"Flight was fine"
K Lee (India)
✅ Trip Verified | Varanasi to Hyderabad. Flight was fine. I did not face a major problem. In hindsight if food could have been given I would have enjoyed the flight more. However since it was a short route I can understand why they did not. I would not mind traveling Spicejet again.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Varanasi to Hyderabad |
Date Flown | March 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"cabin staff were polite"
N Nicholls (India)
✅ Trip Verified | Vishakhapatnam to Hyderabad. I had a pleasant flight with Spicejet. The cabin staff were polite and so was the overall crew from the airport to the flight itself. The flight left relatively on time and was short and sweet. I would recommend it to others.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Vishakhapatnam to Hyderabad |
Date Flown | March 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"had the worst experience"
N Palattapin (United Arab Emirates)
✅ Trip Verified | Dubai to Calicut. I had the worst experience with spicejet. First of all the changed the timing from 4:15pm to 7:20pm, and upon checking when we asked they told us the flight was again delayed and will be flying at 8:50pm. Upon reaching Kozhikode we came to know that none of our luggage were send from Dubai, which is absolutely irresponsible and the worst thing. And the help desk counter in Calicut was the worst. I would never ever fly with spicejet again.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Dubai to Calicut |
Date Flown | May 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Cabin crew completely ignored me"
C Simona (Czech Republic)
✅ Trip Verified | Flew Pune to Bangalore with SpiceJet. Very unhappy with this company, took two flights, thinking that first time was just a coincidence. It wasnt. Cabin crew completely ignored me on both occasions, even when directly addressed. Didnt get any water (was ready to pay). The meal distribution system is very chaotic and basically those who did not pre-order dont get served. Also check in system is very archaic for foreigners.
Aircraft | Boeing 737 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Pune to Bangalore |
Date Flown | May 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"pathetically poor service"
H Gamesh (India)
✅ Trip Verified | Originally we booked 7:30 am direct flight from Ahmedabad to Varanasi before 1 month from actual journey date. Just week before our journey we come to know that our flight got cancelled and alternate flight is given. I. E. 5:30 am from Ahmadabad to Mumbai and 12:30 pm from Mumbai to Varanasi but once we reached Mumbai at 7 am. We come to know that 12:30 pm flight was delayed for 3 hours. At 2 pm we come to know that another delay for 1 hour. At 3 we come to know thar it will be departed probably at 5 pm. At present its 3:50 pm and its still under suspense. Hotel booking of Varanasi hotel for today is totally wasted and we are sitting nearly 10 hours with 2 yr old child. Spicejet staff and its policies are careless towards customers. Will never use again, pathetically poor service..
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Ahmedabad to Varanasi via Mumbai |
Date Flown | May 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"They have to change their service"
P Dalera (United Arab Emirates)
✅ Trip Verified | Really bad experience with SpiceJet. I was traveling Mangalore to Dubai, the flight was delayed for five hours. First they sent the message that the flight is delayed for 2 hours. After reaching the airport again they sent a message, the flight is delayed for 2 hours. When boarding time comes they message came that flight is delayed. Inflight they didn't even offer water. I paid Rupees 32000 for one way and they can't even provide water. Other flights are serving free food and beverages but they never serve free food and beverages after charging high prices for ticket. I will never recommend this flight unless it is an emergency. They have to change their service.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Mangalore to Dubai |
Date Flown | April 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"level of confidence and assurance"
B Galingh (India)
✅ Trip Verified | I was flying from Hyderabad to New Delhi on spice-jet Flight No SG 126 on 27th April 2019. During the security check I forgot to collect my laptop from the tray and went to the boarding gates. just 30 mins before the flight time i realize that my hand baggage is light and recognize that I forget the laptop at the security counter. I asked support from the spicejet security staff. They ask to go and check with the CISF and send Spicejet staff)with me. But the Lost and found store was locked. My laptop was very important to me I was ready to left my flight and wait for next morning , get my laptop and take another flight. But staff said me that he shall take full responsibility and will collect it on my behalf and will send it next day. By his level of confidence and assurance i got convinced and boarded my flight. This spicejet guy did all the formalities and send it to me next day. After 24 hours I got my laptop in Delhi. I solute the dedication spice-jet staff to their work. I am very thankful to M Akshay.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Hyderabad to Delhi |
Date Flown | April 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"The last flight with Spicejet"
Alap Vadnerkar (India)
✅ Trip Verified | Patna to Ahmedabad. Flight delayed from Std 2.15 to 3.00 pm. Boarding finally started at 3.45, it did not take off until 5 pm. Reason was explained at 4.40 pm quoting "there are combination of errors, excess weight of plane, high temperature, 41 deg at patna and short runway". Just before take off at 5.10, pilot surprisingly made an announcement that if passengers are ready i can take off. The last flight with Spicejet for sure.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Patna to Ahmedabad |
Date Flown | April 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"had a pathetic experience"
Vinayak Veerakesavan (India)
✅ Trip Verified | Mumbai to Chennai via New Delhi. I had a pathetic experience with the airline while travelling from Mumbai to Chennai. The flight was scheduled for 10:50 pm and got delayed for more than 3 hours. The reschedule communication wasn't done as a courtesy nor was there an apology or any lounge/food given to the passengers. If this is the way customers are treated, SpiceJet will soon be in line of bankruptcy after Jet Airways.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Mumbai to Chennai via New Delhi |
Date Flown | April 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"not recommend to anyone"
N Halmetra (India)
✅ Trip Verified | Delhi to Dhaka via Kolkata. Spice Jet is famous for delays and they make sure that they publish a delay of below 2hours so that they avoid any customer service as for more than 2 hours delay they would have to oblige under Govt law to provide refreshments or change flights. My flight from Kolkata to Dhaka is delayed by 1hr 50mins as claimed by Spice Jet I am sitting at the Kolkata airport and there is no staff presence. They fooled me to buy Spice max for privileged services, but it has been pathetic so far.. I had to call for a SpiceJet staff after i cleared my security and lady who came after 20mins could not take any decision and just said that we only provide the delay information and cant offer anything more. Will never take the option of Spice Jet and also not recommend to anyone.
Type Of Traveller | Business |
Seat Type | Premium Economy |
Route | Delhi to Dhaka via Kolkata |
Date Flown | April 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |