Qatar Airways

I am not a frequent flyer, and it´s mostly short-haul. I wanted a bit of comfort during the flight and I was surprised to see Qatar Airways was the cheapest 1 stop option. The food and beverage selections from Copenhagen to Doha was excellent in a nicely equipped Boeing 787. Crew could have ben a bit more friendly at times. The exact opposite was the case from Doha to Seoul, where the food could have been better, but the crew were excellent and helpful. Seats and legspace were what you would expect from economy, but not too bad either as there was a free seat in our middle row in both legs of the flight. I did not check the Wifi connectivity as I did not want to pay for it. Overall a very pleasant experience.

Checked in online, but drop off check in at Muscat airport could not check my bags to my final destination (Sarajevo on Croatia Airlines flight from Zagreb). This gave me problems at Zagreb, because I was not allowed to collect my bag and check them to Sarajevo, since I did not have a Shengen Visa. Qatar Airways onboard service was good. The flight attendants were pleasant and I had a smooth transfer in Doha.

I am travelling back from a month vacation in Phuket with my wife and two children. When we travelled to Phuket in July we found our six year old daughter had no child meals booked. I had booked this online but it failed to register. The staff were apologetic on the plane and said they would sort the issue for when we returned in four weeks. When we arrived in Phuket we found one of our cases had not arrived. This delayed us at the airport while we had to sort this issue. On checking in online for the return journey we find our family split, with my son 20 rows back from the rest of us on the last sector. The check in staff tried to adjust this but could do nothing better than move him slightly closer. We found our daughter had no child menu on the plane and appeared to be the only one that failed to get a child gift when they were handed out. We asked later and were told all gifts had been handed out. In Doha the airport doesn't have a Priority pass lounge. I know things happen in isolation and cannot be helped, but good customer services should do their best to make it up to their customers by making them feel wanted and needed.

Dubai to Kathamandu in J class. The great option with Qatar Airways is that they fly from DWC not DXB which is a superb option. Small airport, you are through from check in to the gate in literally 5 minutes same on the return airside to landside taxi rank. I find Qatar Airways a quality consistent airline, this trip was no different, flights on time, in all directions. DWC to KTM via Doha, staff all pleasant this was a red eye, so sleep was the main requirement but unfortunetly with the aircraft used was not an option. A320 on a 4.5 hour night flight with non flat seats does not make for a comfortable sleep zone. So this was a negative. Crew onboard generally are polite, efficient but have a feeling of being robotic, they don't know how to be personable with passengers. On all sectors there was no priority business check in or priority boarding, all aircraft were at remote stands. Food and beverage good - but fail to understand why Mezze and lamb are on every menu! Overall good but could do better.

My first flight from Cairo to Doha was nice, but not amazing. There was no priority boarding for business class from Cairo. The flight attendants were perfunctory with me (a single female student traveling), but lavished attention on the male travelers. When the IFE malfunctioned before takeoff, I was tersely instructed not to touch the remote for 15 minutes, as if it were my fault. Thankfully, the excellent food and drink made up for the service. On arrival in Doha, everything improved. There was a separate waiting area to board the plane to Paris, my flight attendant was amazingly attentive and detail oriented - putting away my carry-on for me, explaining the menu and the seat, and asking me when I wanted to dine, and introducing herself to me by name. When I had my pre-landing meal, another flight attendant observed that I enjoyed my smoothie, and offered me another one, even though he wasn't my assigned flight attendant. That was the service I was expecting when I booked Qatar Airways. The seat and IFE on the A380 was better than any airline I've flown before. All of the Harry Potter, Lord of the Rings movies, and new releases were loaded, in addition to European, Indian, Asian, and Arab film selections.

I flew with Qatar Airways to Bangkok for the first time. Very good, new clean airplane. Pilots talk to you during the flight. The airhostess were absolute fantastic - they try to help you, feel like that is someone you can talk and ask help. The best food I have eaten in an airplane. Seats are very comfortable.

Trip with small (7 years) daughter. All very good flights, except narrow seats (I was in 10 row, so no problem with seat pitch, but even in window seat - slightly wider than middle - was narrow) in B787 (in B777 much, much better, even A320 was better) and the same children meals both ways from Doha (omelette with some sausage). Normal meal good (especially pancakes). This time no problem with IFE, but on B787 much fewer options than on B777. Very nice Cabin Staff on all 4 flights. Unfortunately in Doha 3 times there was bus to/from airplane but although B777 boarding take long time all flights was almost (one flight was 15 minutes late) on time. Good price. Really recommended.

I've traveled all my life with Turkish Airlines but I have now made my shift to Qatar after the last 2 flights with them: Food is just excellent, good taste and variety. Staff are very friendly, drinks are high quality wines and champagnes. Connection time is very good, boarding is taken care of very well. New Airport is also good and the lounge is first class. The only negative I can add is that Qatar should offer complimentary internet in Business Class.

Excellent service on all flights. Some of the flights though were nearly empty (DOH-RGN/RNG-DOH and DOH-MXP) with only around 30% of seats filled. Excellent value for money.

It was my first time flying Qatar Airways. The cabin crew were friendly and efficient, the aircraft was modern and clean with great in-flight entertainment. Seats were of good comfort in economy with great leg room. My flight back to NYC, the customer service at BKK airport was excellent when I needed to pay for extra luggage. I chose Qatar Airways because it was the best fare at the time, now I look forward to flying with them in the future.