SpiceJet

✅ Trip Verified | Pune to Patna. I had an amazing experience with the crew members on flight. All the crew members were extremely proactive in assisting passenger and were highly professional.

✅ Trip Verified | It was a great journey and experience flying with Spicejet. The cabin crew were very friendly and helpful. I also appreciate the before time arrival of the flight at the destinations, although there was a delay in departure from Jammu. Hope to travel soon again!

✅ Trip Verified | Staff is troubling the customers by weighing laptop bag and ladies bag in cabin luggage and charging for over and above 7 kgs @ Rs.500 per kg. It was not only me who have paid for 3 kgs, there were many other customers who were paying even for 1 kg extra. This is so ridiculous. Services of Vistara and Air India is much better than spicejet.

✅ Trip Verified | I was travelling with my family from Jabalpur to Mumbai, after seated in a flight one and half hours they canceled the flight and I have to catch the International flight from Mumbai to Doha on 2nd Aug 2021. What SpiceJet did, they gave me another ticket on behalf of canceled flight, of 1st August 2021 from Jabalpur to Pune and they promised we will arrange transport from Pune to Mumbai International Airport, but I didn’t receive any transport and wasted 2 hours at Pune Airport and they didn’t do any arrangements for me and my family, since I have to catch International flight due to this I did my own arrangement from Pune to Mumbai travel. This is really disappointed for me and my family.

✅ Trip Verified | Tried to organise a business trip to Chennai last week. Had to move to this week, amending my entire schedule because SpiceJet unilaterally decided I didn't need to be in Chennai that day/week and just told me I was going when they could make it happen. Rescheduled my trip for this week, rearranged by booking and now they have amended once and cancelled once. Suggest that anyone that needs to work to a schedule should give this lot a wide berth. They appear completely incompetent.

✅ Trip Verified | Air hostess has done wonderful efforts by providing right service in providing snacks at appropriate time. The options she had provided is wonderful and appreciable. Kudos to spicejet for such crew member.

✅ Trip Verified | Flight no SG 122. I wish there would have 0 star rating to give because they don't even deserve 1 star. They changed our flight timings at first due to which we had to change our other events timimg. Later on airport our baggage was not loaded. We had to wait 2 to 3 days to have our baggage. They were not even sorry for the same and the airport staff was very rude to help us in that situation. As a part of compensation they promised us 1500 voucher written on the attachment top. But still not received it. Even after several calls and emails they are not replying anything on the voucher status.. Not answering the calls either. Dont know why they charge so much money for such a worst service. I will never recommend using Spicejet ever to anyone. I had a worst experience ever with the airport staff. And due to no great response from customer service i believe this airlines is not a price worthy. Better use other airlines than spicejet.

✅ Trip Verified | Spicejet are an unethical airline. They cancelled our flight in March 2020 and promised a full refund. More than 15 months later we are still waiting for that refund. SpiceJet's charter states refunds are issued within 7 days if purchased tickets by credit card. The Supreme Court of India ruled that Spicejet must pay out refunds by 31st March 2021. SpiceJet are in in serious breach of contact and legal ruling. For the last 15 months we have been in contact with SpiceJet's consumer relations, nodal officer and appellate.

✅ Trip Verified | After reaching airport we came to know that the flight has been cancelled/rescheduled to 28th, no prior information(email or message) about their changes, received the message only on 26th 10am that to after reached airport. Asked to refund to take alternate flight and asked who will pay for stay and food, They refused to refund the ticket amount, they suggest to cancel the ticket but told cancellation charge will applicable. See they want to do cancellation charge for the flight which was cancelled, flight which was not in schedule. After long fight alternate flight was given from Delhi, on next day 27th. Their response in this manner was totally abnormal.

Not Verified | SpiceJet is the most pathetic airline service out of all available services in India. They can cancel the reservation at any moment of time and will leave you hanging. Happened with me twice, being a solo female traveller I had to spent an entire night at the airport because they cancelled the flight. This happened again today. Just don't go for SpiceJet if you have any other options available.