Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2514 reviews
7/10
5 star Skytrax Rating
Filter Reviews by :
Show
8/10

Qatar Airways customer review

(Denmark)

SGN-DOH-NBO. Solid product. A-330. New aircraft. Flights on time. Food standards tend to slip a bit further and likewise the wines that are now cheaper and for instance not served in mini-bottles anymore. Entertainment fine. Staff good and focused on work. Doha airport still a nightmare and one waste 1-2 hours of being shipped in busses far far from terminals. DOH-NBO on Airbus 320. Aircraft new clean seat of OK space. Flight full but service and FAs created a good atmosphere much more than OK. Would have preferred proper lunch instead of breakfast on a flight from 9am-2pm. Food and wine standards have dropped a bit but still at 4-star level. IFE very good. A suitcase went missing at arrival in NBO but not only to blame QR as other airlines were involved before Saigon and obviously could only manage to get the luggage to DOH. It was brought 1 day later in elegant wrapping and upon proper notification.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Qatar Airways customer review

(Germany)

16 January MUC-DOH B787 check in swift smooth and friendly boarding on time. Seat pitch a little bit cramped cabin clean and spacious. Inflight entertainment excellent and earphones given in advance. Food and beverage excellent and a lot of fluid offered throughout the flight. Only downside is the arrival with the long bus service. Arrival on time.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Qatar Airways customer review

(Germany)

DOH-KUL onboard B777. Transit in the unfinished Doha terminal. 2 hours layover not recommend for longer transit in the current airport. Boarding smooth but take 15-20 minutes to bus to the plane. Was trapped inside the bus for sometime very stuffy. The Oneworld flagship aircraft is very generous with sit pitch sufficient amenity kit headphone waiting in the seat pocket. Excellent in flight entertainment and sound system flawless catering and the snack was awesome. Would like to see a cabin crew with a warm smile but the cabin crew serving my area has done a satisfactory performance. Full flight and would take this airline for another time definitely.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Qatar Airways customer review

(United Kingdom)

I used Qatar for the first time in January 2013 from LHR-DOH-DAC-DOH-LHR. Everything went smoothly and I have booked again with them for my 2014 holiday.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
5/10

Qatar Airways customer review

(South Africa)

Bought two return tickets Cape Town - Milan - in Business Class. After flying Emirates for the past 5 years always as a Gold member Qatar was overall a very positive experience on fights QR1366 CPT-DOH QR119 DOH-MXP. On my way back flight QR122 A320-100/200 MXP-DOH has 12 seats "business class" which is not even a super economy: no space no privacy impossible to have some rest. Cannot understand why Qatar uses such a small aircraft overnight! QR1365 DOH-CPT was a very nice experience.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Qatar Airways customer review

(Spain)

MAD-DOH. I have to say that everything from the start up to the end is perfect. Check-in agent very nice. Madrid lounge is IB which is very nice full breakfast if you want and magazines newspapers drinks and wifi on board. Well trained crew perfect service always with a smile. Great lunch selection of wines and also afternoon tea before arrival. Always recommended.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Qatar Airways customer review

(United Kingdom)

LHR-DOH-PER on 27 December and back on 13 January. Dreamliner is brilliant. 777 on the DOH-PER leg not quite as comfortable - the seats are not actually 100% flat. The leg section sags which makes it hard to sleep completely comfortably. Service food and IFE impeccable. WiFi now allowed on the LHR-DOH Dreamliner and this is NOT a good idea. The person behind me was constantly receiving messages and didn't bother to turn his ringtone down. The usual bugbear of a "scenic drive" round Doha airport on the outward leg meant only 10 minutes in the (excellent) Premium Terminal. On the return leg both stands were near the Terminal but terminal time was reduced by being sent to the gate 40 minutes before boarding started.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Qatar Airways customer review

(Australia)

Flew QR 901 PER-DOH QR 721 DOH-ORD and on the way back QR 010 LHR-DOH and QR900 DOH-PER earlier this month. Needed very quick tickets to attend a funeral in the US…and Qatar was one of the few that had seats and an almost reasonable price. That said pretty impressed with the airline. Seats had good legroom - one minor issue was the lack of adequate padding - my whole family grumbled about it considering the many hours we were on their flights. We were all a little saddle-sore at the end of the long flights - and we were using the blankets as extra padding. Aircraft's were of course newish 777's with the exception of an A340 out of LHR…IFE was great… wide variety - razor-sharp seat-back screens - we particularly liked their selection of international movies. I'm diabetic and the meals they supplied were fine the rest of the family very happy with their meals as well. No complaints good tucker. Cabin crews varied from outstanding to good. On our last leg back to Perth staff did their job well - if not particularly happily. I did notice they didn't run up and down the aisles with drinks every hour - but given half (or more) of the cabin was usually asleep - I can see why. They were very quick to hand over juice or water whenever requested. Doha terminal is a definite let-down - the bus trips to and from the terminal are dreadful in this day and age. Inside the terminal is very ordinary. New terminal on the way promises to be much better. Would fly them again for sure.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Qatar Airways customer review

(Germany)

Third time in Business Class from Germany via Doha to KUL. This time I used the B787 from FRA to DOH which was a great experience. Nice and cosy cabin environment which large monitors delivering a sharp picture. All seats in business class have direct access to the aisles. Service and food as good as always. Looking forward to my next trip with QR hopefully the new airport in DOH will be ready then as the long bus rides at old airport are somehow annoying.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
5/10

Qatar Airways customer review

(United Arab Emirates)

BCN-DOH-DXB. January 9th. A disappointment overall. Check-in at BCN was quite chaotic same for boarding. Food was low quality with small portions seat pitch was small as usual and entertainment very reduced. Big black point from cabin crew: I asked for a tooth brush after meal response: no. Transfer at Doha was chaotic: I was very close to missing my flight due to a staff member at the security point. I had to make a ruckus at the line until he accepted to let me go. Always the same plastic - flavoured snack served on second leg DOH-DXB.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes