SpiceJet

✅ Trip Verified | I travelled on 1st June from Spice Jet flight SG014 from Dubai to Mumbai. SpiceJet offloaded our luggage without even updating the passengers. There was no attendant on Mumbai Airport to address the issue. Almost 70 baggage were offloaded due to overloading of flight reason. Then we were stranded at airport for almost 3hrs, the representative was arrogant, irresponsible and incompetent to even manage the issue. Today after 3 days there is no update on my luggage. Spice Jet is not only a low cost airline, i guess its also a low or no Service airline as well. I will surely make to avoid to use this airline in future. There has to be some system in place to take strict action on such irresponsible behaviour of the airline staff. We understand there will be issues, but managing them professionally and updating the customer about them should be their priority.

✅ Trip Verified | Pune to Chennai. The worst flight experience, First the flight was delayed, then in midnight the flight landed on Chennai airport , from where I had connecting flight for KL. As the flight got delayed my layover time was full exhausted. They were very late in luggage delivery, intact no help for the enquiry of the same, because of which my international flight got missed. Will not recommend Spicejet to be taken in connecting flights. They are least bothered about the customers and their issues .

✅ Trip Verified | Madurai to Chennai. Very worst service; I didn't get even a glass of water. All went well, but the service staff didn't bother me and they didn't reach me when I press the cabin assists button

✅ Trip Verified | Bangkok to Mumbai via Delhi. Definitely the worst airline I've flown in the past 10 years. I took 4 flights in the last 7 days and all of them were delayed by 4-6 hours. I wasted multiple hotel reservations. I was verbally threatened by an intoxicated man on board and the staff could do absolutely nothing to assist or resolve the issue. My first and my last with this failing airline. Will make sure to spread the word.

✅ Trip Verified | Delhi to Bangkok delayed by 4hrs 50 mins, This has got to be one of the worst airlines. I took 4 flights in the last 7 days between Bangkok, Kolkata, Mumbai, and Delhi to Bangkok. None of the 4 flights were on time. Each delay were for 3-4 hours. Above and beyond all of this, crews are arrogant.

✅ Trip Verified | Bengaluru to Ahmedabad. I had my flight scheduled at 7pm 16th May 2019. I reached the airport at 16.30, as it was far from my place. Without any calls or any message I got the information at the counter that the flight has been rescheduled for 1:10 am. I had to wait for 8.30 hrs. Worst was more that they boarded us at 1.30 am on 17th may 2019 and the aircraft flew at 2am. No info is given to the passengers on email nor on phone.

✅ Trip Verified | Chennai to Madurai. I booked 9.50am flight as I wanted to reach Madurai before 1pm. And I received a message that the flight got delayed to 11.40am due to the operational issues. Now again the schedule got pushed to 12.10. I spoke to one of the SpiceJet officer in charge and he confirmed that affected passengers will be compensated with "Samosa Cake and a drink". I wrote to SpiceJet as well, but they are not really mindful about customer's discomfort.

✅ Trip Verified | I book a trip from Delhi to Hong-Kong and same to come back. Both planes were delayed by more than two hours. On top of it, you get an email 2h 30 before your flight that it is going to be delayed... Maybe a bit late don't you think ? And no clear information about any compensation for the delay. I would not recommend it. Pay a little more but at least you will be on time.

✅ Trip Verified | Amritsar to Dubai. Had a huge and great family vacation with my joint family. I'm glad we took the Spicemax premium economy service as then we got more legroom. My child was crying in the flight and so the cabin staff did come to try and calm her down. It was very sweet of them. I would recommend Spicejet, especially if you're on a budget and looking for good quality services. I would add that the meal was also decent. Not too great though.

✅ Trip Verified | Adampur to Delhi with SpiceJet. Was traveling on some business and the company had booked through Yatra. While it doesn't usually matter to me which flight/airline I take as the travel is for a particular purpose, I would rate the overall experience as a pleasant one. The cucumber, tomato and cheese sandwich on the multigrain bread loaf was also tasty.