SpiceJet

Not Verified | Jaipur to Kolkata via Guwahati. It was an excellent experience. Flight crew were very supportive and inflight service was excellent.

✅ Trip Verified | My journey was them was just amazing. The crew was so warm and professional, they went ahead to help customers to the best of their availability.

✅ Trip Verified | Flight service is not for the family passengers. They cancelled my flight on 4th September and have not issued refund on time. We have to send a lot of mails for the refund and will not get proper reply. Better to avoid this flight.

Not Verified | My ticket was booked with SpiceJet for 21st Aug 2021. Three days before I get a message that the flight is cancelled due to "Operational Issues". I called and asked for a refund and I was told that a refund has been initiated and it will be credited within 10 working days. Cut to present date - 19-9-2021, I'm still following up for a refund.

✅ Trip Verified | In-flight experience was very satisfactory. Cabin crew was very courteous, and the seats were clean. The flight arrived at the destination before time and the exit process via aero-bridge was much better than that of using a mobile staircase followed by bus to the terminus. I'm happy with my journey by SpiceJet.

✅ Trip Verified | I had booked 3 tickets for myself and my family by SG-282 dated 24-Aug-2021 from MUM-COK. SpiceJet cancelled the Flight. I cancelled my tickets on 22-Aug-2021 when received the Flight cancellation message and opted for full refund. Even after 26 days, I have not got the refund. The customer care initially told that it will take 15 days to get the refund. 15 days withholding the money for cancelling the Flight for their own benefit (other 2 airlines were operating on the same day, same route, same timing) shows their commitment to the customers. The worst part is even after 15 days no refund received. Even after 26 days the refund is not received.

✅ Trip Verified | We would like to share my positive experience while travelling with SpiceJet SG3702 on 17 September 2021 from Goa to Rajkot with my wife and my two year old princess. The service received from the cabin crew was exemplary. The team members were excellent and courteous. The service provided was of a very high standard and should be an example for other crew members. It’s good service, everything was neat and clean with safety.

✅ Trip Verified | Every single time I have traveled with SpiceJet there was either delay in flight or flight was cancelled or rescheduled. Today also my flight was re scheduled first causing delay of 3 hours 30 min to reach destination and then there was again delay of 30 mins for the re scheduled flight. On top of it I was told that as I am having connecting flight (Ajmer to Delhi and then from Delhi to Bengaluru , but both of spice Jet) I have to collect my baggage at Delhi and again re check in. Reason told was server issue, but other flight operator at same airport didn't had the issue. Won't recommend anyone in future to take SpiceJet flight.

Not Verified | We booked a direct flight with Spicejet from Chennai to Goa (12th September) one month ahead and made all the reservations for car, resorts, etc. On 10th September, received a call saying our direct flight has been cancelled and we are asked to travel with 1 stop. So Chennai to Mumbai and Mumbai to Goa. The waiting time in Mumbai is 6+ hours. I wrote to customer relations, asking them, since there is no alternate flights available, its our daughters first birthday and she was so nagging and I requested them atleast provide a lounge or room considering the infant as it is 6+ hours. I got no response for that until 12th September. When you call customer care, one have to nearly wait 40+ minutes to speak to respective person in-charge. Again, via return, the direct flight has been cancelled. We took a flight from Goa to Bangalore and Bangalore to Chennai with 3+ hours waiting time in Bangalore. There was a time change again, from Goa to Bangalore and we re-booked our cab. We had a very worst experience with Spicejet. All they say, the change is due to operational reasons. In a single PNR, 3 changes are acceptable? Citizens, please think before you travel with Spicejet that too when you have an infant.

Not Verified | Bhavnagar to Surat. It was a superb experience, as I was travelling with an infant they gave us their full support. On the ground crew and the inflight crew both were helpful. Easy check in.