Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2404 reviews
7/10
5 star Skytrax Rating
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9/10

" I was nicely surprised"

(Italy)

Venice to Seoul via Doha and my first flight with Qatar Airways, and I was nicely surprised by the airline. Everything was great although the flight was super full! New plane, clean, great inflight entertainment and nice cabin staff. I've also appreciated that they give you a beauty case and socks for the travel. The layover in Doha was very good, in fact the airport is new and full of shops and restaurants. Qatar Airways is totally recommended.
AircraftBoeing 777-300ER
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteVCE to ICN via DOH
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"business class very comfortable"

(Brazil)

Qatar Airways, São Paulo to Singapore with a connection in Doha. Check in at GRU Airport very fast and efficient. Business class is very comfortable, colors of the cabin are agreable. Seat reclines 180' and turns into a real bed. Meals are served in your own time and you can pick up 1 appetizer from 1 menu, 1 main course from 2nd menu and a dessert from 3rd menu. Cabin service is friendly. Duvet/blanket and pyjamas offered. will definitely fly again with Qatar Airways.
AircraftBoeing 777-300
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteGRU to SIN via DOH
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"cabin crew the greatest asset"

(Netherlands)

Returning from Doha to Amsterdam on a trip to Thailand with Qatar Airways on the Boeing 787-800. Cabin layout is 3x3x3 which is ok. Cabin was clean and the crew was great. I think that the cabin crew are the greatest asset of Qatar Airways. Flight departed on time and arrived ahead of the scheduled arrival time. Only minor points are the dull snack that is served and that the entertainment system is not as good as on the A380.
AircraftBoeing 787-800
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDOH to AMS
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"could not get meal choice"

(United Kingdom)

Manchester to Phuket via Doha, and having used Qatar Airways 3 times in the last 12 months, I can`t recomend them enough. However on my last trip to Phuket I was disappointed that having booked online an aisle seat, I then had to sit between 2 big men and could not get my meal choice on both legs of the journey.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMAN to HKT via DOH
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"inflight service was good"

(Netherlands)

Nice flight on the A380 from London Heathrow to Bangkok via Doha with Qatar Airways. Although the flights were full flights I felt comfortable because of the spacious cabin layout. Inflight service was good, crews friendly. The A380 has a better, updated version of the Oryx entertainment system. All in all great flights and all on time arrivals.
AircraftA380
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLHR to BKK via DOH
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"one of the finest flights"

(France)

Paris to Singapore with transfer in Doha on Qatar Airways business class, this was one of the finest flights. Cabin service was nice, quick and quite friendly, seemed more genuine than my former trip on Singapore Airlines. Meals were delectable, and served line in a fine restaurant. We also had a very nice snack in the business lounge at Hamad Airport on the way there, and this was good. Onboard entertainment very massive choice and impressed me. Seats were comfortable on both aircrafts we flew and good sleep with nice covers and cushions. Recommend and will fly again when we go to Hong Kong in March.
AircraftA380
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteCDG to SIN via DOH
Date FlownDecember 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
1/10

"connecting flight cancelled"

(United Kingdom)

I was travelling from Barcelona to Singapore, however the connecting flight from Doha to Singapore cancelled. I understand these things can happen, but the treatment was the worst I experienced. I was sitting in the lounge and noticed a Qatar Airways staff walking around with a sign saying Singapore. He told me the flight had cancelled but I had an option to take the flight to Kuala Lumpur and then another flight to Singapore, and assured me I would be in Singapore by 11pm. He disappeared for around 45 minutes and then came back to collect me at 7.20am. But as the flight was due to depart at 7.40am we had to run to the other side of the airport. At the gate he gave the boarding card for the connecting flight then rushed us onto the aircraft. Only when the plane was taxiing did we discover the boarding card was for a flight that didn't land until 00.15am! He hadn't the courtesy to tell us we were on a different connecting flight. We were met at KL and given paper to put our details as the luggage had not made the flight, but would be couriered to us. 24 hours after landing the luggage hadn't arrived. I contacted Changi Airport to find out Qatar Airways hadn't passed my address and contact details to them. In terms of seat comfort and service does not compare favorably to Singapore Airlines.
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteBCN to SIN via LHR/DOH
Date FlownNovember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
6/10

"professional and cheery"

(China)

Flew Qatar Airways Shanghai to Montreal via Doha on Boeing 777-300ER in Business Class. Check in at Shanghai was smooth and got my pre-selected seat 6K. Was spending time with my partner who sent me off so didn't go to the lounge. The first leg left Shanghai on time and reached Doha 20 mins early. Cabin crew was professional and cheery, refilled my wines and offered me to try their other wines which I thought was a nice touch. Qatar Airways offer Dine on demand for premium cabin passengers. As this was a late night flight only light meals and breakfast were served but they were reasonably nice. Transfer at Doha was seamless and the lounge was huge and airy, quite crowded but had quiet corners to rest alone. The second leg departing Doha was not as good as the first leg. Boarding chaotic, service was still fair but cabin crew seemed robotic and a little disinterested. I ordered lamb as main and it was a little overcooked. Arrived Montreal on time. The seat was very spacious and easy to sleep in, but 2-2-2 seating meant that passengers in window seat had to cross over their neighbors to get out. So for me one of the minddle pair of seats would be your choice. IFE was limited for East Asain people but was reasonable considering their main destinations are within Western.
AircraftBoeing 777-300ER
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RoutePVG to YUL via DOH
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"we were very impressed"

(United Kingdom)

Manchester to Perth return via Doha, and we were very impressed with all aspects of our travel experience with Qatar Airways. All our flights (4 in all) were well organised and on time. The planes were clean and looked new. Cabin crew were very efficient and helpful. Food was very good for 'plane food' and in economy class. Leg room was very acceptable especially as my husband is over 6 feet tall. Entertainment offered was the same on all 4 flights, but was varied and there was plenty to choose from. The airport at Doha was beautiful and its' structure was much admired by my consultant structural engineer husband. On the return flight we had an 8 hour layover at Doha so decided to book the Airport Hotel for 5-8 hour slot. A little pricey but well worth having a rest and a swim for nearly an hour in a stunning pool on the 4th floor overlooking the concourse. I think the staff were somewhat surprised to find a middle aged couple so keen on a swim so early in the morning! So thank you Qatar Airways, you made a long journey more than bearable.
AircraftBoeing 777 and A330
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteMAN to PER via DOH
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"thank you Qatar Airways!"

(United States)

The flight attendants were fantastic on my Qatar Airways flight QR725 from Doha to Chicago. I had a very short layover in Chicago (1hr 40) and we landed late, leaving only 50 minutes to get through immigration, collect bags, go through customs, check in bags again, take the train from terminal 5 to terminal 3, clear security check and get to my gate. I thought it was going to be impossible to make it onto my connecting flight to Cleveland, but the flight attendants were amazing. They ensured I was the first to get off the plane (even before first class passengers). They had called ahead to ground staff members and there was someone waiting for me as I exited the aircraft, with a bright orange sign that allowed me to cut to the front of every line (immigration, security check, etc). I managed to go through all the motions in 40 minutes! Not to mention, the flight attendants knew I was stressed about my short layover and gave me some fancy chocolates before I got off the plane to make me feel a little better! Thank you Qatar Airways!
AircraftBoeing 777-300ER
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDOH to IAD
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes