"really bad service"
2 reviews L Sharma (India)
✅ Trip Verified | Delhi to Bangkok. Good price but really bad service. They did not carry enough water bottles for all the passengers. In fact, they did not even have much food or other beverage options for customers on the later rows of the plane. They had one bottle of water for 10 rows at the back. Had to call the attendant multiple times to get anything at all. Seats were ok, not too bad. The flight was also hot since the AC wasn't too effective. Only use as last resort if you don't have other flight options available. Much better to pay more for other airlines.
Aircraft | Boeing 737 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Delhi to Bangkok |
Date Flown | December 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"worst airline company"
R Sharman (India)
✅ Trip Verified | Guwahati to Pakyong. Spicejet is the worst airline company. They cancel flights when they could not sell there full tickets and blame the cancellation to bad weather condition. They do not have the decency to inform the passengers beforehand so that they can arrange for an alternative. You will know about the cancellation at airport. Thereafter you will have to run to Spicejet office and request them to refund your money.
Aircraft | Small |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Guwahati to Pakyong |
Date Flown | December 2018 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"always a delay"
Rohit Suri (India)
Not Verified | Jaipur to Varanasi. Consistent airline - always a delay! I have an experience of delay in all trips while travelling with Spicejet. It takes something to be so consistent in wasting the passengers time. The ground staff is arrogant while addressing the issue. They are obviously obliging you by providing you the airlines although the flight attendants are courteous. Need to learn to be punctual and timely intimating the passengers about the delay.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Jaipur to Varanasi |
Date Flown | December 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"ticket without check in baggage"
Subhrajit Chakravorty (India)
✅ Trip Verified | Kolkata to Silchar. Spicejet should start begging on the road holding a bowl, instead of flying aeroplanes. I was issued a ticket without check in baggage. I was carrying a laptop bag and another small bag. Seeing this 2 bags spicejet charged me Rs 400/- extra.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Kolkata to Silchar |
Date Flown | December 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"improve before its too late"
M Kaliya (India)
✅ Trip Verified | Coimbatore to Delhi. Improve before its too late. I don’t usually do this but the reason for writing this review is manifold. Firstly, the delay in flight time owing to poor weather conditions, its hard to comprehend how other airlines can operate on time in similar conditions. I just hope the delay was not caused to the airline staff. Secondly, if flight is delayed then the same can be conveyed well in advance to avoid any inconvenience to a lady travelling with a toddler. Thirdly, this really tested my patience, the rude and indifferent behaviour of the lady at the counter at Coimbatore airport. She was not not considerate enough to check in the hand baggage meant for the baby and insisted that the same should be caaried in cabin. I wonder if its the AUW that counts and other airlines can consider, why same thing could not be replicated by the Spice jet. Overall, it was a nightmare and a horrible experience. I wish I didn't have to travel this airline again. For you own sake, improve before its too late.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Coimbatore to Delhi |
Date Flown | December 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Please improve your service"
1 reviews Prashant Ramakrishnan (India)
✅ Trip Verified | Kolkata to Chennai. Flight delayed by 1.5 hrs and notification of delay provided 1.5 before check in. This is third time Spicejet is cancelling it's flight due to operational reasons in last 2 months of my travel. Please improve your service.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Kolkata to Chennai |
Date Flown | December 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"a very rude behaviour"
Biju Bharali (India)
✅ Trip Verified | Delhi to Guwahati. They destroyed a super wonderful journey of mine. They charged a huge amount of money for a little extra luggage and in spite of repeatedly informing them about fragile luggage they destroyed my belongings. No other flights had any problem with the on the cabin luggage including international airlines. Spicejet had a very rude behaviour. Never ever board this flight. Worst experience ever.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Delhi to Guwahati |
Date Flown | December 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"not at all customer friendly"
P Hanarao (India)
✅ Trip Verified | Mumbai to Visakhapatnam via Hyderabad. Spicejet not at all customer friendly, charging 400 INR/ kg for extra baggage is too much. I paid 4000 rs for extra 10 kg which is equal to my flight ticket cost. And the interesting part was when I go by other airlines with same luggage travelled smoothly, but with Spicejet scenorio is different, think twice before going.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Mumbai to Visakhapatnam via Hyderabad |
Date Flown | December 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"overall service is very poor"
T Pamava (India)
✅ Trip Verified | Mumbai to Hubli. Spicejet counter staff is very irresponsible. Laptop bag is allowed extra in all airlines. But Spicejet airline counts laptop weight in baggage. Also overall service is very poor.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Mumbai to Hubli |
Date Flown | December 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"won't recommend SpiceJet"
Suneel Kumar Jillella (India)
✅ Trip Verified | Hyderabad to Guwahati. Cannot adjust the seat and less space. The seats are comfortable for casual passenger. I lost my peace in SpiceJet. I will never again travel through SpiceJet. And won't recommend people to travel with SpiceJet.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Hyderabad to Guwahati |
Date Flown | December 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |