on arrival. It feels like hell.

✅ Trip Verified | New Delhi to Varanasi. Spicejet has turned out to be my worst flight experience till now. This is the only airline that thinks telling passengers about the flight delay is not necessary as they delay their flights daily. I was travelling to varanasi on 30/10/18 10.10 am flight and a had a same day return via IndiGo 6.30 pm flight. After reaching airport I got to know the flight is delayed by 3 hrs, I had received no message or email so I decided to postpone my trip to next day after paying 4k as penalty for rescheduling IndiGo to next day and guess what next - same story next day. Moral of the story is Spicejet sucks. Rating negative. Never recommend.

✅ Trip Verified | Guwahati to Chennai. SpiceJet can hardly be relied upon for punctuality. The thing to be noticed is that it is in major routes and also that the delays are huge whenever they happen. So if one has a connecting flight, train or bus, one has to keep fingers crossed. Risky. The airline needs to improve on time performance.

✅ Trip Verified | Chennai to Madurai. Extremely unhappy- I was told at 7:20 am that the doors had closed for a 7:50 am flight, for a 7:25am boarding time! Have no luggage at all, the counter sent me to ticketing and they just said that I have to buy a new ticket. Took the next flight after paying 5K for 9:50am and the gates to board haven’t opened at 9:45am. I have been warned by others that this is the worst of them all! Shame on you

✅ Trip Verified | Dubai to Mumbai. The very worst airline. They are calculating even the laptop weight also even though the flight is almost empty. I will consider not to use this airline in entire journey.

✅ Trip Verified | I booked a return ticket Mumbai to Delhi and now on my return journey they are using me to pay Rs. 400 more because on my return ticket they have printed "hand baggage fare only". This is a sly underhand way of extracting money from their customers. How is it possible this was not printed on my ticket from BOM-DEL? They are blaming IRCTC for this and saying don't book through IRCTC. Why are they selling tickets through 3rd parties? I am never going to travel with SpiceJet again.