Qatar Airways customer review
Denise Ong (Singapore)
Excellent comfort and food, which is served on demand during the flight. The seat converts into a flat bed at the press of a button. The seat and the pillow was ultra-comfortable. Passengers are given a set of pyjamas for red-eye flight and amenities from Giorgio Armani in a pouch. Service, however, can be improved as it is not consistent. I had to wave to get the attention of the flight attendant as no one had attended to me for more than 5 min after the attendant light was turned on. I also had to remind the flight steward to collect my glass prior to take-off. No one reminded me to stow away my tray table prior to landing.
Type Of Traveller | Business |
Seat Type | Business Class |
Route | Singapore to Kigali via Doha |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
Nick Scholes (Netherlands)
Truly amazing. World's best airline for a reason. Great service, lots of extras provided, on time.
Aircraft | A380 / Boeing 787 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangkok to Amsterdam via Doha |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
1 reviews John Paul (Australia)
I was extremely disappointed on this flight QR836, 28th July 2015. During boarding there was only one crew member attending to 8 customers, it seemed one side of the aircraft was forgotten. I had to ask 3 times for pyjamas before going to the galley to get some. Cabin Services Director didn't bother introducing herself to me when distributing the wifi vouchers. She was very curt and at times I had the perception that she was going through the motions.
Aircraft | A380 |
Type Of Traveller | Business |
Seat Type | First Class |
Route | Doha to Bangkok |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
Qatar Airways customer review
J Bacallado (Spain)
Great experience from check in at the airport, to arrival. The best business class product in the market. FA give the best service. Doha new airport is efficient and nice to walk around. On board Qatar Airways has great seats, nice food, great IFE. My bags arrived first on belt.
Aircraft | Boeing 777 / 787 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | Madrid to Denpasar via Doha |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
N Amalath (India)
I traveled from Kuwait to Kochi via Doha return. At the time of booking I opted for Vegan meal, it food made of dairy products at both the occasions ( Doha-Kochi-Doha). The response of cabin crew was initially poor due to the lack of information about vegan food, though they apologised. On the next journey they compensated by offering additional fruits. Other than food, my flight experience was satisfactory, smooth check in, on time.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Kochi to Kuwait via Doha |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
Ahmet Bayram (Denmark)
We chose Qatar Airways for our trip to Phuket for our honeymoon. Our experience with one word: Excellent. Flight clean, staff friendly, service excellent and seats very comfortable. Ground service very good, and activities in Hamad International airport sponsored by Qatar airways was really nice. The onboard entertainment system was really good (especially selection of movies) games ok.
Aircraft | Boeing 787 / A330 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Copenhagen to Phuket via Doha |
Date Flown | March 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
Rayaan Amir (Pakistan)
Had a two hour flight from Karachi to Doha. Flight attendants introduced themselves and told us to call them for any assistance. For such a short flight, the seats were fantastic! 180 degree flat bed seats, and very comfortable in an upright position as well. After a smooth takeoff, meals were served. Good breakfast however a family member of mine was informed that they had run out of the breakfast meal she wanted. This was quite disappointing as there were only 6 people in business class and Qatar cannot be known for great food if they run short of them. Other than this, the entertainment system was one of the best, the lighting in the aircraft gave the environment a very comfortable feel and the service was excellent. The attitude of the cabin staff was extremely polite and respectful. Overall, a great experience and hope to travel with them again
Aircraft | Boeing 777-200lr |
Type Of Traveller | Family Leisure |
Seat Type | Business Class |
Route | Jinnah Int to Doha airport |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
Marc Coleman (Hong Kong)
Return flight of outward flight 2 weeks ago. What a difference in two weeks. The A340-600 is not a comfortable plane in business, but the food was outstanding, more like a Michelin Restaurant than a plane. The plane A7-AGC, was a little tired, IFE a bit hit and miss. The A330-200 from Clark to Doha had the new business class seats, fully flat unlike the outward journey. The food was excellent again. Has Qatar changed its chefs in the last two weeks. All journeys were on time and both arrived early. The lounge in Doha was fairly quiet, but again great service.
Aircraft | A340-600 and A330-200 |
Type Of Traveller | Family Leisure |
Seat Type | Business Class |
Route | London to Clark via Doha |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
1 reviews Michael Beer (Austria)
Our flight started with waiting on a bus for over 10 minutes. In our seats (Row 11) the lights were not working. The movies start with long ads, and breakfast chicken sausage was hard. The sink in one of the toilets was blocked.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Doha to Vienna |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
Marton Thomka (Hungary)
Budapest-Bangkok roundtrip via Doha Hamad International Airport. BUD-DOH with A-321, DOH-BKK with Boeing777 ER, for 2 adult, 1 child and 2 infant the whole trip costs 1706 USD on economy class. The ground services and cabin staff was perfect, the inflight entertainment system worked well, food and the drinks was fine. There was not delays, the check in counters opened 3 hours before the flight. I would be flying with pleasure with them again. I can recommend them.
Aircraft | A321 / Boeing 777-300ER |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | BUD to BKK via DOH |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |