Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2401 reviews
7/10
5 star Skytrax Rating
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10/10

Qatar Airways customer review

(Uganda)

The plane was boarded well in time however the computers had to be rebooted and the flight left 10 minutes late but time was made up anyway. Keeping in mind that Qatar Airways has been voted #1 in the world it is hard to find fault with anything. My only comment would be that over 5 hours is a long way to fly in a narrow body jet. Transiting Doha is now much better with the new terminal. And even better if you have a silver card as you get access to a lounge in Entebbe and Doha. And for most sectors out of Entebbe (Uganda) Qatar offer the best price, which makes them unbeatable really unless you want a direct flight to Western Europe.
AircraftA320
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteEntebbe to Sofia via Doha
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

Qatar Airways customer review

(Netherlands)

Flew the A380. Boarding was very efficiënt and shortly after take off drinks and meals were served. So there was enough time to sleep for the remaining flight time. I decided to get a last drink in the lounge. There I had a wonderful reception by the crew, who were nice to chat and pamper for the rest of the remaining flight. I did not sleep a wink, but had my best flight experience ever! Qatar Airways serves an outstanding business class product with incredible good seats and the lounge on the A380 as an absolute extra, but at the end of the day it are the people who are working for Qatar, who make it a 6 star rating.
AircraftA380
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteDoha to Bangkok
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
7/10

Qatar Airways customer review

(Singapore)

Dallas to Doha economy class, and passengers were mostly not beef eaters, but one of the main dishes offered was beef. Maybe the airline should look at other food choice options. Overall very satisfied with the service provided by crew and the inflight entertainment. Qatar deserves to be the world best airline. Meal options are not the fault of crew, but just a suggestion.
AircraftB777
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDallas to Singapore via DOH
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

Qatar Airways customer review

(United Kingdom)

My second trip with Qatar Airways, last time had the older A330 aircraft. What a difference this time! The B787 seats are not as good as A380, but okay for the shorter flight to Doha. The window shades in this 787 aircraft are rubbish, and they do not block out the sun as was promised when Boeing were advertising the benefits of the plane. The A380 was so much better, nice and spacious and seats very comfortable. IFE is not very different to Emirates or Singapore Airlines that I flew last time, don't understand why everyone raves about Emirates because they just have a huge library of ancient, 2nd rate films. Food was good, not the best but certainly good for Economy cabin trip. Cabin staff were great on both flights, better for DOH-BKK where they were chatty and friendly. Return in 10 days flying out of Singapore and looking forward to getting on their A350 I have read so much about. Definitely recommend Qatar Airways with these new planes, and service seems to have improved from before.
AircraftBoeing 787 / A380
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLHR-DOH-BKK
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
2/10

Qatar Airways customer review

(United States)

Singapore to Miami. The Boeing 787 seats appear good for children and small females but an adult male will be uncomfortable. The first thing to do is relocate the Media box away from the under seat area. Having my one foot out in the isle was not only a safety hazard but not fun to be kicked and bumped into because I could not move my feet if placed under the seat. I was sitting next to a larger man who encroached into my seat space. I believe the seat is about 17" across. Seat pitch minimal but no different to other airlines. Service was very friendly, top notch. Noticeably better than US airlines. Food was disappointing. While the airline does offer superb service, I recommend against flying them in coach due to seat restrictions.
AircraftBoeing 787 / Boeing 777
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteSIN to MIA via DOH
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
9/10

Qatar Airways customer review

(United Kingdom)

This was a mix of business and economy. Business class SIN to DOH and Economy class thereafter. I was a little disappointed I wasn't able to have a pre-departure glass of Champagne due to customs regulations at Singapore. Once in the air I was able to enjoy a glass. The usual business class service from Qatar Airways was enjoyable even though the flight was bumpy all the way from SIN to DOH. The flatbed was comfortable and a sleepsuit was provided. Back in economy class for DOH to LHR leg. Nice service and the flight was empty so I was able to enjoy a row of seats to myself even if the IFE box was does restrict legroom.
AircraftBoeing 787 / Boeing 777
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteSIN-LHR via DOH
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

Qatar Airways customer review

(United Kingdom)

I choose this route so I could fly the A350. The first sector was cramped on the B787 but the service and entertainment onboard was up to the usual standard for Qatar Airways. Once onboard the A350 the leg room and width of the seat was obvious. I was able to stretch out, without irritating my neighbour. The food portions in economy have shrunk but they're enough to keep you going on both these sectors which are just over 7 hours each. The entertainment system on the A350 is also superior to all the others in their fleet.
AircraftBoeing 787 and A350
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLHR-SIN via DOH
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

Qatar Airways customer review

(Malaysia)

KUL-DOH-PHL-BWI. The A330-200 KUL-DOH outdated with angled flat seats. Staff were pleasant but perfunctory. Food was reasonable, the wine list impressive and chocolates given out after dessert and coffee. Boeing 772LR from DOH to PHL was much better, more spacious and better seat width. Catering was on demand and staff were warmer this time around and did their job splendidly, although they should chill champagne and white wine properly. The attendant laid out the flat bed on the 772 and provided all passengers with PJ's, a comfy pillow and a duvet. On all flights, the toilets were kept clean, food was served warm, good brewed coffee served and the in flight entertainment was adequate. Great multinational crew which is a plus with this airline. I would highly recommend this airline.
AircraftA330-200 & B772LR
Type Of TravellerFamily Leisure
Seat TypeBusiness Class
RouteKUala Lumpur to Philadelphia via Doha
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
7/10

Qatar Airways customer review

(Germany)

I had high expectations, but at the end of the day all 4 flights were just average. Seat comfort more or less like everywhere. Ground service in Doha friendly but not interested. Crew on board was always friendly. Food was nothing to remember. Stopover in the middle of the night at Doha Airport and arrival to Abu Dhabi at 03.55 is also nothing too fancy. All in all: an on time, average economy experience.
AircraftA330, A320
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteBerlin to Abu Dhabi via Doha
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

Qatar Airways customer review

(Thailand)

TIF DOH BKK, 10th June - Qatar remains my favorite airline and is way above the rest. TIF-DOH First class. I told the flight attendant what I wanted to eat from the menu where items required a choice, assuming that the rest of the menu would follow but all I got was I had selected from that section none of the other items came. The lounge in Doha is large and somewhat impersonal but excellent nevertheless. DOH-BKK Business Class, the crew apart seemed disinterested. Some passengers had finished their meal before others had started. I guess what niggled me not being on the receiving end of top priority as I usually am. All in all OK service and flight. But Qatar normally is above OK and exceptional. I put it down to a bad day for both them and me.
AircraftA320 / Boeing 777
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteTIF to BKK via DOH
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes