Qatar Airways

✅ Trip Verified |   Flights booked for family Perth/Doha/Dubai. Qatar have moved us to different seats than what was booked. Separate a family from their 6yr old and 9yr old. I've spent 6 hrs being told they can't help. This is regardless of the fact the seats were confirmed. It would appear other passengers are more important than my family who booked well in advance.

✅ Trip Verified | The aircraft was in good condition. Boarding were by zone which was strictly followed and very efficient. Food was in a small portion and limited option for Southeast Asians. The cabin crew was doing their job but not the best that I have experienced. The serving of food and beverages was slow on return flights. One young female cabin crew from Indonesia interacted with customers (KUL-DOH sector) and was very hard working.

Not Verified | Amazing airline. Service was excellent and the whole process was made so easy. Food was very delicious. The whole trip was very pleasant and made easy.

✅ Trip Verified | The aircraft was old and the toilet door was noisy during take-off and landing. The seat back couldn't move and was very uncomfortable despite sitting in the preferred seat at the emergency exit. The food was in a small portion and the serving was slow. The cabin crew was okay but not efficient. I paid for the high-fare class for an economy seat and was not impressed with the experience. Will fly this airline if the price is much lower.

✅ Trip Verified | I flew QR a number of times before the pandemic and was looking forward to flying then again. With an airline with a reputation like Qatar Airways, I expect an above average experience compared to other full-service airlines. To my surprise, this time was well below average, both outbound and inbound. Only 1 meal service on a 7 hour flight. The quality of my food was really poor. I ordered the chicken dish and what I received was mashed potatoes with a bland sauce and two minuscule pieces of chicken. Staff was friendly and helpful. So good points there. My impression is that Qatar Airways has been focusing on reducing costs.

✅ Trip Verified |   Check in, security and automated immigration fast at Dubai terminal 1. Contract lounge decent with a wide range of tasty a la carte dishes. Boarding organized. There was a last minute aircraft change from A350 to 777. Qatar used to inform customer about change of aircraft and therefore change of seats; but that is a thing of the past. Flight uneventful and on time. The long flight departed from a bus gate, which happened to me in over 50% of my 20 arrivals/departures in Doha over the last year. The bus departed only 15 min after I entered, took another 10 min till it reached the aircraft, and stood there for another 15 min because the cleaning crew hasn’t finished. Standing on a bus packed like herrings for 40 min is no fun; especially considering that Hamad airport is suppose to be the best in the world. The flights was conducted on one of the leased CX aircraft, which is always welcomed, because of comfortable seats with a bigger pitch. The entertainment system did not work, but I was given a large IPad instead, which was a nice touch. Food on this flight was ok, and flight was on time. Wifi did not work throughout the flight.

✅ Trip Verified | Check in at Bangkok airport efficient and friendly. New Miracle contract lounge at new Bangkok terminal better than those at the old terminal. Boarding well organized. Seats of the aging B777 are poorly padded and have below average seat pitch. Service provided by a flight attendant who really does not enjoy her job. Food poor in quality, taste and presentation. Flight on time. Champagne at the Platinum South lounge at Doha airport has been replaced by not very nice sparkling wine. Departure at Doha airport for Dubai from the feared downstairs Bus gates. It had the atmosphere of a budget terminal with insufficient seating, noise and unorganized boarding. It was off peak time at Doha airport with plenty of airbridges available! Long wait on the bus with open doors at 40 degrees. Short flight to Dubai on time on a wonderful and comfortable A350-1000.

✅ Trip Verified | One of the best airlines I ever flew with. The quality of the service and the plane is over the top, and they still managed to be less expensive that other companies! I love them.

✅ Trip Verified |   Goa (GOX) to Doha (DOH) in Business Class on B787-8. This sector features Qatar's non-Qsuite traditional layout. While not as compelling as Qsuite, it is nevertheless very comfortable. It is a short hop from Goa to Qatar, just under 3 hours, and everything about Qatar Airways was flawless.

✅ Trip Verified | Probably one of the first A380s received by Qatar Airways and the age showed. That said the cabin staff were fantastic expressive and attentive, the IFE was superb and the selection was wide though I would suggest a search option. WI-FI wasn’t working for me Qatar Airways need to refurbish their A380s and not wait on Boeing the 777-9s that are a long way off.