Ryanair

The bad press surrounding Ryanair proved to be totally unjustified on my round trip Madrid-Cagliari-Madrid. Check- in and security was the quickest and most polite ever (especially at the dedicated check-in/security at Madrid. Boarding was orderly and uneventful (both in Madrid and Cagliari). We left on schedule and arrived early on both segments. The flight attendants were professional polite and friendly. No negative comments at all and I'll be only too happy to fly with Ryanair again.

We returned from Gran Canaria to Stansted on the delayed flight (by 2 hours 20 min) on 7/8 December. The passenger next to me was drunk (shouting and carrying on) when he got on the plane. He then drank at least 10 miniature Bacardis and Pepsi supplied enthusiastically by cabin staff. Mercifully he fell asleep but did not fasten his seat belt during landing although he then stood up while the plane was still moving quite fast. There was no inspection of seat belts by cabin staff before landing nor was he told to sit down. Our seats were near the emergency door where passengers are supposed to assist with evacuation. He was a big man who was in no state to assist and would have been a serious hindrance if there had been an emergency. Clearly the policy of the cabin staff is to sell as much booze as possible and not bother with basic safety or the comfort of other passengers.

I choose the cheapest flights and most convenient schedules available when travelling from Ireland and UK to other European destinations. Approx 9 times out of 10 the winner seems to be Ryanair (price and timing are great). When I choose EasyJet or Aer Lingus I'm delayed 9 times out of 10. Do you want luxury? Do you want 1hr to board a plane? Do you want 1 hr to disembark a plane? If the answer is yes then simply don't choose Ryanair! Are you someone who has several bags? Are you someone who complains and tries to inconvenience others around you? Are you someone who takes 1 flight per year? If so then don't fly Ryanair - and do the rest of us a favour. Let's be realistic. Who gave Europe cheap flights? Ryanair.

Use Ryanair on the Leeds Bradford flight often find them a great service very clean and good value for money. Great timing for onward connections.

Not a family friendly airline can not get seats together unless you are prepared to stand in a queue for 50 minutes before your flight. Trying to find a place to store hand baggage next to impossible we flew with easyJet this summer and had a much more positive experience maybe someone from Ryanair should try an easyJet flight and see how passengers should be treated.

Flew LPL-BCN 22-25 Nov. Pre-booked seats took 10kg in a cabin sized bag fantastic flights great crew arrived early both ways. Flown with Ryanair 5-6 times and have never had a problem with them as long as you know what to expect all for £70 return.

We flew from Lanzarote to Glasgow Prestwick on Wednesday 27th November and had a very pleasant flight. The plane was on time and the cabin crew were most helpful and pleasant going about their duties with courtesy and a smile. The flight out went smoothly but the cabin crew were not so happy in their job. We have found that if you adhere to Ryanair's protocol you should not incur any problems and it is certainly quite a bit cheaper than Thomsons or Thomas Cook and based on this flight it couldn't be faulted for what you paid for.

Bari to Stansted (Nov 24) - without access to a printer my wife and I arrived at Bari airport for the flight minus boarding passes. We were told that a Euro 70 per person would be charged to print the boarding passes = Euro140 total. This is nothing less than fraudulent.

Out 22 Nov back 24 Nov. Flight number 2436 outbound and back flight 2435. My wife and I went on a weekend trip to Krakow. When we were told to board the plane for the return flight we got out onto the concourse but the passengers on the incoming flight were still on it! We stood in pouring rain waiting. What a shambles. Never again.

Felt ripped off by Ryanair. Bought a return ticket from London to Dublin. The cost was £119. I clicked online to take one bag costing £15. When I got to the airport they said no bag had been prepaid. I did not check properly and just assumed the bag was pre-booked. So Ryanair said it would cost £60 to take my bag on the plane. I paid and got a receipt and was told to show the receipt if there were any problems. Guess what happened when I came back? Yes I was again told that I had no bag booked on the return flight and it would cost 60 euros.