Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2402 reviews
7/10
5 star Skytrax Rating
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9/10

"excellent planes on all legs"

(Saudi Arabia)

Jeddah to Bangkok via Doha. Excellent planes on all legs and very punctual. Good choice of food and reasonable selection of drinks. JED to DOH route half empty so much better and more frequent refreshment service than the A380. One negative is the music. The welcome and goodbye music played prior to takeoff and half an hour after landing - please change the music!
AircraftBoeing 777 / A380
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteJED to BKK via DOH
Date FlownFebruary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"really enjoyed my flight"

(Slovakia)

Budapest to Bangkok via Doha. I really enjoyed my flight from Doha to Bangkok and return with their A380. It was a pretty amazing airplane, with tasty food, good inflight entertainment and very polite cabin crew. They are no 1 for me, and I will definitely take Qatar Airways again for my upcoming long hauls.
AircraftA380
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteBUD to BKK via DOH
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"all in all a perfect journey"

(United Kingdom)

A few firsts for me on this Qatar Airways trip to Bangkok - the A380, the Boeing 787 plus the new Doha airport. Whole trip was a masterclass on flying from check in and facilities at London Heathrow T4, amazing A380 the new airport at Doha and fasttrack at Bangkok. The crews were very helpful and friendly (in the A380 bar they really excelled), food and wine so enjoyable that seconds were offered if available! If there was any downside it was the Boeing 787 - after the space of the A380 it felt noisy, the blinds didn't keep the setting sun out, and something of a throwback to narrow bodied longhaul aircraft but without the romance - I am old enough to remember 707s and the DC8s. All in all a perfect journey and naturally will be booking again
AircraftA380 / Boeing 777 / 787
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteLHR to BKK via DOH
Date FlownFebruary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
6/10

"disappointed with food"

(Belgium)

We booked already many times our flights with Qatar Airways. The service can't be better, but the food on our Doha to Colombo flight and back is not prepared for European guests, especially for the night and the early morning flights. We were disappointed with that food. The business lounge they use at Colombo Airport is poor with old bread, no cheese or meat, only crackers, and the staff were very unfriendly.
AircraftBoeing 777
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteDOH to CMB
Date FlownFebruary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"a great experience"

(Germany)

Munich to Phuket via Doha with Qatar Airways. The flight from Munich to Doha was a great experience on brand new A350 with very attentive staff, all helpful. Good organization with Limousine service in Doha. When booking Business or First a limousine service to the airport in a radius of 50 km from the airport in Germany would be desirable.
AircraftA350 / Boeing 777-300
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteMUC to HKT via DOH
Date FlownFebruary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
6/10

"couldn't book seats together"

(United Kingdom)

Penang to Manchester via Doha. We travelled as a family with a toddler and I was disappointed we couldn't book our seats together in advance - they couldn't get us seats together during check in but luckily on both journeys the seat next to my wife been blocked so we were able to seat together. I was told its because they needed to block off for another parent but there is only space for one bassinet! The sitting arrangements were 2x4x2 and we had the 2 seats by the window. I felt it would have been much more helpful if the airline allowed families to book seats together from the start instead of trying to sort it out onboard or at the gate. Food was nice but stewardess doesnt seem so attentive. Leg room space seem good, the 30kg luggage allowance is generous, but our baby pram seem to have got lost on our return journey - we got it back 1 day later. In flight movies seem limited and difficult to browse through, and no free complimentary wifi on board. From my experience Hamad Airport in Doha is excellent, very clean, fantastic toilets, lots of charging points, and apple imac stations!
AircraftA330-200 / A340-600
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RoutePEN to MAN via DSOH
Date FlownFebruary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
2/10

"the seat was inoperative"

(United Kingdom)

What is supposed to be 'a dream - a seat above the rest' isn't what I experienced. On the second leg of my journey, from Doha to London, the seat was inoperative and stuck in the upright position throughout. More comfort would have been found in an Economy seat. To add insult to injury, Qatar are only offering Qmiles rather than refunding my fee.
Type Of TravellerBusiness
Seat TypeBusiness Class
RoutePER to LHR via DOH
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
9/10

"seats are just fabulous"

(Oman)

Muscat to Ho Chi Minh City via Doha return on business. Brand new Qatar Airways Boeing 777-300ER on the MCT-DOH leg and an elderly A330-200 between Doha and Ho Chi Minh City. The 777 seats are just fabulous! The A330 was equipped with the older seats which stretch out fully but stay slightly inclined. I was a bit disappointed at first but then noticed that the angle was not to bad. I could sleep very well without sliding down. Food and beverages were of excellent quality throughout, including in the new very large business lounge in DOH. The cabin crew was friendly, always available and helpful but never obtrusive. Check-in swift both in MCT and SGN. I would fly Qatar Airways again.
AircraftA330
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteMCT to SGN via DOH
Date FlownMay 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
6/10

"Boeing 787 noisy"

(United Kingdom)

London to Colombo via Doha with Qatar Airways, the first leg was on a Boeing 787, my first experience of this aircraft. The noise in the rear economy cabin was incredible and we were moved forward to the next cabin. This was better but noisier than say a 777. Food on this leg was poor and although the wine was of good quality, it was dispensed in horrible cups. The other 3 legs were much better. The A340 is a comfortable plane and the A380 can't be beaten. My overall impression was I was in economy and should not be allowed to forget it. Doha is a far better airport than Dubai.
AircraftBoeing 787 / A340 / A380
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteLHR to CMB via DOH
Date FlownFebruary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
9/10

"another very pleasant trip"

(United Kingdom)

Flew Qatar Airways from London Heathrow to Bangkok via Doha. First time aboard the A380, and what a product. Check-in at LHR was a bit of a drag unfortunately. IFE is particularly good on board with plenty to choose from to fill a long flight. Good standard of food and drink during the flight all served by very pleasant crew. Hamad International is like a breath of fresh air after the nightmare of the old Doha International Airport. If you have a long layover, would recommend the airport hotel. All in all, another very pleasant trip with QR, cannot recommend enough.
AircraftA380
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLHR to BKK via DOH
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes