Qatar Airways

I was looking for an alternative to Etihad, with its high fares and declining service. The extra 2 hours via Doha were not an issue, considering the much lower fare, the great spanking new A350, great service and food and free German rail ticket, which is included in the ticket price.

Me and my wife flew from Mumbai on 6th July to New York via Doha. Both ground as well as flight staff were very courteous. All meals served onboard were of a high quality and wholesome. Looking forward to our return journey on 22nd August from New York JFK.

I flew on their Boeing 787 from Cape Town, South Africa to Doha, Qatar. Check-in was quick and easy and we got through security without a hitch. Flight was delayed by 10 minutes because the food was late, but we made up that time during the flight and landed 30 minutes early. The crew was excellent, even with the flight full. Food and drink was kept flowing and was plentiful. Entertainment was excellent as well, seat was a bit small, but I am 6"2. Doha is a beautiful airport and I would definitely recommend Qatar to whoever wants good service, cheap flights and a good time.

This was my return leg to Brussels via Doha on Qatar business class. The first leg was on their 777-300 which after flying out on the 787 and A380 could not be as good, how wrong. The cabin is very spacious and like First class on other airlines. The seat arrangement is 2-2-2 with massive seats, about a metre of leg room/standing space and wide aisles. The seats are much more comfortable, especially in lie-flat than the new seats on the 787, A380 proving that older can be better. The service was excellent and all the staff new our names. There's a free Armani gift for male and female which are placed on the right seats before boarding, a nice touch. The food and drink options are not too impressive but I was quick to order as they ran out of some choices on our outbound flights. The second leg was on the new 787 Dreamliner. The seat arrangement is 1-2-1 but there's not as much room as on the 777 and not as comfortable as I discovered when I tried to sleep, this was an overnight leg. They provide a very thin mattress, a very comfy pillow and a nice blanket if you want to sleep, plus eye cover and earplugs are in your Armani gift set. I skipped the main meal as I'd just eaten in the lounge but I had the breakfast which was nice, with real cappuccino and fresh orange juice. All 4 legs (including my outbound) were on time with good service, overall a good first impression of Qatar after flying several times on Emirates.

Departed BKK on time at 02:40. In flight service was immaculate, superb dinner and wines (3 white and 3 red) served as and when requested, pajamas handed out and flat bed seats as comfortable as any in the air. Doha is a joy for transit passengers who do not have to bother with yet another security check. Lounge is huge with extensive facilities. The second flight was my first on a 787 and I was surprised - I found the experience less enjoyable that the 777. The herring-bone flat bed seat 1-2-1 layout seemed more cramped and I found no advantage in all the hyped up Dreamliner benefits. Still I slept much of the way. Arrived on time! For price, comfort, connections and the joy of not having to cope with Heathrow, Qatar Airways is almost impossible to beat

I recently flew to Bangkok from Brussels via Doha with Qatar in Business class. The main reason was price as they had a genuine buy one get one free companion sale and it was only £925 each when it was over £1800 from London. Check in was good but they share the British Airways Lounge, I've seen a lot of 1 out of 10's for British Airways on this site so enough said. The first leg was on the Qatar Airways 787 Dreamliner, the seat arrangement is 1-2-1 with only 5 rows so quite exclusive. The seats are cocoon, lie-flat bed style, fully remote controlled, with a big TV, desk, pull-out table, pillow etc and a nice welcome pack of eye cover, ear plugs, lip balm and some nice Armani products. The staff are excellent as to be expected from Qatar Airways but the menu and drinks options were not too impressive. However my wife enjoyed the pink champagne and I enjoyed their signature lime and mint juice pre-flight drinks. The inflight drinks options were limited unless you like wine, lots of wine choice. They don't carry enough of each meal so my wife and I did not get our first choice as we were sat in the back row of 5 they'd ran out! The second leg was on their brand new A380 with business class on the top deck. The seats and arrangement is the same as the 787 just more rows. The icing on the cake and by far the best selling point is the bar. The hostess on bar duty was lovely and made everyone welcome. There was a good choice of drinks and bar snacks, especially the individual carrot cakes. You get a fast pass before landing to avoid the hour long queue at passport control but no free chauffeur service, come on Qatar. Your bags get priority so they're on the carousel before you get there. Overall a good first impression although I was on their newest aircraft, can't wait to fly the new A350.

Effective check-in and transferring. Cabin crew attentive and friendly. Very limited legroom, making the flight really uncomfortable when the flight is full as was the case on the BCN-DOH leg. I am a regular flyer and have found the legroom on all four flights to be exceptionally limited compared to other airlines. Serving of meals on the first two legs seemed disorganized. I was served my meal only two hours after the meal service started. On the second leg I received my meal relatively quickly, but the passengers sitting five rows ahead of me were only served about an hour later. I could not figure out the logic. Serving of meals on the return flights were well organized though.

Flew from Doha to London on QR 003, June 24th. Very impressive check in area. Al Mourjan Lounge offered an a la carte options as well as buffet. However, all the menus were based on egg options during the breakfast. It was below what I expected. Qatar should have provided extensive options to their premium passengers based on the fact that these are passengers who are transitting through Doha and have travelled from all over the world within a 24hrs time zone. On baord service was excellent. You can choose your own time to be served. Compliments to the crew and purser who addressed every single customer by name. The seats lacked privacy and were not comfortable for sleeping. It was very narrow and my knees kept hitting the tray table everytime I tried to move to a different position. The same type of seats are also offered on their B787 and A350 aircarft. It was fine for a day flight, and also for lounging and working, but I would avoid this type of seats for a night flight. I had the best sleeping experience on their B777 aircarft. IFE system was ok. Menu options were limited and the quantity are so small. Onboard lounge served Krug Champagne even for JC passengers. However, things which are lacking on Qatar Airways for their FC and JC passengers are, the free limousine, free wifi on A380, and the extensive menu options both at their Al Mourjan Lounge and on board the aircarft compare to their comppetitor, Emirates. However, I would still choose to fly on Qatar Airways since they are a member of One World Alliance and based on their on board service experienced.

I have to say that Qatar airways lounge at LHR is out of this world, the food is 5 star. The food and drinks on the flights were excellent, the crew could not do enough for me. I only had a very brief visit to their lounge in Doha, but what I saw was very good, my only gripe was that they used buses to and from the planes on both flights in Doha. Qatar Airways London assured that airbridges would be used, especially as they now had a brand new airport, so it looks as if they haven't been informed about them still using buses or they don't want to tell you. As I am 82 years old I find it difficult walking up and down those stairs carrying two cases. Hopefully on my return flight in September, they will use airbridges , I'll have to wait and see. Except for that minor thing, I would have given them 10/10, but I can only give them a 8/10

Was curious to try Qatar, having flown Emirates numerous times between S Africa and Europe. Qatar's pricing is a major draw-card, they were significantly cheaper than Emirates. The trip out of JNB to DOH was great, the plane was not full and a lot of passengers had spare seats around them. Not sure that it would have been as pleasant with a full plane. Having heard so much about the Boeing 787, I was expecting it to be state-of-the-art flying, but I can't say that was the case. The seats are as hard and very cramped - these seats rate very poorly against the Boeing 777, and the only way I could grab any sleep was by sleeping against the window. The food was really good, and I love the containers they use - much better than any other airline I have flown with recently. Entertainment is great - the range is not quite as extensive as Emirates or BA, but streets ahead of Turkish Airlines. One gripe is that the crew would only serve one drink with dinner, I couldn't have a pre-dinner drink and a glass of wine. Thought that was rather mean. The flight between Doha and Istanbul was also good, despite it being a full flight on a narrow body aircraft. Return flight was great too, my only gripe is that every leg of the journey entailed a bus to get to the terminal building, and another back out. That would be okay if you weren't left in the 38 degree heat. Other than that, I can't fault Qatar.