Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1414 reviews
7/10
5 star Skytrax Rating
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9/10

"like an awesome product"

(India)

Trip Verified | Bangalore to London via Doha. The Qatar Airways Qsuite seems like an awesome product but there wasn't any space for my bag storage. The service from Bangalore was top notch and impeccable. Yet again the cabin crew make all the difference. Unfortunately a delay at Doha due to the late arrival of the aircraft, but had the usual 1x2x1 layout with no Q suite. However a special mention to cabin crew from Thailand who was the real star of this five star airline. Extremely polite, superb service on board and hats off to her. Unfortunately the food quality at the Al Mourjan lounge seems to be declining.
AircraftBoeing 777 / A 350-900
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteBangalore to London via Doha
Date FlownFebruary 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"very happy with the service"

(United States)

Trip Verified | Atlanta to Karachi via Doha. This is my first time flying with Qatar airways in the last decade. I chose Qatar airways rather than Emirates because of better route options from Atlanta. This was also our first time taking our 20 months old on a long trans-atlantic flight. I must say i was very happy with the service I got during both flights. The crew was very professional and they always went an extra mile to accommodate the needs of our child. Further the transit at Doha was also fabulous with options available for business lounges and we got stroller for our child complimentary. I would recommend Qatar airways any day. I will most likely move from Emirates club to Qatar airways club. I shall update the review on our flight back home to ATL.
AircraftBoeing 777-300ER / A350
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteAtlanta to Karachi via Doha
Date FlownFebruary 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"outdo Middle Eastern competitors"

(United Kingdom)

Not Verified | Manchester to Melbourne via Doha. Delighted to report that services on Qatar Airways outdo Middle Eastern competitors. They don’t penalise travellers with saver tickets with reduced luggage allowance or charge extra for bulkhead seats or charge for popcorn. Cabin staff excelled and even inquired of my daughter how her trip was going . Keep up this level of service Qatar Airways.
AircraftA380 and 777-300
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteManchester to Melbourne via Doha
Date FlownFebruary 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
6/10

"Qsuites are very nice"

(Norway)

Trip Verified | Singapore to Doha. Fantastic new airplane and the Qsuites are very nice, give you much privacy. Big tv screen and properly choice of movies. I think it could have been more space for your feet, when you make a bed out of your chair. This was an evening flight, duration 8 hours. The crew were very slow, and almost two hours to serve food, and i got only half of my order. Then it was not much time left for sleeping.
AircraftA350-1000
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteSingapore to Doha
Date FlownFebruary 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
7/10

"cabin crew efficient as always"

(United Kingdom)

Trip Verified | London to Lahore via Doha. London to Doha A380, 9 am flight on time from Heathrow, an aisle seat with leg room. Flight comfortable and breakfast served. Doha to Lahore Boeing 777 not a new aircraft and fully booked. Again an aisle seat with hard cushion and less leg room. Meal served somewhat uninspiring, but cabin crew efficient as always. Arrived in Lahore on time. Return flight from Karachi to Doha - very early departure (3 am) but check in etc still quick and we left on time-aircraft airbus A350, relatively new and more spacious than the 777. Seats comfortable and enough leg room - I am over 6' tall-leg room is important. Before take off passenger in the seat in front of me was sick, cabin crew quickly provided sick bags and a more senior cabin crew member questioned her about her medication. We took off but the passenger and her son were moved elsewhere in the plane. Crew handled the situation well and other passengers were moved to the seats as the plane was full. Breakfast was served but was very ordinary.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteLondon to Lahore via Doha
Date FlownFebruary 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"service is exceptional"

(South Korea)

Trip Verified | Incheon to Johannesburg via Doha. The service is exceptional! Cabin crew are really friendly and helpful. The meals are delicious and toiletry bags are provided so you have everything you could need during the flight. My favorite airline by far.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteIncheon to Johannesburg via Doha
Date FlownFebruary 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"Staff attentive and friendly"

(Denmark)

Not Verified | Penang to Copenhagen via Doha. Great flights. Staff attentive and friendly. Nice with printed menu cards in economy. Good wines, drinks and responsive IFE system. Super to receive amenity kit with lip balm etc. Would definitely fly again!
AircraftBoeing 787-8
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RoutePenang to Copenhagen via Doha
Date FlownJanuary 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"smiling and friendly crew"

(Romania)

Trip Verified | Budapest to Bangkok via Doha. Excellent service in both flights, smiling and friendly cabin crew. Flights on time, comfortable seats turning into flat bed. Very good meal and sweet wine. Big screen with large choice of movies.
AircraftAirbus 330-200 / Boeing 777-300
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteBudapest to Bangkok via Doha
Date FlownFebruary 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"experience was great"

(Romania)

Trip Verified | Bangkok to Budapest via Doha. Both flights arrived on time, the experience was great. Checked in at business class counter and received lounge pass (being silver member). Flight attendant came to me personally and offered a drink before flight. Food was ok, 3 selection available. Entertainment with new release movies. The flights were not full so plenty of space available.
AircraftA350-900 / A330-300
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteBangkok to Budapest via Doha
Date FlownFebruary 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
3/10

"turning into a shambles"

(United Kingdom)

Trip Verified | Bangkok to Milan via Doha. In the air they are difficult to beat. Boarding in Doha worst ever. Boarded first only to go down the stairs of the gate to wait outside and watch the economy passagners board their buses and head to aircraft. Our bus (Business) was last. The best bit is trying to complain. Basically you can’t. And customer services eventually got rude and impatient with me. I score them low on an overall experience, excellent onboard though but pray you don’t need to contact them. The online social media team seem to spend their time teasing you off-line to direct message then do nothing.
AircraftA330
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteBangkok to Milan via Doha
Date FlownJanuary 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no

Qatar Airways Photos

QATAR AIRWAYS, the national carrier of the State of Qatar, is one of the fastest growing airlines with a modern fleet of 179 aircraft flying to more than 150 key business and leisure destinations across six continents. Qatar Airways is a member of the oneworld global alliance.

FIRST CLASS

A380 aircraft provide 8 first class suites, in 1x2x1 cabin layout.

flat_seatsFlat bed suite
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat &/or USB power
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas (*not all flights)
AmenitiesAmenity kit
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BUSINESS CLASS

Typical seat layout of 1x2x1 (eg. A380, A350, B787) or 2x2x2 layout (eg. B777).

flat_seatsFlat bed seat
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat &/or USB power
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas (*not all flights)
AmenitiesAmenity kit
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ECONOMY CLASS

Qatar Airways aircraft cabin/seat layouts can be viewed on the Seat Map in menu below.

Seat pitchSeat pitch : 31-33 inches
Seat widthSeat width : 17.5 -18.75 inches
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat/USB power (*not all flights)
AVODAudio / video on demand
DiningComplimentary meals
WinesComplimentary beverages & wines
SleepingPillows & blankets supplied
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SEAT MAPS

View aircraft seat maps for Qatar Airways fleet. We have provided you a direct link to Qatar Airways Fleet information page, where the most up-to-date information should be available.
» View Seat Maps

LOUNGES

At Doha Hamad International Airport, premium customers may use the luxury Al Safwa First class and Al Mourjan Business class lounge.

Lounge SeatingExpansive seating options
Lounge showersShower rooms
WiFiLounge WiFi
Work StationsWorkstations / business centre
power_iconCharging facilities
AVODTV facilities
DiningBuffet & a la carte Dining
WinesSignature bar service
SleepingQuiet room / rest area
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» Qatar Airways lounge reviews

IFE

Qatar Airways recently launched Oryx One, an enhanced interface for its inflight entertainment system, increasing the number of movies and TV shows on board from 950 to up to 2,000. With the very first dual-screen interface, onboard A350, A380 and Boeing 787 aircraft, customers can multitask - like play a game on a handheld device as you wait for a movie to load on your personal screen.

ONBOARD WIFI

Stay connected with OnAir mobile service. WiFi services are available onboard Qatar Airways A380, A350, Boeing 787, A319 and selected A330, A320 and A321 aircraft.

AWARDS

Qatar Airways was one of the first airlines named as a 5-Star Airline. Qatar Airways won Airline of the Year, Best Business Class Airline Seat and Best Airline in the Middle East at the 2015 Skytrax World Airline Awards. This is the third time Qatar Airways has won this prestigious and coveted accolade of Airline of the Year.

» Airline Award results