SpiceJet

✅ Trip Verified | I was having flight from Bangalore to Darbhanga and I fly from your SpiceJet continuously but this time I had a really really bad experience with u guys. My luggage was overweight and I was ready to pay for that but ground staff was so rude. I just paid 4500 extra for my luggage but they should have manners. I will never ever fly from your spicejet it was really the worst experience.

✅ Trip Verified | The inflight entertainment is very poor, so I think SpiceJet can improve this service fast. Overall the cabin crew are very good, however I don't like the entertainment.

✅ Trip Verified | It was an extraordinary experience with the crew. Very humane. I am diabetic and 62yrs old. I had taken my medicine with the expectation that food and beverages would be available during the flight, but I was told that as per DGCA rules, no food is sold if the flight duration is less than two hours. But the crew helped me with sugar water, otherwise I would have gone into hypoglycemia. Thanks to crew. But with this I request DGCA to permit at least beverages during any flight which can be needed in an emergency by any passenger, be it child or adult. I am highly obliged to the crew.

✅ Trip Verified | The last few flights the on time arrival is 100%. Cabin crew is cooperative and addresses the passenger needs. Seats are not comfortable and inadequate leg space. Airline has adequate airline menu but pre booking is costlier than on board purchase. Onboard purchase is limited to availability of items. On ground Passenger management is satisfactory at Metro cities but it is unsatisfactory at smaller airports like Darbhanga.

✅ Trip Verified | Despite boarding pass being issued at start of journey, the onward flight at Delhi took off leaving us stranded in Delhi . No information at the time of deboarding. We are running all over Delhi T3 catching hold of random Spicejet employees and seeking help. How could they leave without passengers who were already issued boarding pass? Why did they not assign somebody to take care of us when we alighted in transit at Delhi T3. Worst is that they kept offering refund to passengers who are in transit. Finally they put us on the next days flight which again we had to insist upon. Harrowing journey and unpleasant service by airport staff of Spicejet at Delhi T3.

✅ Trip Verified | Thousand and one times Spicejet simply revised the flight timings. Also the layover time got extended to 19 hours instead of 11 hours, which previously was a layover of 2.5 hours. I would never recommend SpiceJet to anyone. They simply harassed me like anything. I am sitting in Mumbai airport with no lounge access as they won't allow me to enter arrivals, have to wait throughout the night because of their so called "operational reasons". Never ever faced this with any other airlines. This is the 3rd time I am facing issues with SpiceJet.

✅ Trip Verified | I would request you to speak little slowly while briefing instructions, it was too fast. Everything is chargeable like printing boarding pass, seats of your choice etc. Overall enjoyed flying with Spicejet.

✅ Trip Verified | Flight schedule departure from Gwalior was 9:35 AM and 12:50 PM was arrival at Bangalore. And in actual the takeoff happened at 12:50 PM and arrival at Bangalore happened at 4:15 PM! Worst part is : I reached airport at 8 AM and at 8:15 I received a notification that the time changed to 10:15 I waited for an hour and then I receive a notification that the time changes to 10:35 After 30 minutes of more wait I get notification that time changes to 11:35 And then finally after one hour I receive a notification that the updated time is 12:05 PM. SpiceJet team is so unprofessional that they kept on changing time within an hours difference and this happened 4 times for the same flight. I won’t recommend it to anyone because they don’t really know what’s happening and how their actions could impact passengers schedule

Not Verified | I have booked my direct flight to Delhi from Guwahati in evening. But don't know why these guys at SpiceJet preponed my flight by 12 hours and scheduled in morning 5:30 from evening 6. Not only this as a replacement these guys are giving a connecting flight via Patna as per there own convenience. This pathetic service is not acceptable at all.

✅ Trip Verified | The flight could be more spacious. Flight had too much noise in the cabin while flying. Branding could be done on water bottles and apart from them can at least provide basic PPE like mask and Sanitizers.