Qatar Airways

Been a Qatar frequent flier for a couple of years. Gold card holder and choose Qatar as the preferred airline. Generally extremely Professional and experienced crew. In recent times have noticed that the quality of Food can be much better. I generally choose AVML as the Choice. On the last flight from DOH-OSL I was served a chicken sandwich instead of vegetarian. Been served Pasta as AVML on one of the flights. Food quality is one thing that I believe that QR has dropped in. Customer service is still good (even if an occasional mistake happens). The thing that I did not like on my OSL-DOH flight is that they introduced the 787. I would any day prefer the Comfort of the 777-300ER.

Return flight to from London to KL via Doha. 3 of the 4 aircraft's were modern and clean with great in-flight entertainment (all newish A330s) and very good food. Last flight (Doha to London) was awful. Old A330 very smelly not especially clean and rubbish in-flight entertainment. A real disappointment but would not put me off flying Qatar again as generally excellent. Doha airport isn't as bad as everyone says but the busses to and from the terminal do take forever and aren't particularly well air conditioned.

LHR-DOH-DXB-DOH-LHR. 4 flights on B787/A320/A330. Excellent flights with very smart and professional cabin crew. The meals were tasty and of good quality and nicely presented. 5 star and very happy to travel again.

BKK-DOH 16/09/2013. A true 5 star airline. Seats very spacious and comfortable. Staff very attentive and helpful. Great selection of food IFE very good with a great range of new release and classic films. Will fly Qatar whenever possible.

Had high expectations flying with this 5 star airline. We decided on the route MAD-DOH-BKK-DOH-MAD to fly with Qatar for the first time. It was basically all above average but a bit short for a 5 star. No surprises all was efficient smooth and professional. The 777-300 was used on all our four flights. Great entertainment system although the boxes takes up some leg space. Food was correct and service professional but felt quite robotic. Drinks were served frequently during the flights. Planes were all clean and in very good appearance. Doha airport is a problem long bus rides to and from the plane. This will be solved once the new airport opens. We hoped for it to be so before our trip but they still have no date.

Perth WA to London LHR on 8 August. I have never felt so well looked after onboard any airline. Despite the length of this journey (22 hours) I thoroughly enjoyed it. Perth - Doha leg was onboard a B777-200LR a very comfortable aircraft. The IFE was brilliant and I was well entertained by (literally) 100s of movies games and television shows. The cabin was ambient with a lovely mood-lighting system. The connection at Doha International was smooth and took me just 1hr and 30 minutes to be onboard my London-bound flight coming from the 777. Doha is a very pleasant airport and a much newer one is on the way. The London leg was onboard B787 and had a very comfortable arrangement (as do all Qatar Aircraft) with Thales IFE. Again wonderful entertainment. The food was wonderful at all parts of the journey and various meals are provided with generous portions. The cabin crew were so professional and smart very friendly. I am very much looking forward to flying Qatar again.

MAN-DOH-SIN-DOH-MAN. A330 first leg. Really comfortable seat but preferred 777 on second leg which was perfect lie flat seat and so much roomier. Staff were excellent and couldn't do enough - very polite and attentive. Good Oryx system great headsets and good choice of films. Food excellent and as much drink as you like. The only disappointment was the 'fast track' luggage. Most of economy had left the airport whilst business class were still standing at the conveyor waiting for theirs 40 minutes later!

MEL-DOH and DOH-MEL. On flight home mobile phone (on charge) slipped down into seat table mechanism and couldn't be retrieved by hand. Head steward did everything he could to no avail. On arrival he had arranged for an engineer to board plane to dismantle seat. The phone was delivered back to us while waiting for luggage The effort of staff to do their best was appreciated.

Qatar-Seychelles QR703 1 Aug 2013. Doha-Melbourne. QR30. 2 Aug and returned departing 25 August QR31 to Doha and 27 Aug QR702 to Seychelles. While in general we were satisfied with the flights there are a number of issues I would like to raise: 1) We were seated in row 24 on QR30 about halfway down economy. When the meal trolley came we were told instead of the 3 meal options only one was still available. 2) When I asked for a glass of wine I was told it would be brought later. It arrived after my meal was finished. 3) On the return leg my wife who has a bladder problem asked if the trolley could be moved to allow her out. She was told she would have to wait until the attendants had finished and were ready to move on. 4) QR31 25 August was heavily booked. When the lights were brightened after approximately 10 hours there was naturally a rush for the toilets. The number provided on the 777 is in my opinion inadequate. Long queues soon formed.

MAA-DOH-CDG-JFK (round trip) with our 19 month old infant. CDG-JFK flight was hectic (AA flight) with no legroom. The food was fantastic and the crew were great. Oryx Entertainment system was really good and easy to handle. The whole experience was positive.