SpiceJet

✅ Trip Verified | Delhi to Banglore. The crew members were really very good. It's not the airline, its the members and employees give you a good experience, and in this matter, I can rate Spicejet crew members much better than my previous flying experience with Air India and Indigo.

✅ Trip Verified | Hyderabad to Delhi. One of the worst flight I have ever travelled on. On my journey to Hyderabad and back to Delhi, the flight was late for more than 4 hrs. Wasn't the case with other flights going on the same route. Think before You travel through this airline.

Not Verified | I flew Spicejet from Bangkok to Delhi on October 23 and booked my return for November 3, 2019. In my first attempt at the transaction, the booking failed but the amount of 9,506 Thai Baht was debited from my account, which is yet to be refunded. I have since written to them on 5 different occasions starting October 10 on the following dates: October 15, 18, 21, 23 and 26. In the last two emails the nodal officer was additionally looped in. I am taking to this platform because I have not received any communication from SpiceJet since October 15 and it's been well over three weeks since the transaction failed. I hope the message is loud and clear and worthy of attention from your end.

Not Verified | Goa to Mumbai. The check in counter staff kept on saying that the flight is delayed and at 4.30 hrs she was said that the flight is cancelled and was informed that she can arrange for alternative flights. The spicejet staffs were so unprofessional that they did not even try to accommodate them to any other flight!

✅ Trip Verified | Mumbai to Hyderabad. When I reached Bombay luggage need to collect and checkin again. Spicejet guys say 15kg main luggage and 7kg hand luggage, I told this is not my local trip this is my international connecting and I show my international boarding pass. She told me you have to pay for extra luggage if you need to travel. I don't have time I read to pay, I had 25kg luggage she sad you need to pay for 10kg no hand luggage. When I asked she refused to answer my questions. Spicejet roughly behaved and he doesn't know how to handle customer

✅ Trip Verified | We lost our checked-in baggage travelling from Delhi to Bangkok. On losing my baggage: 1. I found out that there is no representative from Spicejet on Bangkok Airport to report the issue. 2. On my own after running around, I found out the baggage handling partner. 3. I coordinated on my own with that partner with difficulty, as the employees are not well versed in basic English. 4. I registered complaint with them in writing, after running from pillar to post taking over an hour. 5. In the process I missed my pre-booked transportation to Pattaya (where I was travelling) and had to take a cab on-the-spot. I received my baggage afterwards coordinating with them. Spicejet remained clueless, if I received my bag or not. I was travelling with my wife and 3 yr old kid. The airline refused to compensate me for the baggage loss and the mental trauma. Never travel in this low-cost budget airline, which does not provide any care and service.

Not Verified | Madurai to Chennai. My flight was for 50 minutes and cabin crew was not even attentive to give water. All the food available in catalogue was not served. Every time we ask for any choice of the food, crew asked me to show on the menu. Pathetic service and too costly for short trip.

✅ Trip Verified | Dharamsala to Delhi. Airline schedules only 20 minutes from the arrival of the inbound aircraft to the departure. It’s impossible to turn around a Q400 in that time so of course it was late. The captain’s announcement needs work, his ‘holding and bad weather into Delhi’ announcement was too technical for the average passenger. He also promised an update but never did. Aside from these deficiencies the service standard was adequate.

✅ Trip Verified | Bangalore to Mangalore. Ahmedabad to Bangalore I travelled with IndiGo, they allowed me 2 kg extra luggage. But in Spicejet they didn't allow it, since it was just 2 kg they could have allowed. This is very worst service of Spicejet.

✅ Trip Verified | On October 11, 2019 I travelled from Silchar to Kolkata by Spicejet. Flight SG 3219. Flight was delayed by 2 hrs 45 min. Your crew started serving food and beverage. I purchased a cup of tea by paying Rs. 100. But I found the tea was cold. I brought it to your crew, a lady. She asked me whether I had sipped the beverage. I answered, of course. But she didn’t believe me. To my utter surprise, she asked another co-passenger, who was also having tea, whether his beverage was hot enough. He responded, might be, 'yes'. She then turned to me and said, he is saying the tea is hot enough. To my utter disbelief, she poured some water from the pot. I didn't say anything but kept the cup full of tea or to be precise some lukewarm water and a piece of biscuit. I could have argued that my co passenger purchased the beverage when she began serving and I purchased while she was coming back from one round. But I didn't say anything. But I wonder how could a lady pour some water, maybe to her belief hot enough, to the cup of tea without even thinking that what would be the taste of the beverage. But one thing I must tell you, you can cheat your passenger but you dont have any right to insult them. I am regular flier on this route but never faced such rude and insulting behaviour from any cabin crew.