Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1847 reviews
8/10
5 star Skytrax Rating
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10/10

"the best if not excellent"

(United Arab Emirates)

Trip Verified | This was my first time flying Qatar Airways from Abu Dhabi to South Africa, and my experience here was just the best if not excellent. I was in economy class but the service and experience I had was was just beyond my expectations. The Cabin crew where very kind and helpful at all times during the fight, food was so good and I was given proper cutlery not plastic. The best economy class I ever flew, please keep up the good work, I had ultimate satisfaction. Toilets were clean. The seats arranged is the best so far and comfortable I could stretch my legs very well while seated the space between the rows is very big. So I managed to rest and sleep comfortably during my entire journey. See you soon on board again.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteAbu Dhabi to Johannesburg via Doha
Date FlownOctober 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"Amazing job Qatar Airways"

(Romania)

Trip Verified | After some flights with some american airlines, I realized again, that it's no comparison regarding anything with Qatar Airways. From planes, through boarding, lounges or services the difference it's fantastic. Amazing job Qatar Airways. This is the reason that I always choose you even if I have to fly longer. Thank you!
AircraftA 350
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteLos Angeles to Bucharest via Dha
Date FlownOctober 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"cabin services were good"

(United States)

Trip Verified | The flight was not full. I was able to occupy the 3 seats giving me a comfortable flight for 14 hours. The cabin services were good and the FAs were very accommodating.
AircraftBoeing 777
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDoha to Chicago
Date FlownOctober 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"business class experience was good"

(United States)

Trip Verified | The business class experience was good. The amenities are impeccable and the FAs services were personal and warm. The Q-suite lived up to its expectation.
AircraftBoeing 777
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteChicago to Doha
Date FlownSeptember 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"the QR experience was top notch"

(United States)

Trip Verified | We were originally scheduled to fly SFO-DOH-MEL however due to Australian passenger arrival caps, the DOH-MEL sector was cancelled and QR offered to reroute us into BNE two days after our original departure date. This was sincerely appreciated, particularly given our experience with other carriers flying into Australia who cancelled close to departure without any help in rescheduling or rerouting. As always, the QR experience was top notch. The QSuite and bedding were extremely comfortable, food very good, wine list outstanding and cabin crew service exemplary. Check-in and transit in Doha were seamless. I was a big fan of QR before this experience, however the way in which they handled our re-accommodated into Brisbane has now earned them my loyalty. A stark contrast to other carriers flying into Australia during the pandemic.
AircraftA350-1000 / Boeing 777-300ER
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteSan Francisco to Brisbane via Doha
Date FlownOctober 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"Great service from Qatar Airways"

(Germany)

Trip Verified | Travelled Hyderabad to Frankfurt via Doha in October 2021 with wife and 7 months old baby. Great service from Qatar Airways. They already knew what has to be done. No priority boarding at HYD but it was on Doha airport. Food was good.
AircraftBoeing 777 / A350
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteHyderabad to Frankfurt via Doha
Date FlownOctober 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"I will never fly them again"

(Saudi Arabia)

Trip Verified | Booked a First and business class ticket and website says you can change a booking at no cost before the trip begins. On return leg passing through Doha I wanted to to change the booked flight to an earlier flight. Airline wanted to charge 1500 Euro to change the flight from Doha to Riyadh. I asked to downgrade to economy without paying and they refused. I asked to cancel this first class sector and buy an economy ticket and they refused. It was cheaper to buy a new ticket. I will never fly them again.
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteRome to Riyadh via Doha
Date FlownOctober 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
3/10

"a new flight with a transit of 14 hours"

(South Africa)

Trip Verified | Initially my flight got cancelled and my transit time was 1 hour and a few minutes. They gave me a new flight with a transit of 14 hours. On arrival to Doha, I had paid for a lounge when purchasing my ticket that gives me access to 6hours of the lounge. I had to pay another 55 USD so I can stay till my flight time. I will not be flying this airline in the future.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteJohannesburg to Munich via Doha
Date FlownOctober 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
7/10

"I had a row to myself"

(Japan)

Trip Verified | The flight from Islamabad to Doha was full, lots of hand luggage. The crew barked orders at the passengers and stuffed the overhead bins with anything that would fit. On the flight to Tokyo, I had a row to myself and a very attentive and friendly crew, similar to other experiences I have with the airline. There was a scheduled 21h layover in Doha, but the airline stopped their offer for a hotel room for such long stays. If I hadn't inquired, I wouldn't have been told about the 1 meal voucher they offer. Everything except the food court is overpriced at that airport.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteIslamabad to Tokyo via Doha
Date FlownOctober 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
4/10

"no clear communication on documents"

(India)

Trip Verified | There is no clear communication on documents to be carried for COVID. We had to do our own research then Qatar forced us to take print outs at an expensive shop in Zurich airport. They don't let you board even if you have 1 document missing. The trip from Doha to Mumbai was on an A320, no space for hand baggage. The flight was congested and dirty.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteZurich to Mumbai via Doha
Date FlownOctober 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no