Qatar Airways

✅ Trip Verified | I paid $88 USD extra for an exit row seat with extra leg room, based on the Qatar Airways seat map during online purchase. But my seat was not in an exit row. I assumed that the aircraft had been changed at the last minute and that the airline would refund the fee. After complaining to Qatar Airways twice, they denied that there was anything wrong.

✅ Trip Verified | Brilliant service as always, clean and modern aircraft. Service outstanding, personal greeting and recognition by onboard crew probably because I have gold status, was not expecting this and it pleasantly blew me away that they offered this personal touch. I booked Al Maha services and was really impressed. Staff go out of their way to make you feel welcome and comfortable, cannot fault a single cabin crew member. Food always of a high standard. Hamad International airport amongst best in the world. Lounges brilliant. I will likely always choose Qatar even though a direct route to certain destinations may be more convenient and cheaper.

✅ Trip Verified | We booked 2 business seats to Europe and we had to pay to choose our seats. I paid $989.80 to select seats. We were supposed to be on Qsuites, one of the reasons we booked with Qatar. On the First leg from Athens to Doha they changed our plane to one that didn't have Qsuites. The seats they allocated us were at the rear on the business cabin, very noisy. As we didn't get the seats we paid for I thought they would offer us a refund for the money we paid to select seats . When we got home I waited for a few days and when I didn't hear from them I contacted them via email. They refused to compensate for the downgrade from Qsuites and they wanted me to sign an Indemnity and Waiver of Liability Form to refund the money I paid for a service they didn't supply. They should refund the fee they charged for seat allocation on this leg.

Not Verified | Incredible experience from start to finish. Feel like I was the only one on the plane. I heard anecdotally how good this was to be and I can honestly say my expectations were exceeded. I have found my airline. I feel comfortable now that all my future airline needs are in good hands. Looking for to the return trip in late September. See you soon.

Not Verified | I was not able to select check-in/seat within 24 hrs of the flight. I have tried on Qatar web and called several times but no help was received and most window seats are gone.

✅ Trip Verified | I upgraded to Business Class (Q-Suites) on outbound flights, and flew Economy Class on the return. All flights were excellent. Business Class was phenomenal: the service, attention to detail, quality and selection food and wine, and the hard products. I loved the fact that on the two outbound legs, there were different wine lists, so I got to try a wide selection of 4 Champagnes and numerous high-quality wines. Cabin crew were always incredibly attentive, responsive, and friendly. On the return, in Economy Class, I also had a two very good flights. Despite only being a Silver member, I was still personally welcomed aboard, and given the opportunity to select my desired meals before meal service. The selection of wine was decent, and the food was fine. Service was always friendly, polite and professional. I really enjoy Qatar - and even though Business and Economy are incomparable, they offer highly polished, professional service in both classes, and goodt IFE, food, and comfort.

✅ Trip Verified | Cabin staff service: Inflight staff is very inexperienced or there is not enough staff. Most of the passengers have complained about inflight service. They were not able complete the food service also on time. Food : For the long term flight food also very bad. Most of the people are not eating some particular items. May be airline can identify this item and remove this item from the menu.

✅ Trip Verified | Fantastic service, professional staff. Would definitely fly with Qatar again. Drink and meal service was amazing. Qatar allow you to dine when you want and continuously top up drinks. You are able to pick what you like from the menu when you want. The private suites are amazing. This is truly a 5 star airline.

✅ Trip Verified | Yet another fantastic experience with Qatar Airways. Check in service at Heathrow was an absolute pleasure. Services onboard QR 010 on 7th September provided by cabin crew was second to none. They were a fantastic cabin crew and was absolute pleasure flying with them. Thank you very much.

✅ Trip Verified | Staff good. Food ok. Seat comfort on 787 absolute zero. I'm 6ft 4" . No room for me at all and the person in front trying to push the seat back to recline. You can pay for a reserved seat at nearly £100 per flight. Adverts when you try to watch movies.