Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2404 reviews
7/10
5 star Skytrax Rating
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9/10

"great service in business class"

(Sweden)

Johannesburg to Stockholm via Doha with Qatar Airways. Great service in business class, and the lie flat seats are truly 180 degrees. A genuine effort from cabin staff to cater for every whim of the customer, from welcome beverage to the 6 course meal with range of wines and spirits. My only niggle was that the AVOD selection for September was not as good as on my previous flights.
AircraftBoeing 787
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteJNB to STO via DOH
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

Qatar Airways customer review

(United Kingdom)

Expected a pleasant experience and that's exactly what we got on Qatar Airways during our flights from Manchester to Kuala Lumpur via Doha. The flights were on time, hard working staff, and there were plenty of drink runs through the cabin. The A330 aircraft was older but was well maintained, the second leg on a newer A340 was better. The AVOD not as good as Emirates, the quality and quantity of the food was still good.
AircraftA330-200 / A340-600
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteManchester to KUL via Doha
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
7/10

"a great daily service from Clark Airport"

(Philippines)

Qatar Airways offer a great daily service from Clark Airport, and is one of the few airlines to do so - which is a pity as Clark is a dream to travel from compared to congested NAIA in Manila. Easy check in, I was travelling with my partner and 3 year old son. Sponge Bob toys were offered to my son, and he was a happy flyer. Qatar Airways was adequate in economy but other than the very competitive fare there was nothing I could not put my finger on anything to differentiate in their economy service. The fact they flew from Clark was their stand out point, followed by the very competitive fare.
AircraftA330
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteCRK to LHR via DOH
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"crew were smiling and respondent"

(United Kingdom)

London to Abu Dhabi via Doha on Qatar Airways. They let us use the Business area to check in. Onboard the flight, crew were smiling and respondent. Seats were very comfortable. Finally, they have mood lights, which is a positive. Food was delicious. Transit was around 2 hours. Doha Airport has lots of things to be done in it. Shopping areas to playing, with Macs in the middle of the airport for free. Internet in airport was 15mb/s and upload was 17mb/s.
AircraftBoeing 777-300
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteLHR to AUH via DOH
Date FlownJuly 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"the service was top notch"

(Australia)

We recently flew Athens to Perth via Doha on Qatar Airways which was superb. Check in in Athens was quick and friendly. The smaller A320 on the Athens-Doha leg only had recliner seats for this 4 hour flight. Service and quality of food and wine excellent, the seat comfort adequate for 4 hours. The lounge in Doha is very impressive with comfortable seating, good food and drinks. Doha to Perth had a Boeing 777 which was very comfortable. Despite a full cabin the service was top notch and probably one of the best I have experienced. The food is available on demand and beverages of high quality. The flat bed with mattress was very comfortable to sleep on.
AircraftA320 and Boeing 777
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteAthens to Perth via DOH
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
7/10

Qatar Airways customer review

(Vietnam)

HAN-BKK-DOH-CPH in Qatar Airways business class. Threee different aircraft types all fairly new, well-kept, and well-functioning. All flights on time. FA's hardworking, focused, and up to the game. Quality of catering is different, no lunch was served DOH to CPH despite arriving afternoon 2pm. Champagne quality is lower and beers offer 3 options. No cheese or olives offered HAN-BKK. Other sectors the cheese choice was only 3, compared to 5 on previous flights. Eating on demand is a good idea. Too many annoying PA's promoting Qatar as tourist destination, too many commercials/charity commercials made the IFE irritating. Business class was full or fairly full and the cabin attendants did a good job and were caring as usual. Bar on A380 is a scoop but could have bar-chairs.
AircraftBoeing 777, 787 / A380
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteHAN to CPH via BKK/DOH
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"like no other lounge I've been in"

(United Kingdom)

Flew initially on the Boeing 787, the cabin, seat, service and food was excellent. Second leg was on the Boeing 777, service and food was equally as excellent. The Boeing 777 cabin and seat are not as new, but very good compared to other airlines I've flown. Hopefully Qatar will offer a standard product across the fleet in the future. I didn't try the wifi as I don't like paying for it when flying business. Lounge in Edinburgh is okay. Doha business class lounge is like no other lounges I've been in - it's massive, lot of choice of foods, catering to different needs. If you want to sit and eat, you can - if you want quick, light snack, you can - and if you just want sit relax with a drink there is plenty available to do just that.
AircraftBoeing 787 / B777-300ER
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteEdinburgh to Melbourne via DOH
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"it was an amazing flight"

(Kuwait)

Kuwait to Istanbul via Doha, and this was my first flight on Qatar Airways. It was an amazing flight, there was an awesome flight attendant on flight QR241 who was so enthusiastic and wanted to talk with passengers and help them.
AircraftA321
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteKuwait to Istanbul via DOH
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"catering is much like a restaurant"

(Japan)

Kansai to Paris via Doha return on Qatar Airways. All in all, a very good trip and as other people have stated, their catering is much like a restaurant than airline food. Used the new lounge at Doha Airport. No longer a separate building, but the lounge was huge. It must have been the size of ten tennis courts. The A380-800 on both trips and the A330-200 on the outbound trip was excellent. The only complaint is the A330-200 on the way back. The seat was very outdated compared to what we had on the outward flight, although the inflight catering was excellent as always. I think they need to deliver a consistent product.
AircraftA330-200 / A380-800
Type Of TravellerFamily Leisure
Seat TypeBusiness Class
RouteKIX to CDG via DOH
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
5/10

"fabulous cabin staff "

(Belgium)

Check in fast, the lounge in Cape Town is in a partner lounge with 16 other airlines. Boarding okay. Staff okay and pleasant enough although not a full cabin and got my food order wrong twice. Toilet was not properly clean when I used it. Doha transfer a dream, the Al Mourjan lounge is superb. The second leg on a Boeing 787 a total different experience. Fabulous cabin staff who were helpful. They helped me every way.
AircraftBoeing 787
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
Routecape town to brussels via doha
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes