Qatar Airways

KHI-DOH-JFK-DOH-KHI August 2013. Staff service still remains excellent. On JFK-DOH sector the cabin crew were the most efficient and helpful crew I have encountered in 20 years. On my last leg of journey the entertainment system was not working. Seat has limited recline. QR needs to improve or may lose the Business class segment of it's loyal customers. Premier lounge at Doha is still excellent but Premier lounge duty free shop has very limited selection of products.

PER-DOH-LHR on 13 August and LHR-DOH-PER 24 August. 777's all flights. I had a great experience. Staff were very attentive plenty of drinks offered between meals. Food was adequate and on the longer legs there were sandwiches and cakes available in the galley. Seating comfortable the 3-3-3 configuration helps enormously. I was able to stretch out a bit due to some empty seats on the longer legs but even on the packed DOH-LHR flights it was great to have the leg room. The Oryx entertainment system was fine for me. Some new releases and plenty of old favourites. Nice to get an amenity kit on the longer flights also. I would definitely choose to fly with Qatar Airways again but it will be even better once the new airport is built in Doha.

DXB-DOH-BCN 2013 July 19th. A good flight overall but it quality of service went without a doubt down those last months. Always the same mess at DXB Terminal 1 check-in counter Dnata handling group is really a disaster. For this only reason you might prefer to fly Emirates which does not outsource its Terminal 3 to Dnata. Doha airport also was chaotic with very long bus rides and disorganized ground staff. Food service was appalling on DXB-DOH leg (a half burnt-half frozen spinach "sandwich") however breakfast and snack served on DOH-BCN flight were both good without being outstanding. Cabin crew were very professional and attentive to the aircraft's cleanliness. QR remains a good choice.

LHR-DOH-BKK return in economy. A frequent flyer with Qatar since 2009 I can say that they have really gone "downhill" and no longer deserve a 5* rating in economy class. While the aircraft are still modern with new aircraft always arriving the seats spacious (except for 787) and the in-flight entertainment is good the food and drinks have really become poor. They are as bad now as on many US carriers or worse. In contrast in 2009 Qatar had gourmet restaurant quality food. The levels and quality of service from most cabin crews has also declined to being very average. It is very rare for example to see a tray of drinks being carried around now between meals. Overall I would not recommend Qatar Airways any more.

CAI-DOH-MCT. First sector was served with a very newish A320 which to me offered more comfort than travelling on an A330 or even a 77W the small a/c came equipped with PTVs wide selection of audio and video entertainment all you need and more for this medium haul flight. Food was better than my last EK trip last week but served in very small amounts. Transit in Doha was critically short in time however its nowhere close to EK's T3 at DXB. The next leg was a short hop to Muscat served with a very old and torn out A320 with over head entertainment system. Bottom line I choose QR because they offer the best fare every time I fly this route and its worth every penny.

SIN-DPS-SIN. New B777 with 3-3-3 in economy vs 3-4-3 with Emirates giving plenty of room width ways and I could quite comfortably stretch out length ways. Nice cabin interior cabin crew responded quickly to the call button. Meal adequate for a two and a half hour flight in Y class. No news papers or magazines but the Oryx inflight entertainment would keep you from getting bored. Baggage allowance of 23kg adequate for a long weekend in Bali but Emirates and Etihad are now giving 30kg. Business class seats looked wide and comfortable compared to Etihad's which are a bit narrow. I look forward to flying on Qatar Airways again they are now on my favourite airline list.

SIN-DPS return. SIN-DPS section delayed by an hour no explanation or apology given. Great seats and IFE. No blankets available food was like economy class food on chinaware. No Indonesia immigration cards so a further delay at DPS airport. DPS was a crowded lounge the comfortable section with sofas was for Qatar Airways crew on the flight. DPS- SIN average in terms of service and catering. Not really what I expect from a 5 star airline especially when flying business class.

I would certainly fly them again. The Service was good the seats were roomy and the food delicious. I also liked that the flight length from Perth to Doha and then to Manchester was great. It was 10.5 hrs from here to Doha then 6.30 hrs from Dhoa to Manchester. Keep up the good work.

BKK-DOH QR 615 April 2nd 2013. DOH-ZUR QR 061 April 3rd 2013. CDG-DOH QR 016 April 15th 2013. DOH-BKK QR 608 April 16th 2013. The crews are very polite helpful and very welcome. They are very service-minded. The leg room and foot rest is good.

Flew first class CAI-DOH on QR503 on 8th Aug 2013. Qatar VIP lounge in CAI is a dump. VIP lounge is roofless and full of flies and A/C is pathetic. Can't really blame Qatar here it's an Egyptian problem. 95% of Qatar staff in CAI were good. Left CAI 20 mins early at 06.00 hrs. Travelled on Airbus A321 and was disappointed to find seats did not fully recline. Stewardesses and stewards were attentive and well-trained. Food and drink on board was top class. Aircraft was clean and fairly new and everything worked. Got to DOH and had 15 hr layover in VIP lounge there which is nothing short of outstanding. Showers TV's free internet recliner beds for snoozing massage chairs manned security lockers family area business facilities. Food and drink availability in VIP lounge is exceptional and all staff were eager to please courteous and well-trained. This airline is punctual and truly a 5 star airline and I will fly with them again anytime.